1 Warranty Disbursement Jobs

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Asst. Manager - Service Godrej Boyce

3.0 - 8.0 years

4 - 9 Lacs

Kolkata, West Bengal, India

On-site

Key Result Areas: Service business parameters. Customer satisfaction. Warranty disbursement. Mentoring dealers, training customers & operators. Organizational imperatives. Job Profile: The incumbent will report to the Service Head of the branch location. The incumbent would be responsible for the following: Service Business Parameters: Ensuring timely service delivery and adherence to service level agreements (SLAs) through Dealers. Managing product/service and service delivery parameters as per First Response Time and Mean Time to Repair norms by effective management of Channel Partners. Meeting and strengthening key service delivery parameters via dealer network, including Open Calls (Deal...

Posted 4 months ago

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