Job Summary: The Technical Support Coordinator will serve as the primary point of contact between the technical team and clients. This role involves managing communication, coordinating repair and service quotations, and organizing the delivery and collection of products. The ideal candidate will ensure efficient and timely support to clients, facilitating smooth operations across the technical support department. Key Responsibilities: Client Communication: Act as the first point of contact for clients seeking technical assistance. Respond to client inquiries via phone, email, and other communication platforms. Provide clients with updates on the status of their repairs and service requests. Document client interactions and maintain records in the CRM system. Team Coordination: Liaise with the technical team to gather information on repair statuses and service capabilities. Communicate technical details and requirements between clients and the technical team. Schedule and coordinate meetings between the technical team and clients when necessary. Quotation Management: Prepare and send repair and service quotations to clients based on assessments from the technical team. Follow up with clients on quotations to secure approval and ensure timely processing. Maintain accurate records of all quotations sent and received. Delivery and Collection Arrangements: Coordinate the logistics for the delivery and collection of equipment needing repair or service. Work with courier services and in-house logistics teams to ensure timely and safe transportation. Track shipments and provide clients with updates on delivery and collection statuses. Client Support: Provide ongoing support to clients during the repair process, addressing any concerns or additional requests. Assist clients with troubleshooting minor technical issues before escalating to the technical team. Ensure client satisfaction by following up post-service to gather feedback and address any residual issues. Administrative Support: Maintain organized records of all client interactions, quotations, and logistics arrangements. Assist in preparing reports on the performance of the technical support department. Perform other administrative tasks as assigned by the Technical Support Manager. Qualifications: Education: Graduation Skills: Excellent verbal and written communication skills. Strong organizational abilities and attention to detail. Proficiency in using CRM systems and Microsoft Office Suite. Ability to manage multiple tasks and prioritize effectively. Basic understanding of technical products and services is an advantage. Key Competencies: Client-oriented approach with a focus on providing exceptional service. Ability to work collaboratively within a team and communicate effectively with diverse stakeholders. Problem-solving skills with a proactive approach to addressing client needs. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Shift: Day shift Work Days: Monday to Friday Education: Bachelor's (Required) Experience: total work: 1 year (Preferred) Language: English (Required) Work Location: In person
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in achieving targets and ensuring smooth day-to-day operations. The Sales Coordinator will act as a bridge between customers, sales representatives, and internal departments, ensuring timely communication, documentation, and follow-up on sales activities. Key Responsibilities: Process sales orders, quotations, and invoices accurately and in a timely manner Maintain and update customer databases, sales records, and reports Prepare and distribute sales reports, presentations, and documents as required Liaise with other departments (logistics, finance, marketing) to ensure smooth execution of orders Track and follow up on leads, prospects, and pending orders Support sales team with administrative tasks and documentation Monitor stock levels and product availability in coordination with the inventory team Ensure prompt communication between the sales team and clients Requirements: Bachelor’s degree in Business Administration, or a related field Proven experience in a sales coordination, administrative, or support role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software Attention to detail and problem-solving mindset Ability to work well in a fast-paced, team-oriented environment Preferred Qualifications: Experience in a B2B or B2C sales environment Knowledge of inventory or order management systems Basic understanding of sales and marketing principles What We Offer: A dynamic and collaborative work environment Opportunities for growth and career development Competitive salary and benefits package Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Schedule: Day shift Monday to Friday Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Language: English (Preferred)
We are seeking an experienced and dynamic HR Manager to lead and execute strategic HR initiatives. The HR Manager will be responsible for overseeing all HR functions, including talent acquisition, employee engagement, performance management, compliance, and HR operations, ensuring alignment with business goals and fostering a high-performance culture. Key Responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy. Bridge management and employee relations by addressing demands, grievances, or other issues. Manage the recruitment and selection process to attract and retain top talent. Develop and monitor overall HR systems, tactics, and procedures across the organization. Nurture a positive working environment and ensure a high level of employee engagement. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plans and benefits programs to remain competitive in the industry. Ensure legal compliance throughout human resource management. Provide decision support through HR metrics and analytics. Foster a culture of continuous learning and development. Requirements and Skills: MBA in HR Minimum 2-3 years of proven working experience as an HR Manager or in a similar role. In-depth knowledge of labor law and HR best practices. Strong leadership, communication, and interpersonal skills. Ability to develop and implement HR policies and procedures effectively. Excellent problem-solving and decision-making abilities. HR certification (e.g., SHRM-CP, PHR) is a plus. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Experience: HR: 2 years (Required) Language: English (Required) Work Location: In person
