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Voice Process - Malayalam

0 years

1 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Perungudi, Chennai

Experience: Freshers (expericenced can also apply)

Salary: 14K to 15k Base + monthly incentives 10,000 to 55,000

Language: Malayalam is mandatory

Job Summary:

We are looking for a motivated and results-driven Telecaller to join our team. The candidate will be responsible for making outbound calls to prospective customers, generating leads, providing information about products/services, and maintaining strong customer relationships.

Key Responsibilities:

Make outbound calls to potential customers from the provided database or leads.

Handle inbound customer queries and provide appropriate solutions or information.

Explain product/service features and benefits in a clear and persuasive manner.

Follow up on leads and maintain records of customer interactions.

Achieve daily/weekly/monthly call and conversion targets.

Update CRM or Excel sheets with accurate call details and status.

Maintain professionalism, empathy, and product knowledge in every interaction.

Escalate unresolved queries to the appropriate department.

Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹15,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Work Location: In person

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