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Voice Process Executive

Neurealm (Formerly GS Lab | GAVS)

2 - 4 Lacs

Chennai

Posted:23 hours ago

Job Description

Customer Interaction: Manage high volumes of incoming and outgoing calls, addressing inquiries and concerns professionally. Issue Resolution: Troubleshoot and resolve customer problems efficiently, providing satisfactory solutions. Information Delivery: Educate customers about products, services, and company policies. Documentation: Accurately log all customer interactions and update relevant tools/trackers. Customer Satisfaction: Aim to create positive experiences, build loyalty, and meet service level agreements (SLAs).

Pay: ₹18,000.00 - ₹37,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

Skills Required

Voice Process Customer Interaction Issue Resolution Customer Satisfaction Service Level Provident Fund Voice process (calls)

Job Type

Part Time

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Neurealm (Formerly GS Lab | GAVS)

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