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193 Job openings at Winning Edge
About Winning Edge

Winning Edge is a leading provider of performance-enhancing coaching and training programs, dedicated to helping individuals and organizations achieve their goals through tailored methodologies and proven strategies.

Traceability Product Manager- Apparel

Bengaluru

10 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

We are looking for an experienced product manager to lead our product roadmap. The ideal candidate will have a strong understanding of the Fashion industry & its supply chain and the challenges of defining a traceability strategy for this industry. This person should be a highly skilled market analyst with a proven ability to strategize the full lifecycle of a Textile product, from conception to release. Were looking for a confident leader who can guide cross-functional teams in the creation of products that improve customer experience. Required skills and qualifications 5+ years experience in a dynamic product management role Proven success in overseeing all elements of the product development lifecycle High effectiveness in managing cross-functional teams Strong written communication and presentation skills Responsibilities Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch Translate product strategy into detailed requirements for prototyping and final development by technology team Create product strategy documents that describe business cases, high level use cases & technical requirements Collaborate closely with development, customer engagement, and business development teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization Build the Product Management stream within the organization. Objectives of this role Drive the product and business-planning processes for cross-functional teams across customer engagement and technology development Assess current competitor offerings and seek opportunities for differentiation Analyze product requirements and develop technology roadmaps Develop, implement, and maintain development and implementation timelines Appraise new product ideas and strategize appropriate go-to-market plans

B2B Wholesale Sr. Manager- Analytics Strategy

Bengaluru

10 - 15 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Requirements Bachelors degree. Minimum of 8 years of experience in wholesale operation, technical project management, or a related role in a B2B environment. Strong proficiency in data analysis tools and software and data visualization platforms. Exceptional verbal and written communication skills, with ability to articulate complex technical concepts to non-technical stakeholders and foster effective teamwork. In-depth knowledge of data governance frameworks, data quality management, and automation technologies is strongly preferred. Advanced problem-solving skills and a proactive mindset, with a demonstrated ability to manage multiple projects and deadlines effectively. Open-mindedness to embrace new ideas and perspectives, fostering an inclusive work environment. Self-motivated and result-oriented, demonstrating the ability to take initiative and drive tasks or projects to completion independently. Key Responsibilities: Collaboration & Communication: Lead and facilitate real-time communication with the wholesale team and technology team, 3rd party if needed, ensuring alignment on task objectives and timelines. Actively participate in strategy meetings, daily business execution, providing insights based on technical expertise to guide business operation and decision-making. Technical Implementation: Oversee collaborate with the technology team to design, develop, and implement interim solutions such as automation scripts and data integration tools to improve workflow efficiency. Evaluate and enhance existing bots, tools and related systems, providing troubleshooting and maintenance support to ensure reliable performance. Cooperate with the technology team to establish the end-to-end wholesale business to business solutions, including SAP. Data Stewardship: Monitor and uphold data integrity across all systems, ensuring accuracy, consistency, and reliability of data used within wholesale operation. Establish and enforce data governance policies and procedures, ensuring compliance with best practices and industry regulations. Conduct regular data quality assessments, proactively identifying and resolving discrepancies or issues as arise. Data Analysis & Insights Utilize advanced data analysis techniques using tools such as Excel, SQL, VBA, or data visualization software to evaluate current wholesale processes. Co-create or present comprehensive reports highlighting key KPI and provide actionable recommendations for enhancing operational effectiveness and driving growth. Onboarding Support: Lead the onboarding processes for new wholesale partners, internal team and vendors, creating structured training programs that help them understand our systems, tools, and expectations. Develop comprehensive user guides and resources to facilitate a smooth transition and cultivate strong relationships between our business and partners. Continuous Improvement: Research industry trends and emerging technologies to identify opportunities for innovation and improvement within our wholesale operations. Strategize, develop and implement process improvement initiatives aimed at reducing inefficiencies and enhancing the overall customer experience.

