What is the role about? The role is for an Operations Executive focused on managing and responding to client requests received via Freshdesk, a customer support software that handles tickets. The primary responsibility is to ensure that client requests are handled accurately and promptly, particularly regarding the accuracy and quality of location data used on various platforms, including an SI platform and by publishers. Key Responsibilities: • Ensuring that location data is accurate across all publisher platforms. • Maintaining the Turnaround Time (TAT) for responding to client requests, providing proper resolutions within the defined timelines. • Raising any issues or concerns with internal teams, sales, or customer service (CS) teams in a timely manner. • Regularly following up with clients and third parties to resolve any issues. Who we are looking for: - • Graduate from a reputable institution. • Minimum of 1 year of experience in any kind of Customer Support operations preferably including data-entry. Also open to meritorious candidates with no experience. • Experience in a SaaS (Software as a Service) business is preferred. • Proficiency in MS Excel is essential. • Strong verbal and written communication skills, along with analytical abilities, are crucial. • Flexibility to work long hours and be available on weekends if necessary. Heres how SingleInterface functions as a workplace: An open culture where you can collaborate with employees from any team, anytime. We are very selective of our people, both on performance and cultural fit: You will enjoy working with the very best talent that is working together in a team. Access to state of the art hardware if your job role seeks the need for it. A platform for you to grow yourself with maximum speed with zero political obstacles and make real impact. We believe in providing equal employment opportunities for all applicants. We appreciate diversity and believe that varied perspectives will make us better at what we do, so however you identify and whatever background you bring with you, we're excited to hear from you.
Singleinterface is looking for a Data Engineer who can own and manage data flow automation across multiple systems, ensuring smooth, reliable, and scalable pipelines. This role involves integrating APIs, automating reporting workflows, and consolidating data into our data warehouse using tools like AWS and Google Sheets . Youll work closely with business and analytics teams to enable efficient reporting and data accessibility across the organization. Key Responsibilities Build and maintain automated data pipelines from various internal and external sources to our data warehouse.Design and implement API integrations for ingesting and updating data from third-party systems.Develop daily and monthly automation triggers to ensure timely data availability for reporting and analysis.Automate data movement and transformation using AWS services (e.g., Lambda, S3, Glue) and Google Sheets / App Scripts where applicable.Manage and optimize collation of data into the central data warehouse .Support ad hoc data requests and reporting needs from business stakeholders.Collaborate with analysts, BI developers, and business leads to improve data workflows and accessibility. Required Skills 3–5 years of experience in data engineering, automation, or ETL development.Strong experience with AWS (Lambda, S3, Glue, CloudWatch) or equivalent cloud automation tools. Experience with data warehousing concepts , ETL/ELT processes, and schema design. Proficiency in SQL and data modeling for warehousing.Scripting knowledge in Python or equivalent for automation.Experience working with REST APIs , including integration, pagination, and authentication.Familiarity with Google Sheets , App Script , or similar tools for light-weight automation.Excellent debugging, testing, and documentation habits.
Job Description Full Stack Developer Department: Technology Location: Gurgaon (Work From Office) Experience Required: 25 Years About SingleInterface SingleInterface is a fast-growing SaaS platform that empowers enterprises to manage and scale their hyperlocal presence across thousands of locations. We help brands connect with consumers through seamless digital experiences and powerful technology solutions. Position Overview We are looking for a skilled Full Stack Developer with 2 - 5 years of experience to join our Technology team. The ideal candidate should have strong proficiency in both front-end and back-end development, with hands-on experience in building scalable applications. Key Responsibilities Develop, test, and maintain high-quality web applications end-to-end. Collaborate with product managers, designers, and tech leads to understand requirements and deliver features efficiently. Build responsive and intuitive UI components using modern front-end frameworks. Develop robust backend systems, APIs, and integrations. Optimize application performance and troubleshoot issues across the stack. Maintain code quality through reviews, best practices, and documentation. Work in an agile environment with active participation in stand-ups, sprint planning, and reviews. Required Technical Skills Front-End Technologies Strong knowledge of React.js, Next.js, or Angular/Vue. Proficient in HTML5, CSS3, JavaScript, TypeScript. Experience with responsive design and UI frameworks. Back-End Technologies Node.js (Express / Nest.js) or similar backend frameworks. Experience building and consuming RESTful APIs. Database knowledge: MySQL, PostgreSQL, or MongoDB. Additional Skills Git/GitHub for version control. Experience with cloud platforms (AWS/Azure/GCP) is a plus. Understanding of CI/CD pipelines is an advantage . Soft Skills Strong problem-solving skills and attention to detail. Good communication and collaboration abilities. Ability to work under tight timelines for project-based deliverables. Self-motivated with an ownership mindset.
Job Description Tech Support - Intern About the Role SingleInterface is looking for motivated and enthusiastic Tech Support Interns who are eager to gain hands-on experience in real-world projects. This internship offers exposure to software development, system administration, project coordination, and quality assurance in a collaborative work environment. Key Responsibilities Assist in Software Development: Collaborate with the development team to design, code, test, and debug software applications. Gain hands-on experience with various programming languages, frameworks, and development tools. Support System Administration: Work closely with the IT team to help maintain and troubleshoot hardware and software systems. Assist in system installations, upgrades, and configurations. Contribute to Project Management: Participate in project planning, coordination, tracking, and documentation. Learn and apply basic project management methodologies and tools. Research and Development: Stay updated with industry trends and emerging technologies. Conduct research on new tools or technologies aligned with company goals and present findings to the team. Cross-functional Collaboration: Work with teams such as marketing, design, and quality assurance to gain a holistic understanding of the software development life cycle. Testing and Quality Assurance: Assist in preparing test cases, performing functional and basic testing, and reporting bugs or issues to ensure software quality. Documentation: Create and maintain technical documentation, including code documentation, user manuals, and system/process documents. Training & Learning: Attend training sessions conducted by senior team members or external trainers to enhance technical and professional skills. Qualifications & Skills Currently pursuing a degree in Computer Science, Information Technology , or a related field. Strong analytical and problem-solving skills. Proficiency in at least one programming language such as Java, Python, or C++ . Basic understanding of software development methodologies and tools. Good communication and teamwork skills. Eagerness to learn, adapt, and take ownership of tasks. Ability to work independently as well as collaboratively in a fast-paced environment. Benefits Mentorship from experienced professionals. Exposure to real-world projects and industry challenges. Opportunity to work in a collaborative and learning-focused environment. Networking opportunities within the tech industry. Possibility of a full-time role based on performance and business requirements upon successful completion of the internship.