Walk-in || Inbound Voice Support Executive - Semi Voice Process @Bandhan Tech

We are hiring enthusiastic candidates for our Inbound Voice Support process. Candidates with excellent English and Hindi communication skills are encouraged to apply. Both freshers and experienced BPO candidates are welcome.

Eligibility Criteria

• Qualification:

  Undergraduate / Graduate

• Experience:

  Freshers or candidates with a minimum of 6 months of BPO experience

• Languages Required:

  Excellent English and Hindi communication skills

• Shift:

  24x7 rotational shifts

• Number of Openings:

  20

Roles and Responsibilities

• Handle inbound customer calls in a 24x7 support environment.
• Address customer enquiries and provide appropriate resolutions.
• Register customer complaints and ensure timely resolution.
• Log breakdowns and service requests and create tickets.
• Provide accurate product and service-related information.

Salary and CompensationFor Experienced Candidates:

• Annual CTC: 2.9 LPA
• Monthly Take-Home: 18,676
• Monthly CTC: 24,496

For Freshers:

• Monthly Take-Home Salary: 17,500

Additional Benefits

• Night Shift Allowance
• Medical Insurance

Preferred Candidate Profile

• Excellent verbal communication skills in English and Hindi.
• Customer-focused approach with good problem-solving abilities.
• Willingness to work in rotational shifts, including night shifts.
• Immediate joiners are preferred.

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