Sr. Analytics Manager- Wholesale Operations

Delhi NCR, Bengaluru

10 - 15 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Requirements Bachelors degree. Minimum of 8 years of experience in wholesale operation, technical project management, or a related role in a B2B environment. Strong proficiency in data analysis tools and software and data visualization platforms. Exceptional verbal and written communication skills, with ability to articulate complex technical concepts to non-technical stakeholders and foster effective teamwork. In-depth knowledge of data governance frameworks, data quality management, and automation technologies is strongly preferred. Advanced problem-solving skills and a proactive mindset, with a demonstrated ability to manage multiple projects and deadlines effectively. Open-mindedness to embrace new ideas and perspectives, fostering an inclusive work environment. Self-motivated and result-oriented, demonstrating the ability to take initiative and drive tasks or projects to completion independently. Key Responsibilities: Collaboration & Communication: Lead and facilitate real-time communication with the wholesale team and technology team, 3rd party if needed, ensuring alignment on task objectives and timelines. Actively participate in strategy meetings, daily business execution, providing insights based on technical expertise to guide business operation and decision-making. Technical Implementation: Oversee collaborate with the technology team to design, develop, and implement interim solutions such as automation scripts and data integration tools to improve workflow efficiency. Evaluate and enhance existing bots, tools and related systems, providing troubleshooting and maintenance support to ensure reliable performance. Cooperate with the technology team to establish the end-to-end wholesale business to business solutions, including SAP. Data Stewardship: Monitor and uphold data integrity across all systems, ensuring accuracy, consistency, and reliability of data used within wholesale operation. Establish and enforce data governance policies and procedures, ensuring compliance with best practices and industry regulations. Conduct regular data quality assessments, proactively identifying and resolving discrepancies or issues as arise. Data Analysis & Insights Utilize advanced data analysis techniques using tools such as Excel, SQL, VBA, or data visualization software to evaluate current wholesale processes. Co-create or present comprehensive reports highlighting key KPI and provide actionable recommendations for enhancing operational effectiveness and driving growth. Onboarding Support: Lead the onboarding processes for new wholesale partners, internal team and vendors, creating structured training programs that help them understand our systems, tools, and expectations. Develop comprehensive user guides and resources to facilitate a smooth transition and cultivate strong relationships between our business and partners. Continuous Improvement: Research industry trends and emerging technologies to identify opportunities for innovation and improvement within our wholesale operations. Strategize, develop and implement process improvement initiatives aimed at reducing inefficiencies and enhancing the overall customer experience.

General Manager (OPS) – Warehouse & Transport | Lead Supply Chain

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

General Manager (OPS) Warehouse & Transport | Lead Supply Chain Operations Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

Senior Manager- Strategic Quality, Business Excellence

Gurgaon

11 - 15 years

INR 30.0 - 32.5 Lacs P.A.

Work from Office

Full Time

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

General Manager- Supply Chain Operations

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

Senior Manager- Strategic Quality, Business Excellence

Gurgaon

11 - 15 years

INR 30.0 - 32.5 Lacs P.A.

Work from Office

Full Time

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

General Manager (OPS) – Warehouse & Transport

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams.

GM – Warehouse & Transportation | Logistics & Supply Chain

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

General Manager (OPS) – Warehouse & Transport

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

General Manager (OPS) Warehouse & Transport | Lead Supply Chain Operations Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!a

GM – Warehouse & Transportation - Logistics & Supply Chain

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

Senior Manager - Quality Excellence & Process Excellence

Gurgaon

11 - 14 years

INR 30.0 - 32.5 Lacs P.A.

Work from Office

Full Time

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement. *Apply structured problem solving methodology, tools, data analytics and technology to generate value and solve business problems *Identifying process gaps & automation opportunities * Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation * Interfacing with leadership/clients and identifying opportunities for value * Driving effective Change Management for a stable & consistent delivery Zero surprise operations Profile & Experience: * Bachelors degree with 11+ years of experience in contact center or outsourcing industry *Experience on Gen AI tools along-side Six Sigma/Lean/Kaizen/COPC methodologies *Exposure to drive complex improvement / transformation projects across multiple accounts/domains * Experience in Data Analytics - Machine learning / Predictive Analytics / Power BI/SQL/Python / Big Data * Preferred Certifications : Certified Analytics Professional / Google/Microsoft/AWS certified Data analytics / Data science professional certificate / Design Thinking Practitioner / Cloud Certification / Six Sigma/Lean/VSM certification * Well versed with project and program management (initiation, monitoring, stakeholder management, quality, financials, risks/issues).

