Customer Support Executive (CSE) Srikaarya Industries Private Limited

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for handling customer support queries via email, phone, and chat in a professional and timely manner. You will also track and update Warranty RMA (Return Merchandise Authorization) status, coordinate with internal teams and service centers for warranty claims and product replacements, and maintain RMA records accurately in a spreadsheet. Additionally, you will assist in generating warranty reports and handling escalations, as well as supporting backend documentation and filing of RMA claims. Qualifications Required: - Strong communication skills - Ability to multitask and prioritize - Proficiency in spreadsheet management Please note that this is a full-time position ...

Posted 1 month ago

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Customer Support Executive (CSE) Srikaarya Industries Private Limited

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

The job involves providing customer support through email, phone, and chat channels in a professional and timely manner. You will be responsible for tracking and updating Warranty RMA (Return Merchandise Authorization) status, as well as coordinating with internal teams and service centers for warranty claims and product replacements. Accurate maintenance and updating of RMA records in a spreadsheet will be a key part of this role. Additionally, you will assist in generating warranty reports, handling escalations, and supporting backend documentation and filing of RMA claims. This is a full-time job that requires you to work in person at the designated location. If you are interested in this...

Posted 4 months ago

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