Voice Process - Night shift

Key Responsibilities:

• Patient & Provider Communication: Handling inbound and outbound calls for appointment scheduling, re-scheduling, cancellations, same, patient concerns.
• Information & Inquiry Management: Providing information on healthcare services, understanding insurance policies, and interpreting Explanation of Benefits (EOB).
• Data & Documentation: Accurately documenting calls, managing data reports, and ensuring all information is entered correctly into systems.
• Quality & Compliance: Adhering to strict quality standards and maintaining the confidentiality of patient information.
• Compliance: Adhering to industry regulations, HIPAA regulations, and staying updated on coding and billing practices.

Contact Person - 9819446869/9326685953

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person