I. Job Summary To learn and perform basic level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Respond to customer inquiries promptly and professionally. Understands business fundamentals and standard operating procedures Follow designated training schedule, ensure successful certification at every defined level. Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications Fresher and Experienced can apply. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

I. Job Summary To learn and perform basic level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Follow designated training schedule, ensure successful certification at every defined level. Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate. B. Preferred Qualifications Fresher & Experienced both can apply. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any Graduate. B. Preferred Qualifications More than 1year of experience. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

I. Job Summary Delivers, assesses and coaches the designated training curricular according to the needs of the organization as determined by the leadership and training teams. Completes the final evaluation and conducts the final coaching session to determine participants success. II. Essential Duties and Responsibilities Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives. Create training calendars bases on the TNI and communicate monthly planning to the relevant stakeholders Coordinate logistics for training sessions, including scheduling, venue arrangements, and participant communications Facilitating engaging training sessions, workshops, and other educational activities Organize follow-up sessions (classroom/ virtual) to ensure learning implementation Design program contents utilizing a variety of instructional techniques and formats, such as role-playing, simulations, team exercises, group discussions, videos, and lectures Manage eLearning content in Learning Management System (LMS) to reflect our most current program offerings, learners engagement and social learning Implementing e-learning strategies, including online courses and webinars, to enhance accessibility and convenience Monitoring and evaluating training programs effectiveness, success, and ROI periodically Maintain and update data related to training programs covering entire training program cycle Managing the Learning Management System (LMS) and ensuring that it meets the needs of the organization Lead and manage New Hire Orientation Program (NHOP) for the location which includes multiple stakeholders III. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any graduate can apply. Experience & Skills Required: 3-5 years experience in the delivery of learning and development programs; preferably in a global MNC. Ability to comfortably interact with all levels of employees, including frontline team members through executive leadership. Ability to work on multiple projects simultaneously, maintaining momentum, and managing to project due dates. Excellent time management skills (prioritizing and follow-up) Excellent communication and negotiation skills; sharp business acumen. Stakeholder Management. Facilitation and Presentation skills. Understanding of behavioral assessment is a plus. Hands-on experience in working on tools such as Canva and Articulate 360 is a plus. Implementing e-learning strategies, including online courses and webinars, to enhance accessibility and convenience. Prior experience in managing an eLMS is preferred. Required Technical/Functional Skills Behavioral Skills Facilitation and Presentation Interpersonal Communication Stakeholder Management Business Acumen Time Management Collaboration Integrity and Honesty Technical Skills MS Office tools, including Excel, PowerPoint (must have) SharePoint, Power BI (good to have) Managing meeting tools, preferable MS Teams and Calendar ID Tools like Canva/ Adobe/ Articulate 360 (good to have)

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications more than 6months experience. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As we'll as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

I. Job Summary This senior level analyst position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides complex analytical and consultative support delivering HR processes. Generally, provides technical input for Digital/vendor support. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications . Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary. Executes unit, integration and acceptance testing. May support functional team with required screen shots and system steps for testing and change management. May be responsible for configuring and delivering moderate to complex reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: bachelors Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Eight (8) years of previous experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Database queries/extracts using calculations, formulas, and complex commands. Extensive experience evaluating requirements and specs for development, testing and deployment. Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as we'll as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As we'll as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications Minimum 12 months experience is required. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As we'll as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications Fresher and experienced can apply. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As we'll as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This senior level analyst position is responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides complex analytical and consultative support delivering HR processes. Generally, provides technical input for Digital/vendor support. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Reviews open cases/issues and troubleshoots or assigns to other tech team members for resolution. Coordinates with vendor regarding required support by opening tickets, escalating, and following up as required. Continuously develops advanced knowledge of assigned application(s) utilizing vendor websites, user groups and training to effectively utilize system capabilities. Mentors other team members and is recognized as an expert. Consults on requested configuration changes, partnering with the team to determine best options for design decisions based on documented requirements, current configuration, and downstream impacts. Documents final specs and configures application. Analyzes impact of configuration from foundational structures to Fast Formulas and extensions to HR service delivery and downstream systems and integrations. Leads meetings to resolve priority issues. Ensures data integrity and governance by supporting large/complex data imports and extracts and validating accuracy through reporting and queries. Supports the development and maintenance of integrations/file transfers. Provides analysis and consultation on the implementation of new software application products or new modules in existing applications . Provides experienced support for integrations, reports, and large data imports/extractions. Plans for and supports migrations, releases, upgrades and/or patches - mitigating risk/downstream impacts. Developing knowledge and expertise on extensions and Fast Formulas. Engages Digital and vendor for support as necessary. Executes unit, integration and acceptance testing. May support functional team with required screen shots and system steps for testing and change management. May be responsible for configuring and delivering moderate to complex reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Eight (8) years of previous experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Database queries/extracts using calculations, formulas, and complex commands. Extensive experience evaluating requirements and specs for development, testing and deployment. Hands on configuration of application(s), evaluating impact and supporting releases, patches, upgrades and enhancements. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

I. Job Summary To perform intermediate level tasks / activities related to the process / business the employee is aligned with. II. Essential Duties and Responsibilities Understands business fundamentals and standard operating procedures Maintains professional and productive relations and communications with internal customers. Follows standard procedures and introduces all new procedures into daily routine. Meets or exceeds individual productivity requirements. Resolves problem invoices with the highest degree of urgency. Returns or resolves quality control issues in problem queues. Generate reports, create MIS for the related role if advised. Meets or exceeds individual productivity requirements as laid down by the managers. Other duties may be assigned as needed by supervisor / manager. III. Qualifications A. Required Qualifications Any graduate can apply. B. Preferred Qualifications More than 1 yr of experience required. IV. Knowledge, Skills and Abilities Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet our vendor s expectations we work in a very urgent environment. V. Physical Requirements This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. VI. Benefits At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Assist in developing, implementing and driving recruitment strategies to source, recruit and select a highly qualified workforce. Support projects and coordinate recruitment metric reporting. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Manage all open positions and actively work on hiring the required resources. Effectively manage relationships with employees and management. Must have strong training, coaching, negotiation and influential skills. Lead as a consultant for hiring authorities by defining and recommending sources and job search parameters Develop recruitment plans and programs for hard to fill positions. Assist in developing recruitment partnerships with new suppliers and markets. Serve as resource/mentor for recruiters to help develop proactive and cost-effective strategies to develop talent pools for positions. III. Supervisory Responsibilities This job has no supervisory duties but may function as a team lead. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any graduation can be considered. Experience: More than 5yrs of experience can be considered. B. Other Knowledge, Skills or Abilities Required Excellent written and verbal communication. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is office setting.