Role & responsibilities Co-coordinating with the clients building and maintaining client relationship and providing efficient and quality service delivery Pre-screening the background verification forms to ensure complete details and supporting doc's are provided by the employees and to co-ordinate with the client SPOC regards to insufficient details. Scrutinize the docs and details provided by the employee for fake companies, fake universities, forged or fake docs and immediately intimate the client if found any. Processing the background verification forms as per the client's requirement for different checks like address, education, prior employments, reference, criminal record, India and global data base check. Work with the cliental protocol and help the client to close case. Responsible for raising invoices, billing and Collections for the delivered reports/project wise on monthly basis for collection of payment with the proposed timeframe. MIS reporting to the clients and the Management on regular basis aiding decision making and also handling escalations calls. Desired Candidate profile: Excellent interpersonal and communication skills along with client relations management. Ability to communicate diplomatically and acquire required information. Meeting/exceeding client service level to ensure quality and standards for the branch. Role & responsibilities Preferred candidate profile Perks and benefits
Customize and configure ERPNext modules to meet business needs. Develop new Frappe-based applications and extend ERPNext functionality. Integrate third-party applications using REST APIs. Work closely with stakeholders to gather requirements and implement automation workflows. Perform ERPNext upgrades and maintain system performance. Assist with documentation and user training. Role & responsibilities Preferred candidate profile Experience with ERPNext and Frappe Framework. Proficient in Python & JavaScript. Basic understanding of MariaDB/MySQL databases. Familiarity with Git, HTML/CSS, and REST APIs. Willingness to explore open-source ERP tools and contribute to enhancements.
Design, develop, and manage WordPress-based websites. Customize themes and plugins to align with UI/UX requirements. Optimize website speed, SEO, and responsiveness. Perform regular updates, backups, and security audits. Integrate APIs and third-party tools where required. TECHNICAL SKILLSET:- Proficiency in WordPress, PHP, HTML, CSS, and JavaScript. Experience with Elementor, WooCommerce, Payment Gateway or similar plugins. Basic knowledge of MySQL and cPanel. Familiar with version control tools like Git. Eagerness to explore modern WordPress development techniques.
DUTIES AND RESPONSIBILITIES:- Design and develop automation solutions using RPA tools. Analyze processes for automation opportunities. Collaborate with teams to implement bots that improve efficiency. Monitor bot performance and handle exceptions. Document automation workflows and updates. TECHNICAL SKILLSET:- MEAN or MERN STACK DEVELOPERS Hands-on experience with RPA tools (UiPath, Automation Anywhere, Power Automate, etc.). Strong understanding of process design and workflow logic. Proficiency in Python or JavaScript is a plus. Familiar with version control systems and REST APIs. Interest in continuous learning of AI + RPA integration. QUALIFICATIONS REQUIRED:- Any Degree with above skills.
