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US Customer Support(West Delhi)

Omega Biznis Support (India) Private Limited

2 - 3 Lacs

Delhi

Posted:5 hours ago

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Job Description

Key Responsibilities

  • Handle backend customer support activities for US-based clients.
  • Process customer requests, applications, forms, and documentation accurately.
  • Update and maintain customer information in internal systems and databases.
  • Respond to customer queries through email, chat, or other non-voice channels, as required.
  • Verify information and ensure data accuracy before processing.
  • Coordinate with internal teams to resolve pending cases and operational issues.
  • Ensure the confidentiality and security of customer information.
  • Escalate complex cases to the appropriate team when necessary.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Application Question(s):

  • Immediate Joiner
  • WEST DELHI (Pls mention your current location)
  • Must Have MS-Excel & MS-Word Knowledge
  • Can you draft mail in English

Education:

  • Bachelor's (Required)

Language:

  • English (Fluent ONLY) (Required)

Work Location: In person

Skills Required

Customer Support Backend Customer Queries Email Chat NON Voice Health Insurance Provident Fund MS Excel MS Word Customer service Chat and email support Excel

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Job Type

Full Time

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Omega Biznis Support (India) Private Limited

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