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Imarque Solutions
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Walk-in || Customer Support Executive - Inbound Process

Walk-in || Customer Support Executive - Inbound Process

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Imarque Solutions

0 - 3 years

1 - 2 Lacs

Chennai

Posted:1 day ago

Job Description

Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Manageable English.

Location : Teynampet, Chennai

Mode : Work From Office

HR Contact No : Rupavathi / 7339031711

Roles & Responsibilities :

Handle

inbound customer calls

in a professional manner
Understand customer issues and provide

accurate solutions or information
Maintain

high levels of customer satisfaction

through effective communication
Follow company processes, scripts, and quality guidelines
Escalate complex issues to the relevant team when required
Maintain proper

call records and documentation
Meet

daily/weekly performance targets

(call handling time, resolution rate, etc.

Salary: Best in industry+ Bonus + Hikes as per process.

Shift Timings: Dayshift (9.30am to 6:30pm)

Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018

Skills Required

Non voice Inbound Domestic BPO Hindi Tamil BPO Inbound process English

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Work from Office

Job Type

Full Time

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Imarque Solutions

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Walk-in || Customer Support Executive - Inbound Process

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Chennai

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Walk-in || Customer Support Executive - Inbound Process

Experience & Salary

Job Description

Language : Any regional language (Tamil,Telugu,Malayalam, Kannada)/ Manageable English.

Location : Teynampet, Chennai

Mode : Work From Office

HR Contact No : Rupavathi / 7339031711

Roles & Responsibilities :

Handle

inbound customer calls

in a professional manner

Understand customer issues and provide

accurate solutions or information

Maintain

high levels of customer satisfaction

through effective communication

Follow company processes, scripts, and quality guidelines

Escalate complex issues to the relevant team when required

Maintain proper

call records and documentation

Meet

daily/weekly performance targets

(call handling time, resolution rate, etc.

Salary: Best in industry+ Bonus + Hikes as per process.

Shift Timings: Dayshift (9.30am to 6:30pm)

Office location - iMarque solution Private Limited,1st floor, Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet, Chennai, Tamil Nadu 600018

Skills Required

Learn the skills this job asks for

Work Mode

Job Type