Walk in - Voice process (Tamil, English, Malayalam, Kannada)

Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Fluency in English preferred.

Location : Teynampet, Chennai

Mode : Work From Office

HR Contact No : Madhu / 9150513774

Roles & Responsibilities :

• Handle

  inbound customer calls

  in a professional manner

• Understand customer issues and provide

  accurate solutions or information

• Maintain

  high levels of customer satisfaction

  through effective communication

• Follow company processes, scripts, and quality guidelines

• Escalate complex issues to the relevant team when required

• Maintain proper

  call records and documentation

• Meet

  daily/weekly performance targets

  (call handling time, resolution rate, etc.

Salary: Best in industry+ Bonus + Hikes as per process.

Shift Timings: Dayshift (10:00am to 7:00pm)

Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018