We are looking for a talented and competitive Inside Sales Representative(Telesales) that thrives in a quick sales cycle environment. Job Description Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Convert leads for the company through telephonic conversations Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role Update customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executive Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit Preferred skills and qualifications Bachelor’s degree in communication, marketing, or a similar discipline Excellent communication skill in english Proven record of meeting sales targets Prior experience working as a telesales executive or in a similar role Adept knowledge of working with MS Office Great communication skills, both verbal and written * Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Education: Bachelor's (Required) Experience: total work: 2 years (Preferred) Language: English (Required) Work Location: In person
We are looking for a talented and competitive Inside Sales Representative(Telesales) that thrives in a quick sales cycle environment. Job Description Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails Convert leads for the company through telephonic conversations Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role Update customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executive Meet weekly/monthly sales targets by developing a marketing strategy as a telesales executive Gain a deep understanding of the company’s services and find gaps in the customer’s lives wherein the company’s services fit Preferred skills and qualifications Bachelor’s degree in communication, marketing, or a similar discipline Excellent communication skill in english Proven record of meeting sales targets Prior experience working as a telesales executive or in a similar role Adept knowledge of working with MS Office Great communication skills, both verbal and written * Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Education: Bachelor's (Required) Experience: total work: 2 years (Preferred) Language: English (Required) Work Location: In person
As a Sales Coordinator at our company, you will play a crucial role in supporting our sales team to achieve targets and ensure smooth day-to-day operations. Your responsibilities will include processing sales orders, quotations, and invoices accurately and in a timely manner, maintaining customer databases, preparing sales reports and documents, liaising with other departments for order execution, tracking leads and orders, supporting the sales team with administrative tasks, monitoring stock levels, and facilitating communication between the sales team and clients. You should hold a Bachelor's degree in Business Administration or a related field, with proven experience in a sales coordination, administrative, or support role. Excellent communication and interpersonal skills, strong organizational abilities, proficiency in Microsoft Office and CRM software, attention to detail, and a problem-solving mindset are essential for this role. You should also be able to work well in a fast-paced, team-oriented environment. Preferred qualifications include experience in a B2B or B2C sales environment, knowledge of inventory or order management systems, and a basic understanding of sales and marketing principles. We offer a dynamic and collaborative work environment, opportunities for growth and career development, a competitive salary, and benefits package. This is a full-time position with a day shift schedule from Monday to Friday at our location in Thrissur, Kerala. Candidates who can reliably commute or are willing to relocate before starting work are preferred. A Bachelor's degree is preferred, and proficiency in English is also preferred.,
Join Our Team as a Designer! Are you a creative powerhouse with a knack for crafting engaging social media content? We’re on the lookout for a talented Designer to help us elevate our social media presence across various platforms. Responsibilities: Design and develop visual presentations for advertising, social communities, and brand websites. Create captivating content for social media applications. Develop and maintain social media networks, websites, and online communities. Utilize visual and written language effectively. Stay up-to-date with current social media trends and innovations. Requirements and Skills: Bachelor’s degree in graphic design, journalism, or a related field. 2+ years of proven experience in graphic design and social media for brand-building. Strong understanding of layout, graphic design, web design, photography, and videography. Experience designing creative layouts for print and online publications. Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop). Excellent communication skills. If you have a strong visual sensibility and a keen understanding of how to craft effective social media campaigns, we want to hear from you! Job Types: Full-time, Freelance Contract length: 6 months Pay: From ₹10,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in achieving targets and ensuring smooth day-to-day operations. The Sales Coordinator will act as a bridge between customers, sales representatives, and internal departments, ensuring timely communication, documentation, and follow-up on sales activities. Key Responsibilities: Process sales orders, quotations, and invoices accurately and in a timely manner Maintain and update customer databases, sales records, and reports Prepare and distribute sales reports, presentations, and documents as required Liaise with other departments (logistics, finance, marketing) to ensure smooth execution of orders Track and follow up on leads, prospects, and pending orders Support sales team with administrative tasks and documentation Monitor stock levels and product availability in coordination with the inventory team Ensure prompt communication between the sales team and clients Requirements: Bachelor’s degree in Business Administration, or a related field Proven experience in a sales coordination, administrative, or support role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software Attention to detail and problem-solving mindset Ability to work well in a fast-paced, team-oriented environment Preferred Qualifications: Experience in a B2B or B2C sales environment Knowledge of inventory or order management systems Basic understanding of sales and marketing principles What We Offer: A dynamic and collaborative work environment Opportunities for growth and career development Competitive salary and benefits package Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
