Design, develop, and maintain full-stack applications in a healthcare setting using React.js , Node.js , Next.js , Work with secure healthcare data (e.g., HIPAA compliance, HL7, FHIR ). telehealth, RCM, patient scheduling, and documentation . Annual bonus

Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with teams on product improvements * Build strong relationships through proactive communication * Meet service level agreements consistently Accessible workspace

Job Summary: We are seeking a proactive and results-driven Client Relationship Manager to manage customer interactions, generate leads, and close sales via phone and digital communication. The ideal candidate will be responsible for building strong client relationships, understanding customer needs, and promoting our services/products effectively. Key Responsibilities: Make outbound calls to potential customers to explain product/services offerings. Follow up on leads, inquiries, and previous communication to convert into successful sales. Build and maintain long-term relationships with existing and new clients. Understand client needs and provide solutions or escalate as necessary. Maintain and update the CRM with accurate records of client interactions and sales activities. Meet and exceed monthly and quarterly sales targets. Collaborate with the marketing and support teams to enhance the customer experience. Provide feedback and suggestions to improve products, services, or processes. Key Skills & Requirements: . Excellent communication and negotiation skills. Ability to handle rejection and stay motivated under pressure. Strong organizational and multitasking abilities. Knowledge of CRM software is a plus. What We Offer: Competitive salary Performance-based growth opportunities Supportive and collaborative work environment Training and development programs Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Paid sick time Schedule: Night shift US shift Supplemental Pay: Performance bonus Work Location: In person

We are seeking a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will have excellent English communication skills and the ability to handle client interactions with professionalism and empathy. This role involves supporting US-based clients via phone, email, or chat, resolving their queries, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls, emails, or chats from US customers. Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and providing appropriate solutions. Follow up to ensure resolution and customer satisfaction. Maintain detailed records of customer interactions in the system. Collaborate with internal departments to resolve complex issues. Meet daily, weekly, and monthly performance targets. Requirements: Excellent verbal and written communication skills in English. Ability to communicate clearly and professionally with US clients. Prior experience in a customer service or support role is a plus. Strong problem-solving abilities and a calm, patient attitude. Basic computer knowledge and familiarity with CRM systems is an advantage. Willingness to work in night shifts (US time zone).