Keep customers updated about their orders.Resolve customer complaints/queries quickly and efficiently.Provide updates on customer demands and requirements.Coordinate with the operations, sales, and production teams.Manage invoicing, oversee customer shipments, and handle billing-related tasks.Ensure customer satisfaction.Follow up on payments.Coordinate logistics for product delivery.Experience in logistics coordination.Ability to coordinate with different departments.Strong interpersonal and communication skills.Proficiency in MS Excel.Strong email drafting skills.Proven experience as a CRM in the manufacturing industry.Excellent organizational and time management abilities. Job Types: Full-time, Internship Contract length: 6 months Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Weekend availability Work Location: In person
Position: NPD (New Product Development) Engineer Key Responsibilities Develop and design new products based on customer requirements, market trends, and business needs. Conduct feasibility studies, material selection, prototyping, and process optimization. Prepare detailed drawings, 3D models, and technical documentation using CAD tools. Collaborate with production, quality, and procurement teams to ensure manufacturability and cost-effectiveness. Conduct product testing, validation, and trials to ensure compliance with standards. Support continuous improvement in existing products and processes. Manage project timelines and ensure achievement of milestones. Coordinate with suppliers and customers for technical discussions and feedback. Maintain systematic documentation for all NPD projects. Skills Required Strong knowledge of CAD software (AutoCAD, SolidWorks, or equivalent). Understanding of rubber, polymer, or mechanical product design preferred. Good knowledge of manufacturing processes and quality systems. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Ability to manage multiple projects simultaneously. Qualification: BE / B.Tech in Mechanical, Production, Polymer, or related engineering field. Experience: 2–5 years of experience in new product development, preferably in rubber/plastic/engineering industries. Gender: Male / Female Location: Umargaon, Gujarat Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Paid sick time Provident Fund Experience: NPD Engineer: 1 year (Required) Language: English (Required)