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Cusstomer Success Representative MantraCare

0.0 years

0 Lacs

delhi, india

On-site

Location: In - Office Type: Full-time Role: Customer Success Representative Location:- A1/10, Block A, Paschim Vihar, Delhi Key Responsibilities - Collaborate with HR partners to understand their organizational needs and goals for employee wellbeing programs. - Assist in day-to-day communication and coordination with HR partners and employees. - Support the planning, coordination, and execution of wellness activities, webinars, and EAP initiatives. - Support onboarding of new corporate clients and app users. - Respond to user and client queries with empathy and accuracy via email, chat, or calls. - Assist in creating and maintaining service utilisation reports, feedback trackers, payment rec...

Posted 2 months ago

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