Company Description Veylora Techserve Pvt Ltd is a leading Business Process Management (BPM) and Outsourcing partner dedicated to helping businesses streamline operations with efficiency, compliance, and reliability. Specializing in delivering end-to-end outsourcing solutions, we cater to startups, SMEs, and enterprises across both domestic and international markets. Our comprehensive services range from voice and non-voice processes to bookkeeping, accounting, CRM setup, and reporting. With a focus on a client-first approach, strong infrastructure, and a trained workforce, Veylora Techserve ensures seamless execution, measurable outcomes, and data security. Our mission is to be a reliable growth partner, providing cost-effective, scalable, and compliant outsourcing solutions. Role Description This is a full-time, on-site role for a US Tax Calling Executive located in Tiruppur. The US Tax Calling Executive will be responsible for performing outbound calling activities related to US tax inquiries, providing customer support, handling tax-related queries, verifying data, and maintaining accurate call records. The role involves working closely with clients to ensure compliance with tax regulations and providing timely updates on the status of their inquiries. This position requires addressing customer concerns with professionalism and accuracy to facilitate smooth and compliant tax operations. Qualifications Strong communication skills, particularly in voice processes, customer support, and telemarketing Proficiency in handling tax-related queries, compliance reporting, and data verification Experience in outbound calling, lead generation, and sales Knowledge of accurate financial data management and bookkeeping Excellent organizational and multitasking abilities Ability to work on-site in Tiruppur Bachelor's degree in Accounting, Finance, Business Administration, or a related field is preferred Previous experience in a similar role, especially related to US tax processes, would be an advantage
Company Description Veylora Techserve Pvt Ltd is a Business Process Management (BPM) and Outsourcing partner, helping businesses streamline operations with efficiency, compliance, and reliability. We specialize in end-to-end outsourcing solutions for startups, SMEs, and enterprises across domestic and international markets. Our services include voice processes such as inbound & outbound customer support, telemarketing, and lead generation, along with non-voice processes including data entry, backend operations, and compliance support. We also offer bookkeeping, accounting support, and customized CRM solutions. With a mission to be a trusted growth partner, Veylora Techserve emphasizes cost-effective, scalable, and compliant outsourcing solutions. Role Description This is a full-time on-site role for a US Tax Calling Executive located in Tiruppur. The US Tax Calling Executive will be responsible for engaging clients through phone calls to assist with tax-related inquiries and provide detailed information on tax processes. Tasks include answering client questions, updating client information, ensuring compliance with tax regulations, and coordinating with the internal team to resolve complex issues. The role requires maintaining accurate records of client interactions and providing exceptional customer service. Qualifications Strong verbal communication skills, ability to effectively articulate tax-related information to clients Experience in customer support and handling inbound and outbound calls Knowledge of US tax regulations and compliance Data entry and record-keeping skills Ability to work independently and as part of a team Familiarity with CRM software and updating client information Reliable and organized, with attention to detail Previous experience in the finance or accounting sector is a plus
Role Overview: As a US Tax Calling Executive at Veylora Techserve Pvt Ltd, located in Tiruppur, you will be responsible for performing outbound calling activities related to US tax inquiries. Your role will involve providing customer support, handling tax-related queries, verifying data, and maintaining accurate call records. Working closely with clients, you will ensure compliance with tax regulations and provide timely updates on the status of their inquiries. Your professionalism and accuracy in addressing customer concerns will facilitate smooth and compliant tax operations. Key Responsibilities: - Perform outbound calling activities related to US tax inquiries - Provide customer support and handle tax-related queries - Verify data and maintain accurate call records - Ensure compliance with tax regulations for clients - Provide timely updates on the status of tax inquiries - Address customer concerns with professionalism and accuracy Qualifications: - Strong communication skills in voice processes, customer support, and telemarketing - Proficiency in handling tax-related queries, compliance reporting, and data verification - Experience in outbound calling, lead generation, and sales - Knowledge of accurate financial data management and bookkeeping - Excellent organizational and multitasking abilities - Ability to work on-site in Tiruppur - Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred - Previous experience in a similar role, especially related to US tax processes, would be an advantage,