Urgent Opening for PMO - Associate Manager
Location - Chennai
Experience- 8 to 12 years
Shift - UK shift
JOB RESPONSIBILITIES:
- Drive end-to-end PMO and program governance across multiple accounts/projects, ensuring adherence to defined governance frameworks and organizational processes.
- Develop and manage executive dashboards, leadership reviews, MIS, scorecards and governance reports, providing actionable insights for decision-making.
- Monitor project financial performance, including revenue, cost, profitability/margins, budgets, forecasts, billing readiness and financial risks.
- Partner with Delivery, Finance, HR/TAG and business leadership for resource forecasting, workforce planning, hiring, capacity management and FTE ramp-up/ramp-down.
- Govern project initiation and commercial readiness, coordinating project codes, SOWs, commercials, billing setup, approvals and other project-enablement dependencies.
- Maintain centralized account/program repositories, trackers and management information, ensuring data accuracy, consistency and timely availability.
- Manage RAID, action items, milestones, dependencies and escalations, driving ownership and timely closure across cross-functional stakeholders.
- Support new deals and transition programs, covering governance, RACI, workforce, technology, infrastructure, access, compliance, BCP and operational readiness.
- Monitor KPIs/KPPs, SLAs, compliance and audit readiness, identifying risks/gaps and coordinating appropriate corrective actions.
- Support business growth, transformation, automation and productivity initiatives, including opportunity tracking, business cases, benefits/value realization and leadership governance.
- Drive PMO process standardization and continuous improvement, leveraging automation and structured controls to improve efficiency and governance maturity.
JOB REQUIREMENTS & SKILL SETS:
- Strong experience in PMO, Project/Program Management, Business Operations or Portfolio Governance, preferably within IT/ITES or managed-services environments.
- Strong understanding of end-to-end project lifecycle management, including initiation, planning, transition, execution, governance and closure.
- Sound understanding of financial/P&L management, including revenue, cost, margin, profitability, budgeting, forecasting, billing and variance analysis.
- Working knowledge of commercial and contractual governance, including SOWs, MSAs, rate cards, pricing models, change requests and project setup controls.
- Strong experience in RAID management, governance reviews, milestone tracking, executive reporting and escalation management.
- Experience in resource/workforce planning, including demand forecasting, hiring, onboarding, allocations, capacity planning and FTE ramp-up/ramp-down.
- Excellent analytical and management reporting skills, with the ability to translate complex financial and operational information into actionable leadership insights.
- Advanced proficiency in Microsoft Excel and PowerPoint, with strong working knowledge of Teams, SharePoint and other enterprise collaboration/reporting tools.
- Strong stakeholder management and communication skills, with the ability to collaborate across Delivery, Finance, HR/TAG, Sales, Commercial and senior leadership.
- Ability to manage multiple accounts/programs, priorities, risks and dependencies within a complex matrix organization.
- Exposure to transition management, transformation, automation/AI, productivity improvement and benefits/value-realization governance is preferred.
- PMP, PRINCE2, Agile/Scrum, ITIL or Lean Six Sigma certification along with Healthcare/IT services domain exposure would be an added advantage.
Looking for immediate joiners. Interested candidates
