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Zomato

Zomato’s mission statement is “better food for more people.” Since our inception in 2010, we have grown tremendously, both in scope and scale - and emerged as India’s most trusted brand during the pandemic, along with being one of the largest hyperlocal delivery networks in the country. Today, Zomato represents a wide range of cultures through its diversified 5000+ team members, 3.5 lakh+ delivery partners, and our biggest collective of the finest restaurant partners. We are grateful that our business is able to provide upward social and economic movement for millions of households – of our delivery partners, as well as restaurant staff. We think of all of us as one big family! Our passion is driven by purpose and we take immense pride in our initiative ‘Feeding India’, one of India’s largest not-for-profits working to ensure that nobody in India goes to bed hungry. As of now, Feeding India provides over 150,000 nutritious meals to the underprivileged every day. In April 2020, Feeding India ran one of the largest food distribution drives in the world during the first wave of COVID, and distributed 78 million meals to daily wagers across the length and breadth of the country. During the second wave of COVID-19, Feeding India was again the first to act. We were able to source over 9,000 oxygen concentrators and distributed them for free to government hospitals across the country. This helped save millions of lives during one of the worst humanitarian crises faced by India in the recent times. We’re innovating hard to make last-mile delivery carbon neutral, to eliminate the use of plastic packaging, create meaningful opportunities in the gig economy, and to feed our country’s ever-growing appetite for high-quality, affordable, and hygienic food, one delivery at a time!

705 Reviews in Zomato
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Aanchal
11 months ago
Such pathetic customer service they have. They won't just listen to customer. Voice out food wastage reasons for not processing refund even when the restaurant hasn't started making food and says a delay of 45 mins. And when once the Zomato …
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Imran Basha
a year ago
Restaurant people are taking so simple things because of this Zomato team. if we order they show on time delivery on that if order comes wrong if we raise an issue robot will text first than in rare cases if we try to talk more someone will …
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Prabhakar V.Rao
9 months ago
Zomato delivery service is good for food delivery instead of quality of food checking, quantity and some times mismatching order, in most of the cases we order food , we receive food , by the time we open the parcel delivery boy disappears …
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Chandan Parida
a year ago
It's showing your profile is verifying last 48 hours nothing is happened and amount also debited. I called also to customer representative about the same and he misbehaved me. What kind of help from your side.
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Nadeem Hajeera
11 months ago
Worst please don't trust this stupid zomato I had ordered a cake to my child we were in a hotel I booked a cake from hotel only stupid delivery partner delayed 1and half hour for a order and at last he dint delivered a cake to us he told …
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ashish ranjan
a year ago
Even if you take there gold membership they will not give you any discount... it is very expensive compared to Swiggy... they are only good for taking money per order but they are not good in providing Quality Services. Multiple time I have …
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Arindamkumar Das
a year ago
Today had very bad experience with Zomato customer service after being a loyal gold customer for a long time. Zomato disagreed to take return of wrong food delivered and also return full amount paid inspite of the food being non edible. It definitely shows that they don't value their customers.
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Bindu Shivakumar
7 months ago
It was very bad experience I cancelled my order but they won't refund my money Zomato is a fraud company
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hari prasad
a year ago
I am not getting any support from customer care, they simply write same answer everytime, not even single letter changed in their reply. customer receives order and gives fake undelivered complaint nobody is helping me and closing the …
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Anik Bhattacharya
a year ago
Zomato did not deliver food . They canceled the order from their end after 2 hours of wait time saying their delivery partner picked the order but they are unable to contact him. Its the worst service and customer care . This happened as …
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Zomato

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Software Development

Gurugram Haryana

1001-5000 Employees

473 Jobs

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