GM – Warehouse & Transportation | Logistics & Supply Chain

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

GM- Warehouse & Logistics Supply Chain Expert

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

GM- Warehouse & Logistics Supply Chain Expert

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!

GM- Warehouse & Logistics Supply Chain Expert

Gurgaon

12 - 15 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are looking for a dynamic and experienced General Manager Supply Chain (Operations) to lead and optimize our warehousing and transportation operations across India. This role demands a seasoned professional with a deep understanding of logistics, distribution, and supply chain efficiency to drive cost-effective and high-performance operations. Key Responsibilities: Warehousing & Distribution: Lead end-to-end warehouse operations across multiple locations, ensuring inventory accuracy, space optimization, and efficiency. Develop and implement best-in-class warehouse management systems (WMS) to streamline operations. Ensure compliance with safety, quality, and regulatory standards for all warehouses. Transportation & Logistics: Oversee primary and secondary transportation networks to enhance delivery performance. Optimize freight costs, vendor management, and route planning to ensure on-time, cost-efficient deliveries. Implement digitization & automation initiatives to improve fleet tracking, route optimization, and real-time visibility. Supply Chain Strategy & Performance: Develop and execute cost-saving initiatives and process improvements across the supply chain. Drive KPIs like OTIF (On-Time In-Full), inventory turnover, and cost per delivery. Collaborate with cross-functional teams (sales, planning, procurement) to align supply chain strategies with business goals. Spearhead network expansion projects, including setting up new warehouses and improving distribution models. Key Qualifications & Experience: 12-15 years of experience in supply chain operations (warehousing & transportation focus). At least 10 years of experience in regional supply chain roles, with 2-5 years in a national leadership role. Strong expertise in warehouse management, transportation networks, and logistics cost optimization. Proven track record in 3PL/vendor management, contract negotiations, and process automation. Experience in implementing technology-driven solutions (WMS, TMS, GPS tracking, etc.). Hands-on leadership in large-scale distribution and logistics networks for home durables or FMCG. Key Skills & Competencies: Strategic Thinking Ability to design and implement long-term supply chain strategies. Operational Excellence Strong command of warehouse & transport best practices. Vendor & Stakeholder Management Experience in negotiating contracts with 3PLs and logistics partners. Analytical & Data-Driven Ability to leverage data for decision-making and performance improvement. Tech-Savvy Familiarity with ERP, WMS, TMS, and other automation tools. Leadership & Team Management Proven experience in leading and mentoring large teams. If you are a supply chain operations expert passionate about driving efficiency and innovation in warehousing & transportation, we invite you to be a part of our dynamic team!a

Female- SecOps Engineer I - Crowdstrike, Splunk, WAF

Bengaluru

2 - 5 years

INR 18.0 - 20.0 Lacs P.A.

Work from Office

Full Time

*Bachelors degree in computer science, Information Technology, Information Security, or related field (or equivalent experience) *Knowledge on Splunk, Firewall, and any Security tools along with CloudFlare WAF *Knowledge on Cloud Security * Experience working in a technical support or helpdesk role is preferred * Familiarity with enterprise security tools such as SIEM, IDS/IPS, EDR, web application firewall, identity and access management solutions, etc. * Basic understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.) * Proficiency in at least one scripting language (e.g., Python, PowerShell) is a plus * Certifications such as CompTIA Security+, CISSP, CCSP or GIAC are advantageous but not required * Ability to prioritize and manage multiple tasks simultaneously * Strong problem-solving skills and a methodical approach to troubleshooting * Adaptability and willingness to learn new technologies and processes * Commitment to providing exceptional customer service and support

Senior Manager- Wholesale Operations

Delhi NCR, Bengaluru

13 - 15 years

INR 18.0 - 20.0 Lacs P.A.

