Here are job descriptions for Unit Manager and Area Manager roles in the insurance sector:
Unit Manager (UM) Job Description
Role Overview: A Unit Manager is primarily responsible for building, training, and managing a team of insurance advisors/agents to drive retail insurance sales within a assigned territory or branch.
Key Responsibilities
- Recruitment & Team Building: Sourcing, interviewing, and onboarding active insurance advisors/agents.
- Training & Enablement: Guiding agents through certification (e.g., IRDAI exams), product training, and field sales techniques.
- Business Development: Driving joint field work, setting individual agent targets, and ensuring monthly/quarterly sales targets are met.
- Customer Relationship Management: Assisting agents with high-ticket clients, policy renewals, and customer query resolution.
- Compliance & Documentation: Ensuring strict adherence to regulatory norms, complete documentation, and ethical selling practices.
Key Performance Indicators (KPIs)
- Number of active advisors recruited per month/quarter.
- Percentage of active agents (agents generating business regularly).
- New Business Premium (NBP) / Gross Written Premium (GWP) target achievement.
Qualifications & Requirements
- Education: Bachelor’s degree in any discipline.
- Experience: 1–3 years of sales experience (preferably in insurance, banking, or direct sales).
- Skills: Strong communication, networking, agent recruitment, and leadership capabilities.
Area Manager (AM) Job Description
Role Overview: An Area Manager oversees sales operations, revenue targets, and team performance across multiple branches or a designated geographic area.
Key Responsibilities
- Strategic Planning & Business Growth: Developing and executing regional business plans to achieve sales targets across life, health, or general insurance verticals.
- Team Leadership & Branch Management: Supervised Branch Managers, Unit Managers, and Agency Managers; reviewing team performance regularly.
- Channel Management: Managing multi-channel operations (e.g., Agency, Bancassurance, Direct Sales) within the assigned territory.
- Market Expansion: Identifying high-potential territories for expansion and recruiting top sales talent and key agency partners.
- Profitability & Operations: Monitoring operational budgets, branch P&L, customer retention rates, and policy persistence.
Key Performance Indicators (KPIs)
- Overall regional target achievement (Annual Recurring Premium / Total Premium).
- Persistency rate and policy retention across the area.
- Growth in active sales team count and channel partner productivity.
Qualifications & Requirements
- Education: Bachelor’s degree; MBA/PGDM in Marketing or Finance preferred.
- Experience: 6–10+ years in insurance sales, with at least 3+ years managing multi-unit or branch-level teams.
- Skills: Territory management, strategic planning, team leadership, financial acumen, and stakeholder management.
Pay: ₹250,000.00 - ₹350,000.00 per year
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
