voice process - tamil

Job Summary

Sara Infotech is hiring enthusiastic and customer-focused candidates for the Voice Process. The selected candidates will handle inbound and/or outbound calls, communicate with customers professionally, address their queries, and maintain accurate call records.

Key Responsibilities

• Handle inbound and outbound customer calls.
• Communicate clearly and professionally with customers.
• Understand customer requirements and provide appropriate information.
• Resolve customer queries or escalate issues to the concerned team.
• Maintain call records and update customer information in the system.
• Achieve daily and monthly performance targets.
• Follow company procedures, quality standards, and customer service guidelines.

Eligibility Criteria

• Qualification: Any degree / 12th pass (based on project requirements).
• Experience: Freshers and experienced candidates can apply.
• Good verbal communication skills.
• Basic computer knowledge and typing skills.
• Customer-focused attitude and willingness to learn.
• Ability to work in a team and meet performance targets.

Salary & Benefits

• Salary: Based on experience and project requirements.
• Incentives based on performance, wherever applicable.
• Training and career growth opportunities.
• Supportive work environment.

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person