An Analyst will support the team in scrutinizing the credentials, documents and factual of employees being on-boarded. Initiate the process and ensure closure of checks with the given time frame. You will be responsible for follow-up with external entities, to gather reports on authenticity of documents. Utilize different modes of verification process. MIS tracking You will be required to use the database and the updates for faster execution of the process. Prioritize the checks in accordance to the time-line remaining for completion of reports. Skills required: Good communication skills Good Typing speed & data entry Good in the following verifications employment, education, address, special, qualityRole & responsibilities Role & responsibilities Preferred candidate profile
Job Title: Client Service Manager Background Verification (BGV) Department: Client Relations / Operations Location: Bangalore Employment Type: Full-time Role Overview The Client Service Manager will be responsible for managing client relationships, ensuring timely and accurate delivery of background verification services, and driving customer satisfaction. This role acts as a bridge between clients and internal teams, ensuring smooth onboarding, execution, and resolution of client queries. Key Responsibilities Serve as the primary point of contact for assigned clients in the BGV domain. Understand client requirements and customize verification processes accordingly. Coordinate with internal verification teams to ensure timely completion of cases. Monitor SLAs and KPIs to maintain service quality and turnaround time. Handle escalations and resolve client issues with professionalism and urgency. Conduct regular client reviews and feedback sessions. Maintain accurate documentation and reports for client interactions and service delivery. Collaborate with sales and operations teams for client onboarding and renewals. Identify opportunities for upselling or cross-selling BGV services. Required Skills & Qualifications Bachelors degree in Business Administration, HR, or related field. 7+ years of experience in client servicing, preferably in the BGV or HR services industry. Strong communication and interpersonal skills. Ability to manage multiple client accounts and prioritize tasks. Proficiency in CRM tools and MS Office Suite. Problem-solving mindset with attention to detail. Knowledge of BGV processes, compliance standards, and industry best practices. Preferred Attributes Experience working with large enterprise clients. Familiarity with data privacy laws and employment verification protocols. Ability to work under pressure and meet tight deadlines. A proactive attitude and customer-first approach
Role & responsibilities Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and companys practice leaders/Principals. Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately. Present an image that mirrors that of the client. Present new products and services and enhance existing relationships. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Submit weekly progress reports and ensure data is accurate. Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. Forecast sales targets and ensure they are met by the team. Ensure all team members represent the company in the best light. Present business development training and mentoring to business developers and other internal staff. Preferred candidate profile
Role & responsibilities Prospect for potential new clients and turn this into increased business. Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network. Identify potential clients, and the decision makers within the client organization. Research and build relationships with new clients. Set up meetings between client decision makers and companys practice leaders/Principals. Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives. Participate in pricing the solution/service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately. Present an image that mirrors that of the client. Present new products and services and enhance existing relationships. Work with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client debriefs. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. Submit weekly progress reports and ensure data is accurate. Ensure that data is accurately entered and managed within the company’s CRM or other sales management system. Forecast sales targets and ensure they are met by the team. Ensure all team members represent the company in the best light. Present business development training and mentoring to business developers and other internal staff. Preferred candidate profile
DUTIES AND RESPONSIBILITIES:- Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP Procuring network equipment and managing subcontractors involved with network installation Configuring firewalls, routing and switching to maximize network efficiency and security Maximizing network performance through ongoing monitoring and troubleshooting Arranging scheduled upgrades Investigating faults in the network Updating network equipment to the latest firmware releases Reporting network status to key stakeholders Comply with ISO Standards and Documentation TECHNICAL SKILLSET:- Managing and Maintaining the Firewalls, Routers and Switches. Configuring, Managing and Maintaining Networking Equipments. Network processing, centralized and distributive network connection Installing, configuring and administering network technologies Backup Management, Reporting and Recovery Disaster Recovery Virus Protection and Eradication Cisco Certifications such as CCNA, MCP, MCSA and ADCHN. Well understanding of Bridging and switching concepts and LAN technologies IP addressing and sub netting, Routing concepts Sound knowledge of routing protocols - RIP V1/V2, OSPF, IGRP and EIGRP Switches: Basic Configuration and VLAN setup on Cisco 1900, 2950, 2960 switches. Router: Basic Configuration and monitoring of Cisco 2500, 2600, 1800 Vlan: configuration Configure, Deploy and Maintain Firewalls – Sonic Wall TZ 500, Sonic Wall TZ300D SSL VPNs Role & responsibilities Preferred candidate profile
Field Executive Address & Site visit verification Daily targets to be met Employment and Education Verifications. Case collection and Cheques pick up from the clients places accordingly to the requirement Submission of Invoices, CD’s and reports to the client’s places accordingly to the requirement. Interchange of Field Areas according to the requirement Role & responsibilities Preferred candidate profile : 2 Wheeler is mandatory ( Travelling reimbursement will be given by company)
Complete knowledge about the verification process. Analyzing skills on the Candidate Declaration Form. Understand the scope of work/matrix of all the clients assigned. IIFRQ Knowledge on Different modes of verification Complete knowledge on Databases and updating MIS tracker- Process Prioritization of TAT/BT/Important cases
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