Work from Office

Full Time

Key Responsibilities: Collaboration & Communication: Lead and facilitate real-time communication with the wholesale team and technology team, 3rd party if needed, ensuring alignment on task objectives and timelines. Actively participate in strategy meetings, daily business execution, providing insights based on technical expertise to guide business operation and decision-making. Technical Implementation: Oversee collaborate with the technology team to design, develop, and implement interim solutions such as automation scripts and data integration tools to improve workflow efficiency. Evaluate and enhance existing bots, tools and related systems, providing troubleshooting and maintenance support to ensure reliable performance. Cooperate with the technology team to establish the end-to-end wholesale business to business solutions, including SAP. Data Stewardship: Monitor and uphold data integrity across all systems, ensuring accuracy, consistency, and reliability of data used within wholesale operation. Establish and enforce data governance policies and procedures, ensuring compliance with best practices and industry regulations. Conduct regular data quality assessments, proactively identifying and resolving discrepancies or issues as arise. Data Analysis & Insights Utilize advanced data analysis techniques using tools such as Excel, SQL, VBA, or data visualization software to evaluate current wholesale processes. Co-create or present comprehensive reports highlighting key KPI and provide actionable recommendations for enhancing operational effectiveness and driving growth. Onboarding Support: Lead the onboarding processes for new wholesale partners, internal team and vendors, creating structured training programs that help them understand our systems, tools, and expectations. Develop comprehensive user guides and resources to facilitate a smooth transition and cultivate strong relationships between our business and partners. Continuous Improvement: Research industry trends and emerging technologies to identify opportunities for innovation and improvement within our wholesale operations. Strategize, develop and implement process improvement initiatives aimed at reducing inefficiencies and enhancing the overall customer experience. Requirements Bachelors degree. Minimum of 8 years of experience in wholesale operation, technical project management, or a related role in a B2B environment. Strong proficiency in data analysis tools and software and data visualization platforms. Exceptional verbal and written communication skills, with ability to articulate complex technical concepts to non-technical stakeholders and foster effective teamwork. In-depth knowledge of data governance frameworks, data quality management, and automation technologies is strongly preferred. Advanced problem-solving skills and a proactive mindset, with a demonstrated ability to manage multiple projects and deadlines effectively. Open-mindedness to embrace new ideas and perspectives, fostering an inclusive work environment. Self-motivated and result-oriented, demonstrating the ability to take initiative and drive tasks or projects to completion independently.

Sr. Manager- Wholesale Ops- B2B Data Analytics

Bengaluru

10 - 15 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Requirements Bachelors degree. Minimum of 8 years of experience in wholesale operation, technical project management, or a related role in a B2B environment. Strong proficiency in data analysis tools and software and data visualization platforms. Exceptional verbal and written communication skills, with ability to articulate complex technical concepts to non-technical stakeholders and foster effective teamwork. In-depth knowledge of data governance frameworks, data quality management, and automation technologies is strongly preferred. Advanced problem-solving skills and a proactive mindset, with a demonstrated ability to manage multiple projects and deadlines effectively. Open-mindedness to embrace new ideas and perspectives, fostering an inclusive work environment. Self-motivated and result-oriented, demonstrating the ability to take initiative and drive tasks or projects to completion independently. Key Responsibilities: Collaboration & Communication: Lead and facilitate real-time communication with the wholesale team and technology team, 3rd party if needed, ensuring alignment on task objectives and timelines. Actively participate in strategy meetings, daily business execution, providing insights based on technical expertise to guide business operation and decision-making. Technical Implementation: Oversee collaborate with the technology team to design, develop, and implement interim solutions such as automation scripts and data integration tools to improve workflow efficiency. Evaluate and enhance existing bots, tools and related systems, providing troubleshooting and maintenance support to ensure reliable performance. Cooperate with the technology team to establish the end-to-end wholesale business to business solutions, including SAP. Data Stewardship: Monitor and uphold data integrity across all systems, ensuring accuracy, consistency, and reliability of data used within wholesale operation. Establish and enforce data governance policies and procedures, ensuring compliance with best practices and industry regulations. Conduct regular data quality assessments, proactively identifying and resolving discrepancies or issues as arise. Data Analysis & Insights Utilize advanced data analysis techniques using tools such as Excel, SQL, VBA, or data visualization software to evaluate current wholesale processes. Co-create or present comprehensive reports highlighting key KPI and provide actionable recommendations for enhancing operational effectiveness and driving growth. Onboarding Support: Lead the onboarding processes for new wholesale partners, internal team and vendors, creating structured training programs that help them understand our systems, tools, and expectations. Develop comprehensive user guides and resources to facilitate a smooth transition and cultivate strong relationships between our business and partners. Continuous Improvement: Research industry trends and emerging technologies to identify opportunities for innovation and improvement within our wholesale operations. Strategize, develop and implement process improvement initiatives aimed at reducing inefficiencies and enhancing the overall customer experience.

