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Zomato

Zomato’s mission statement is “better food for more people.” Since our inception in 2010, we have grown tremendously, both in scope and scale - and emerged as India’s most trusted brand during the pandemic, along with being one of the largest hyperlocal delivery networks in the country. Today, Zomato represents a wide range of cultures through its diversified 5000+ team members, 3.5 lakh+ delivery partners, and our biggest collective of the finest restaurant partners. We are grateful that our business is able to provide upward social and economic movement for millions of households – of our delivery partners, as well as restaurant staff. We think of all of us as one big family! Our passion is driven by purpose and we take immense pride in our initiative ‘Feeding India’, one of India’s largest not-for-profits working to ensure that nobody in India goes to bed hungry. As of now, Feeding India provides over 150,000 nutritious meals to the underprivileged every day. In April 2020, Feeding India ran one of the largest food distribution drives in the world during the first wave of COVID, and distributed 78 million meals to daily wagers across the length and breadth of the country. During the second wave of COVID-19, Feeding India was again the first to act. We were able to source over 9,000 oxygen concentrators and distributed them for free to government hospitals across the country. This helped save millions of lives during one of the worst humanitarian crises faced by India in the recent times. We’re innovating hard to make last-mile delivery carbon neutral, to eliminate the use of plastic packaging, create meaningful opportunities in the gig economy, and to feed our country’s ever-growing appetite for high-quality, affordable, and hygienic food, one delivery at a time!

705 Reviews in Zomato
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Juber Khan
2 years ago
Kindly update Name lenskart instead of Zomato as now it's Lenakart HQ.
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Deepa Mathur
a year ago
I was in Goa on 8th October. I ordered Pizza from Pizza Hut through Zomato. After one hour of placing order Zomato cancelled my order saying it is beyond 15km. MY ORDER WAS ALREADY PAID. I have not received any refund (bill was INR 1635/-
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Samiksha Arora
a year ago
Disgusting customer service. Spoke to "Andh" who refused to connect me to a supervisor when he was being disrespectful and Hung up on me twice. Hung up both times when I was patiently on hold when he was allegedly looking for a supervisor. Absolutely outrageous!
A
Atul Sharma
10 months ago
Zomato not able to provide quality & hygiene in food. There delivery boy not able to read English, and food handling is pathetic too. Zomato customer care support only say sorry and not resolve any problem. In short it is totally third class services provider.
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Anuj Singh
6 days ago
Nice very
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rajiv goswami
2 years ago
Out of 10 orders, 4 had major issues. 2 x tamper proof seal was either broken or altogether missing. 1 x wrong order. Today I had to wait 2.5 hours for my food. Customer service's ETA remained steadfast 10minuted for the last 1.5 hours. To add insult to injury, Zomato initially refused refund for exposed food!
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satender tewatia
7 months ago
No action taken after complaining about worst quality of food Will never use Zomato Swiggy rocks
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Prem Prakash Rai
9 months ago
Very irresponsible team. After posting complaint no action has been taken
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Gourav
10 months ago
Sharing fake orders Delivery boys and the hotel owner not talking the calls. Will share these things on social media
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Gyani Palak
a year ago
Applied for new Eid, 8 days have passed and training has also been completed, but Zomato's Eid has not been made yet, it is still showing under process.
Zomato logo

Zomato

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Software Development

Gurugram Haryana

1001-5000 Employees

505 Jobs

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