Walk-in || Customer Support Representative-International chat process

Position:

Location:

Qualification:

Job Summary :

We are looking for enthusiastic and customer-focused graduates to join our International Chat Support team. The role involves handling customer queries through chat, providing prompt resolutions, and ensuring a high-quality customer experience while maintaining service standards.

Key Responsibilities:

• Handle customer inquiries via live chat in a professional and timely manner.
• Provide accurate information and resolve customer concerns effectively.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Follow company policies, process guidelines, and quality standards.
• Meet productivity, response time, and customer satisfaction targets.

Eligibility Criteria:

• Any Graduate can apply.
• Freshers are welcome.
• Excellent written English communication skills.
• Basic computer knowledge and typing proficiency.
• Willingness to work from office and in rotational shifts.
• Strong customer service attitude and problem-solving skills.

Perks & Benefits :

• CTC: 2.2 LPA
• Work Location: DLF Cyber City, Gachibowli, Hyderabad
• 2-Way Cab Facility (Up to 25 KM Radius)

Interested candidates with good communication skills and a customer-centric approach are encouraged to apply.