B2B Wholesale Sr. Manager- Analytics Strategy

Bengaluru

10 - 15 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Requirements Bachelors degree. Minimum of 8 years of experience in wholesale operation, technical project management, or a related role in a B2B environment. Strong proficiency in data analysis tools and software and data visualization platforms. Exceptional verbal and written communication skills, with ability to articulate complex technical concepts to non-technical stakeholders and foster effective teamwork. In-depth knowledge of data governance frameworks, data quality management, and automation technologies is strongly preferred. Advanced problem-solving skills and a proactive mindset, with a demonstrated ability to manage multiple projects and deadlines effectively. Open-mindedness to embrace new ideas and perspectives, fostering an inclusive work environment. Self-motivated and result-oriented, demonstrating the ability to take initiative and drive tasks or projects to completion independently. Key Responsibilities: Collaboration & Communication: Lead and facilitate real-time communication with the wholesale team and technology team, 3rd party if needed, ensuring alignment on task objectives and timelines. Actively participate in strategy meetings, daily business execution, providing insights based on technical expertise to guide business operation and decision-making. Technical Implementation: Oversee collaborate with the technology team to design, develop, and implement interim solutions such as automation scripts and data integration tools to improve workflow efficiency. Evaluate and enhance existing bots, tools and related systems, providing troubleshooting and maintenance support to ensure reliable performance. Cooperate with the technology team to establish the end-to-end wholesale business to business solutions, including SAP. Data Stewardship: Monitor and uphold data integrity across all systems, ensuring accuracy, consistency, and reliability of data used within wholesale operation. Establish and enforce data governance policies and procedures, ensuring compliance with best practices and industry regulations. Conduct regular data quality assessments, proactively identifying and resolving discrepancies or issues as arise. Data Analysis & Insights Utilize advanced data analysis techniques using tools such as Excel, SQL, VBA, or data visualization software to evaluate current wholesale processes. Co-create or present comprehensive reports highlighting key KPI and provide actionable recommendations for enhancing operational effectiveness and driving growth. Onboarding Support: Lead the onboarding processes for new wholesale partners, internal team and vendors, creating structured training programs that help them understand our systems, tools, and expectations. Develop comprehensive user guides and resources to facilitate a smooth transition and cultivate strong relationships between our business and partners. Continuous Improvement: Research industry trends and emerging technologies to identify opportunities for innovation and improvement within our wholesale operations. Strategize, develop and implement process improvement initiatives aimed at reducing inefficiencies and enhancing the overall customer experience.

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Job Titles Overview

GM- Warehouse & Logistics Supply Chain Expert (3)
B2B Wholesale Sr. Manager- Analytics Strategy (2)
Senior Manager- Strategic Quality, Business Excellence (2)
General Manager (OPS) – Warehouse & Transport (2)