Company Description D2C Home decor and Furniture Brand Role Description This is a full-time, on-site role for an Amazon PPC Executive, located in Ahmedabad. The Amazon PPC Executive will be responsible for managing and optimizing Amazon advertising campaigns to achieve maximum ROI. Daily tasks include creating and monitoring PPC campaigns, performing keyword research, analyzing performance data, and implementing strategies to enhance campaign effectiveness. The role also involves collaboration with team members to align campaigns with the overall marketing strategies and ensuring adherence to Amazon’s advertising standards. Qualifications Expertise in Amazon PPC management, campaign creation, and bid optimization Proficiency in research, such as keyword research and competitor analysis Strong analytical skills for performance tracking, reporting, and data-driven decision-making Understanding of digital marketing strategies, SEO, and e-commerce trends Excellent problem-solving, communication, and collaboration skills Experience in tools like Excel, Google Analytics, or Amazon Seller Central is a plus Prior experience in e-commerce or a related field is advantageous Bachelor's degree in Marketing, Business, or a related discipline preferred
Company Description D2C Furniture Brand Role Description This is a full-time on-site role for a Customer Service Representative based in Ahmedabad. The responsibilities include addressing customer inquiries, delivering outstanding customer service, ensuring customer satisfaction, and enhancing the overall customer experience. The role also entails providing timely and accurate information to customers and resolving their queries or complaints with professionalism. Qualifications Note - 8 in 10 our customer prefering English as Communication language via WhatsApp, Webchat, E-commerce Buyer Seller Panel ( Amazon, Flipkart ) Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction Strong understanding and ability to enhance Customer Experience Ability to handle Customer Service Representatives effectively and collaboratively Strong communication, problem-solving, and interpersonal skills Proficiency in using CRM software and other customer service tools is a plus Ability to work in a fast-paced environment and prioritize tasks efficiently Previous experience in customer service roles is an advantage Bachelor's degree or equivalent qualification is preferred