Job
Description
As a Product Manager within the Machine Learning & intelligent ops team at JPMorgan Chase, you will play a crucial role in defining and executing the product roadmap for AI-driven solutions. Your responsibilities will include collaborating with cross-functional teams to deliver scalable knowledge content and services tailored to various user personas and channels. By leveraging different Data Science and AI capabilities, you will lead the team in building solutions that drive transformation and enhance customer engagement. **Key Responsibilities:** - Lead and groom a team of analysts to achieve the OKRs of the Area Product by identifying opportunities for Data Science/Analytics - Provide technical, consulting, and domain leadership to Business Analysts, Data Modelling, Data Engineers, and Data Scientists - Develop and build a knowledge management platform using GenAI - Lead the team in requirement gathering, data understanding, scope definition, solution building, and implementation - Utilize Data Science (Machine Learning, Deep Learning, NLP) & Azures AI capabilities to build the solution and analytics strategy - Collaborate with various teams to design end-to-end solutions and deliver knowledge content via APIs and services suitable for different channels and personas - Execute the strategic knowledge management roadmap and refine requirements to scale collective knowledge services and capabilities **Qualifications Required:** - 10+ years of product management experience, including defining user experience needs, writing user stories, creating product value propositions, and developing roadmaps - 5+ years of knowledge management, machine learning/artificial intelligence experience, or similar Operations experience - Strong leadership skills and experience working in agile/scrum teams - Ability to synthesize large amounts of information, thrive in a fast-paced environment, and collaborate effectively - Excellent strategic thinking, problem-solving, and communication skills - Minimum BS/BTech or equivalent education with additional qualifications in AI & ML-based tech and Cloud capabilities like Azure and AWS About JPMorgan Chase: JPMorgan Chase, a leading financial institution with a history spanning over 200 years, offers innovative financial solutions to millions of consumers and businesses worldwide. The company values diversity and inclusion, making it an equal opportunity employer that does not discriminate based on any protected attribute. With a focus on talent and global workforce, JPMorgan Chase is committed to success through its people. About the Team: The Consumer & Community Banking division at JPMorgan Chase serves customers through a range of financial services, including personal banking, credit cards, mortgages, and investment advice. The Operations teams within the division develop and manage secure service solutions globally, utilizing the latest technology to deliver industry-leading capabilities to clients and customers. By prioritizing user experience and convenience, the teams drive growth and provide unparalleled service to customers. As a Product Manager within the Machine Learning & intelligent ops team at JPMorgan Chase, you will play a crucial role in defining and executing the product roadmap for AI-driven solutions. Your responsibilities will include collaborating with cross-functional teams to deliver scalable knowledge content and services tailored to various user personas and channels. By leveraging different Data Science and AI capabilities, you will lead the team in building solutions that drive transformation and enhance customer engagement. **Key Responsibilities:** - Lead and groom a team of analysts to achieve the OKRs of the Area Product by identifying opportunities for Data Science/Analytics - Provide technical, consulting, and domain leadership to Business Analysts, Data Modelling, Data Engineers, and Data Scientists - Develop and build a knowledge management platform using GenAI - Lead the team in requirement gathering, data understanding, scope definition, solution building, and implementation - Utilize Data Science (Machine Learning, Deep Learning, NLP) & Azures AI capabilities to build the solution and analytics strategy - Collaborate with various teams to design end-to-end solutions and deliver knowledge content via APIs and services suitable for different channels and personas - Execute the strategic knowledge management roadmap and refine requirements to scale collective knowledge services and capabilities **Qualifications Required:** - 10+ years of product management experience, including defining user experience needs, writing user stories, creating product value propositions, and developing roadmaps - 5+ years of knowledge management, machine learning/artificial intelligence experience, or similar Operations experience - Strong leadership skills and experience working in agile/scrum teams - Ability to synthesize large amounts of information, thriv
