Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking, and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Demonstrate the ERPNext solution to client Create Proof of Concepts based on client requirement and data Create frequent reviews and reports with sales and financial data Engaging with existing customers for cross-selling & up-selling of products and services Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams

Job description-Understand the business requirements of various departments of the Client. Map Business requirements with Software functionalities and communicate effectively with client. Coordinate with the client for Data Collection. Perform Configurations for successful implementation of ERPNext. Coordinate with the Tech team for the required Customization.

Engage with existing customers for cross-selling and up-selling our products/services.Generate leads for our software solutions through tele-calling and on-site meetings.Assist with follow-ups and activities to improve lead conversion.Contact and meet leads obtained from digital marketing, webinars, etc., and arrangedemos with the pre-sales team.Develop and maintain solid relationships with customers to ensure continued businessUnderstand the challenges faced by Indian SMBs and gather market feedback.

1. Provide exceptional customer support and assistance to users of our Tally software, resolving issues and answering queries promptly and effectively.2. Utilize your deep knowledge of Tally to guide customers through software functionalities, troubleshoot technical problems, and ensure smooth software operations.3. Demonstrate excellent communication skills in order to explain complex accounting concepts and software features to users with varying levels of expertise.4. Collaborate with cross-functional teams to identify and escalate software bugs, suggesting Improvements and enhancements to our development team for a seamless user experience.5. Stay up-to-date with the latest software updates, new features, and industry best practices to provide accurate and up-to-date information to our customers.6. Leverage your problem-solving abilities to identify and address customer pain points, working closely with them to find suitable solutions and improve their overall experience.7. Assist in training and onboarding new customers, ensuring they are equipped with the necessary knowledge and skills to effectively use our Tally software.

1. Provide exceptional customer support and assistance to users of our Tally software,resolving issues and answering queries promptly and effectively.2. Utilize your deep knowledge of Tally to guide customers through softwarefunctionalities, troubleshoot technical problems, and ensure smooth softwareoperations.3. Demonstrate excellent communication skills in order to explain complex accountingconcepts and software features to users with varying levels of expertise.4. Collaborate with cross-functional teams to identify and escalate software bugs,suggesting Improvements and enhancements to our development team for a seamlessuser experience.5. Stay up-to-date with the latest software updates, new features, and industry bestpractices to provide accurate and up-to-date information to our customers.6. Leverage your problem-solving abilities to identify and address customer pain points,working closely with them to find suitable solutions and improve their overallexperience.7. Assist in training and onboarding new customers, ensuring they are equipped with thenecessary knowledge and skills to effectively use our Tally software.

Engage with existing customers for cross-selling and up-selling our products/services.Generate leads for our software solutions through tele-calling and on-site meetings.Assist with follow-ups and activities to improve lead conversion.Contact and meet leads obtained from digital marketing, webinars, etc., and arrangedemos with the pre-sales team.Develop and maintain solid relationships with customers to ensure continued businessUnderstand the challenges faced by Indian SMBs and gather market feedback.

Engage with existing customers for cross-selling and up-selling our products/services. Generate leads for our software solutions through tele-calling and on-site meetings. Assist with follow-ups and activities to improve lead conversion. Contact and meet leads obtained from digital marketing, webinars, etc., and arrangedemos with the pre-sales team. Develop and maintain solid relationships with customers to ensure continued business Understand the challenges faced by Indian SMBs and gather market feedback.