Company Description WeaverStory is a craft-led textile brand dedicated to preserving and promoting India’s rich artisanal heritage. Established in 2015. WeaverStory offers authentic handmade products such as luxurious sarees, bespoke occasion wear, bridal couture, and accessories. The brand operates through omni channel distribution from own website, retail stores in Delhi and retails online through various domestic and international marketplaces. Role Description This is a full-time on-site role as Head of Sales located in Delhi, India. The Head of Sales will be responsible for leading the sales team & channels, managing sales operations, developing and implementing sales strategies, and ensuring sales targets are achieved. Additional responsibilities include overseeing account management, analyzing sales data, and collaborating with other departments to optimize performance. ✅ Revenue Growth: Own and deliver GMV and margin targets across online, offline, bridal, and export channels. ✅ Omnichannel Strategy: Scale domestic & international D2C, retail, exhibitions, and B2B partnerships. ✅ Customer Lifecycle: Deepen customer retention, loyalty and CLTV. ✅ Team & Culture: Lead sales, category heads, and business ops with an agile, metric-first mindset. ✅ New Categories: Launch and grow high-margin verticals to maintain a healthy profitable product mix . Qualifications 🕰️ Experience: 10+ years in retail, D2C or luxury lifestyle brands 📊 Function: Revenue Leadership | Sales | Growth | P&L Ownership Strong Sales and Sales Management skills Experience in Account Management and Team Management Excellent Analytical Skills Proven leadership and team-building abilities Ability to work effectively in a fast-paced environment Master's degree in Business Administration, Marketing Experience in the textile or fashion industry is a plus We are looking at: Proven leadership in scaling revenue for a lifestyle or luxury D2C brand P&L thinker who thrives in fast-growth environments Experience with Indian premium consumers and/or global diaspora Strong command over omnichannel, CRM, merchandising and digital marketing Passion for Indian heritage, crafts, and slow luxury Show more Show less
Company Description WeaverStory is a craft-led textile brand dedicated to preserving and promoting India’s rich artisanal heritage. Established on National Handloom Day in 2015. WeaverStory supports and delivers authentic textiles through its retail stores in Delhi, as well as its website and other online marketplaces. Role Description This is a full-time on-site role for a Retail Sales Specialist, located in Delhi, India. The Retail Sales Specialist will play a pivotal role in driving retail sales, ensuring operational excellence, and delivering an exceptional customer experience. Acting as a key support to the Store Team, this role requires a proactive leader who can both inspire the team and directly engage with customers to maximize sales opportunities. Responsibilities Customer Engagement & Sales Engage with customers to understand their needs and provide tailored product recommendations. Maintain up-to-date knowledge of current promotions, product offerings, and store campaigns. Consistently deliver a premium customer service experience, ensuring satisfaction and repeat visits. Actively drive sales through upselling, cross-selling, and building customer relationships. Operations & Inventory Support day-to-day store operations including cash handling, billing, and POS transactions. Assist in inventory management: stock counts, replenishment, and loss prevention. Ensure merchandising and visual displays reflect brand standards and seasonal promotions. Team Support & Leadership Collaborate with the Store Team to achieve monthly and quarterly sales targets. Motivate and guide sales associates to maintain high performance and customer service levels. Step in to oversee the store in the absence of the Store Manager. Reporting & Compliance Track sales, maintain records, and share regular updates with management. Ensure adherence to company policies, grooming standards, and operational SOPs. Qualifications High school diploma or equivalent (Bachelor’s degree in Business/Retail Management preferred). Previous experience in retail, luxury sales, or customer-facing roles strongly preferred. Min. 2 years of experience in Retail sales with Bespoke Tailoring Required Skills Strong sales orientation with proven ability to meet or exceed targets. Excellent communication and interpersonal skills. Customer-centric mindset with a passion for delivering premium service. Ability to multitask and adapt in a fast-paced retail environment. Team-player with leadership potential. Preferred Skills Experience with point-of-sale (POS) systems and retail software. Understanding of retail merchandising principles and visual display techniques. Familiarity with luxury retail or fashion/apparel industry.
Company Description WeaverStory is a craft-led textile brand dedicated to preserving and promoting India's rich artisanal heritage. Established on National Handloom Day in 2015. WeaverStory supports and delivers authentic textiles through its retail stores in Delhi, as well as its website and other online marketplaces. Role Description This is a full-time on-site role for a Retail Sales Specialist, located in Delhi, India. The Retail Sales Specialist will play a pivotal role in driving retail sales, ensuring operational excellence, and delivering an exceptional customer experience. Acting as a key support to the Store Team, this role requires a proactive leader who can both inspire the team and directly engage with customers to maximize sales opportunities. Responsibilities Customer Engagement & Sales Engage with customers to understand their needs and provide tailored product recommendations. Maintain up-to-date knowledge of current promotions, product offerings, and store campaigns. Consistently deliver a premium customer service experience, ensuring satisfaction and repeat visits. Actively drive sales through upselling, cross-selling, and building customer relationships. Operations & Inventory Support day-to-day store operations including cash handling, billing, and POS transactions. Assist in inventory management: stock counts, replenishment, and loss prevention. Ensure merchandising and visual displays reflect brand standards and seasonal promotions. Team Support & Leadership Collaborate with the Store Team to achieve monthly and quarterly sales targets. Motivate and guide sales associates to maintain high performance and customer service levels. Step in to oversee the store in the absence of the Store Manager. Reporting & Compliance Track sales, maintain records, and share regular updates with management. Ensure adherence to company policies, grooming standards, and operational SOPs. Qualifications High school diploma or equivalent (Bachelor's degree in Business/Retail Management preferred). Previous experience in retail, luxury sales, or customer-facing roles strongly preferred. Min. 2 years of experience in Retail sales with Bespoke Tailoring Required Skills Strong sales orientation with proven ability to meet or exceed targets. Excellent communication and interpersonal skills. Customer-centric mindset with a passion for delivering premium service. Ability to multitask and adapt in a fast-paced retail environment. Team-player with leadership potential. Preferred Skills Experience with point-of-sale (POS) systems and retail software. Understanding of retail merchandising principles and visual display techniques. Familiarity with luxury retail or fashion/apparel industry.