Twinings

Application Deadline: 7 July 2025 Department: BizTech Location: India Description Great People Work Here Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The global functions leader working with BizTX global functions Transformation Director focuses on partnering with several global functions like PDM/ Quality & other areas as needed. The initial focus at start with be on PDM/ Quality areas. The Global Functions Business Partner acts as the Strategy and IT operations authority for PDM/ Quality areas. As part of BizTX team, the role would be partnering across all Global Markets in Twinings Ovaltine, establishes strategy which includes but not limited to standard processes, architecture, technology/ product roadmap aligned with business objectives. The role would lead programmes / initiatives to accomplish the same. Leads the design, development, and operations excellence in respective area. The role will operate as the key business contact representing PDM/Quality digital solutions that meet the needs of the business. In future the role could partner with another global function & act as a “trusted advisor”. They will focus on strategic initiatives and planning activities, striving to understand specific challenges in global functions and ensuring we co-create technology solutions that enable the business to achieve their objectives. Key Responsibilities As PDM/Quality Lead Summary of accountable areas: Product Data management processes & systems – End to end ownership (Strategy, Roadmap, Process, Solution, Data, Delivery, Support & Operations excellence) Quality management processes & systems- End to end ownership (Strategy, Roadmap, Process, Solution, Data, Delivery, Support & Operations excellence) SPOC for all Markets for the above 2 areas Detailed accountabilities Lead the strategy for PDM/Quality platforms, partnerships, and external relationships particularly with vendor partners and wider ABF teams Create capability maturity aligned with business objectives & define a roadmap to accomplish the same Identify, compare, select, and implement technology solutions to meet current and future needs Develop, track, and control the development of annual operating and capital budgets for purchasing, staffing and operations Accountable for the operational activities to ensure an operational excellence culture Manage and optimize overall expenditure to satisfy internal financial targets Create overall process/data/system/people standards and practices and ensure adoption Consolidate technology platforms and create plans for each cutting across markets Define, Track, analyse and monitor business performance metrics in PDM/Quality areas Oversee all system design and changes in system architecture, keep abreast of new trends and best practices in the PDM/Quality platform landscape and how they integrated with SAP Take the initiative in thought leadership, innovation, and creativity Work closely with BizTX business partners, Global TwO markets, external Vendors & Optimus team to align on roadmap, delivery & support Develop close and trusted relationships with Business & Vendor partners. Work to understand their goals, strategic plans and challenges and influence to ensure the Twinings Ovaltine requirements are always top of mind Collaborate to develop annual budgets for projects Act as the key product leader as part of the TwO BizTX leadership team Happy to get ‘their hands dirty’ as needed, dealing with tactical, routine process/data/technology issues as required Act as a role model of Twinings values and Technology Behaviour Partner with TwO markets to create ‘shared budget / resource model’ and get buy in from Executive leadership on roadmap Lead the team with GEARS approach (Grow, Engage, Attract, Retain & Support) As a Potential BizTX partner for other Functions Develop close and trusted relationships with Global Business Function Leadership & team. Work to understand their goals, strategic plans and challenges and how Technology can support them to deliver these. Build a sound understanding of how Global functions operate., Understand trends, challenges, risks and opportunities Identify digitally enabled innovation opportunities that may benefit Global functions, liaising with strategic external partners and industry groups to develop new ideas for consideration. Undertake business analysis and prepare recommendations and business plans as needed. Screening and evaluating new solution opportunities to address internal and external customer needs. Develop and implement successful solution roadmaps, overseeing the end-to-end process of identifying solutions, implementation and launch of solutions and help to maximize the positive impact on the business. Collaborate with Global functions leadership to develop annual budgets for technology projects. Ensure that Global functions have an aligned target architecture and data strategy. Review technology projects to ensure that they meet stated objectives, scope, quality and budget. Understand and raise technology related risks through relevant risk management processes. Ensure governance processes are understood and followed by Operating Units and Enabling Function senior stakeholders. Skills, Knowledge and Expertise Ability to High levels of ambiguity to build strategy & execute the same Ability to Influence Diverse, Global & Cross Functional stakeholders to achieve right outcomes for business Ability to hire, build and groom leaders/ team members to be effective and growing continuously Ability to bring structured approach to problem solving involving cross functional stakeholders, with clear options, choices and decisions Possess absolute commitment to service quality, continuous improvement, and relationship Demonstrate commitment, self-accountability, and effective prioritisation Strong people and leadership skills with hands on approach and management style Exhibit gravitas and credibility to lead and influence at a senior level Ability to motivate and achieve results through utilising available resources at all levels of position Ability to look at the organisation broadly and make decisions that support the business rather than a functional or geographical area Possess commercial awareness of the business and competitive marketplace Ability to manage operational conflicts effectively and in a positive manner Enthusiastic, participative, and adaptable style capable of gaining the commitment and support of others and building strong, productive team relationships Poise and ability to act calmly and competently in high-pressure, high-stress situations Well-developed communication skills including clear style of presentation in oral and written work Effectively manage shifting work priorities, demands and timelines with flexible approach to working hours & location Excellent analytical skills, the ability to manage multiple projects/initiatives under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives Thirst for knowledge, questions, seeks to understand, and continue to learn Build a strong talent pipeline and succession plan for all key Technology and Service roles Preferably good understanding of ITIL methodology Preferably good understanding of Lean/ Six Sigma process methodology Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs flat Coverage. Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Life Term Policy. WFH Asset Reimbursement Show more Show less