Join Our Team as a Designer! Are you a creative powerhouse with a knack for crafting engaging social media content? We’re on the lookout for a talented Designer to help us elevate our social media presence across various platforms. Responsibilities: Design and develop visual presentations for advertising, social communities, and brand websites. Create captivating content for social media applications. Develop and maintain social media networks, websites, and online communities. Utilize visual and written language effectively. Stay up-to-date with current social media trends and innovations. Requirements and Skills: Bachelor’s degree in graphic design, journalism, or a related field. 2+ years of proven experience in graphic design and social media for brand-building. Strong understanding of layout, graphic design, web design, photography, and videography. Experience designing creative layouts for print and online publications. Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop). Excellent communication skills. If you have a strong visual sensibility and a keen understanding of how to craft effective social media campaigns, we want to hear from you! Job Types: Full-time, Freelance Contract length: 6 months Pay: From ₹10,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in achieving targets and ensuring smooth day-to-day operations. The Sales Coordinator will act as a bridge between customers, sales representatives, and internal departments, ensuring timely communication, documentation, and follow-up on sales activities. Key Responsibilities: Process sales orders, quotations, and invoices accurately and in a timely manner Maintain and update customer databases, sales records, and reports Prepare and distribute sales reports, presentations, and documents as required Liaise with other departments (logistics, finance, marketing) to ensure smooth execution of orders Track and follow up on leads, prospects, and pending orders Support sales team with administrative tasks and documentation Monitor stock levels and product availability in coordination with the inventory team Ensure prompt communication between the sales team and clients Requirements: Bachelor’s degree in Business Administration, or a related field Proven experience in a sales coordination, administrative, or support role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software Attention to detail and problem-solving mindset Ability to work well in a fast-paced, team-oriented environment Preferred Qualifications: Experience in a B2B or B2C sales environment Knowledge of inventory or order management systems Basic understanding of sales and marketing principles What We Offer: A dynamic and collaborative work environment Opportunities for growth and career development Competitive salary and benefits package Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
We are seeking a proactive and detail-oriented Sales Coordinator to support our sales team in achieving targets and ensuring smooth day-to-day operations. The Sales Coordinator will act as a bridge between customers, sales representatives, and internal departments, ensuring timely communication, documentation, and follow-up on sales activities. Key Responsibilities: Process sales orders, quotations, and invoices accurately and in a timely manner Maintain and update customer databases, sales records, and reports Prepare and distribute sales reports, presentations, and documents as required Liaise with other departments (logistics, finance, marketing) to ensure smooth execution of orders Track and follow up on leads, prospects, and pending orders Support sales team with administrative tasks and documentation Monitor stock levels and product availability in coordination with the inventory team Ensure prompt communication between the sales team and clients Requirements: Bachelor’s degree in Business Administration, or a related field Proven experience in a sales coordination, administrative, or support role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software Attention to detail and problem-solving mindset Ability to work well in a fast-paced, team-oriented environment Preferred Qualifications: Experience in a B2B or B2C sales environment Knowledge of inventory or order management systems Basic understanding of sales and marketing principles What We Offer: A dynamic and collaborative work environment Opportunities for growth and career development Competitive salary and benefits package Job Types: Full-time, Fresher Pay: From ₹12,000.00 per month Ability to commute/relocate: Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
Job Title: Digital Marketing Executive (DME) About the Role: We are seeking a creative and detail-oriented Digital Marketing Executive to join our team. The ideal candidate will be skilled in design tools, marketing communications, and digital platforms. You will play a key role in designing and executing campaigns, maintaining brand consistency, and driving B2B engagement. Key Responsibilities: Design and develop marketing materials including brochures, flyers, presentations, and brand assets in line with company guidelines. Create engaging visuals and videos using Adobe Illustrator, Photoshop, and Premiere Pro . Manage and grow company presence on LinkedIn , including content creation, campaign management, and engagement tracking. Plan and execute B2B marketing campaigns , including email marketing strategies. Ensure brand guidelines are followed across all communications and platforms. Collaborate with internal teams to develop promotional content and marketing materials. Monitor and analyze campaign performance to optimize results. Requirements: Bachelor’s degree in Marketing, Multimedia, or a related field. Proven experience as a Digital Marketing Executive or similar role. Proficiency in Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) . Strong knowledge of LinkedIn management and B2B marketing strategies. Hands-on experience in email marketing tools (e.g., Mailchimp, HubSpot, or similar). Strong attention to detail and creative mindset. Excellent written and verbal communication skills. Preferred Skills: Familiarity with video editing and motion graphics. Ability to work independently and manage multiple projects. Job Types: Full-time, Freelance Contract length: 6 months Pay: From ₹10,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person