Walk-in || Mega Walk In || Customer Support -Live Chat Process

ATAIN

Please Visit at the following address, Monday- Friday, 11 AM to 5:30 PM 4th Floor, MSR North Tower, MS Ramaiah North City, Manyata Tech Park, Nagawara, Bengaluru, Karnataka 560045

Contact Person:Nandini MEmail ID-

Nandini.M@igtsolutions.comCarry a hard copy of your resume.

Mention " Nandini " on resume.

Job Responsibility:

• Understands the various computer screens and how to utilize them effectively
• Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
• Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
• Adheres to all company and specific Contact Centre policies and procedures
• Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

• Strong process orientation
• High energy, High Integrity & Work Ethics
• Strong interpersonal skills & ability to communicate effectively
• Strong problem solving skills.

Educational & Essential Experience:

• Bachelor's Degree or Undergraduate dropouts
• 6 Months BPO or travel experience is Must Freshers are not considered
• Excellent Written and spoken communication, business technical writing
• Computer Skills ability/experience using computer applications
• Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)
• Open to work in a blended environment(Voice &Chatl)

Interview Rounds

• HR Round
• Versant Test Round
• Operations Round

Contact Person: Susmitha

Carry a hard copy of your resume. Mention " Susmitha" on resume.

Preferred candidate profile