Walk-in || Store Supervisor

Role & responsibilities

1. Store Operations Management

• Manage daily store operations and ensure smooth functioning.
• Monitor order processing, picking, packing and dispatch activities.
• Ensure timely order fulfilment and operational efficiency.

2. Team Management

• Supervise and manage a team of 50100+ employees.
• Allocate daily tasks and monitor team productivity.
• Manage attendance, shift planning and workforce availability.
• Train, guide and motivate team members.

3. Inventory Management

• Monitor stock availability and inventory levels.
• Ensure proper stock inward and outward processes.
• Conduct regular stock audits and minimize inventory discrepancies.
• Coordinate with the inventory team to avoid stock shortages.

4. Customer Service

• Ensure timely resolution of customer complaints.
• Maintain service quality and customer satisfaction.
• Handle operational issues and escalations.

5. Quality & Hygiene

• Maintain store cleanliness and hygiene standards.
• Ensure proper storage and handling of fruits, vegetables and FMCG products.
• Follow company safety and quality guidelines.

6. Reporting & Performance Monitoring

• Track daily sales, productivity and operational performance.
• Prepare daily operational reports.
• Monitor KPIs and ensure achievement of store targets.

Preferred candidate profile

Position: Store Supervisor
Department: Store OperationsLocation: HyderabadExperience: 6 months 2 yearsEducation: Any Graduate / 12th Pass with relevant experienceIndustry: Retail / FMCG / E-commerce / Grocery preferredLanguages: Telugu, Hindi and basic EnglishEmployment Type: Full-timeJoining: Immediate joiners preferred