Walk-in || Wipro is hiring For US HR Operations- Associate

Wipro is hiring for US HR Operations- Immediate to 30 days' notice

28th Oct 2026

Time: 10:30am-12:30pm

Designation

Roles & Responsibilities:

• Excellent communication skills are mandatory.
• Fielding all incoming help requests from clients via Chat or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Service Agreement -

Shift timings-

Transport-

Education Skills-

All 6 semester original mark sheets in hard copy are mandatory

Work Location-