Urgent Hiring for Desktop Support Engineer

End-User Support
Provide L1/L2 support for desktops, laptops, and peripherals

End user support, O365/Outlook, Wi-Fi issues, Hardware, Printer configuration, Ticketing Tool.

Desktop Support Engineer L1+ End user support, O365/Outlook, Wi-Fi issues, Hardware, Printer configuration, Ticketing Tool.
Resolve hardware and software issues within defined SLAsAssist users with OS, email, VPN, and application-related problems

Software installation and upgrades
Access requests (AD, email, shared drives)Maintain request turnaround time (TAT)Asset ManagementMaintain inventory of IT assets (desktops, laptops, accessories)Track asset allocation, movement, and decommissioningEnsure proper documentation and asset taggingDesktop Maintenance & Health ChecksPerform regular system health checksEnsure antivirus updates, patch management, and OS updatesMonitor system performance and disk usage. User Onboarding & OffboardingConfigure systems for new joiners (laptop, email, access)Recover assets and revoke access for exiting employeesEnsure compliance with IT policies. Network & Connectivity SupportTroubleshoot LAN/Wi-Fi/VPN issuesCoordinate with network teams for complex issuesEnsure minimal downtime for users

Interested candidates can call or whatsapp on 9823041285 also can share resume on recruiter@verastarsolutions.in

Regards

Sunita

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person