warranty incharge

0 years

1 Lacs

Posted:8 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • Claim management: Review and process warranty claims, ensuring they are complete, accurate, and submitted within the required timeframes.
  • Documentation: Maintain accurate and detailed records of all warranty claims, approvals, and denials.
  • Policy compliance: Ensure all claims adhere to manufacturer guidelines and stay updated on any policy changes.
  • Customer communication: Serve as a point of contact for customers, addressing inquiries, explaining warranty coverage, and resolving disputes.
  • Internal coordination: Work with service advisors, technicians, and other internal teams to gather necessary information and resolve complex issues.
  • Training: Train service staff on warranty procedures and best practices.
  • Analysis and reporting: Analyze claim data to identify trends and potential product issues, and prepare relevant reports.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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