Great People Work Here Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We re looking for people who don t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The global functions leader working with BizTX global functions Transformation Director focuses on partnering with several global functions like PDM/ Quality & other areas as needed. The initial focus at start with be on PDM/ Quality areas. The Global Functions Business Partner acts as the Strategy and IT operations authority for PDM/ Quality areas. As part of BizTX team, the role would be partnering across all Global Markets in Twinings Ovaltine, establishes strategy which includes but not limited to standard processes, architecture, technology/ product roadmap aligned with business objectives. The role would lead programmes / initiatives to accomplish the same. Leads the design, development, and operations excellence in respective area. The role will operate as the key business contact representing PDM/Quality digital solutions that meet the needs of the business. In future the role could partner with another global function & act as a trusted advisor . They will focus on strategic initiatives and planning activities, striving to understand specific challenges in global functions and ensuring we co-create technology solutions that enable the business to achieve their objectives.

Application Deadline: 7 July 2025 Department: BizTech Location: India Description Great People Work Here Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The global functions leader working with BizTX global functions Transformation Director focuses on partnering with several global functions like PDM/ Quality & other areas as needed. The initial focus at start with be on PDM/ Quality areas. The Global Functions Business Partner acts as the Strategy and IT operations authority for PDM/ Quality areas. As part of BizTX team, the role would be partnering across all Global Markets in Twinings Ovaltine, establishes strategy which includes but not limited to standard processes, architecture, technology/ product roadmap aligned with business objectives. The role would lead programmes / initiatives to accomplish the same. Leads the design, development, and operations excellence in respective area. The role will operate as the key business contact representing PDM/Quality digital solutions that meet the needs of the business. In future the role could partner with another global function & act as a “trusted advisor”. They will focus on strategic initiatives and planning activities, striving to understand specific challenges in global functions and ensuring we co-create technology solutions that enable the business to achieve their objectives. Key Responsibilities As PDM/Quality Lead Summary of accountable areas: Product Data management processes & systems – End to end ownership (Strategy, Roadmap, Process, Solution, Data, Delivery, Support & Operations excellence) Quality management processes & systems- End to end ownership (Strategy, Roadmap, Process, Solution, Data, Delivery, Support & Operations excellence) SPOC for all Markets for the above 2 areas Detailed accountabilities Lead the strategy for PDM/Quality platforms, partnerships, and external relationships particularly with vendor partners and wider ABF teams Create capability maturity aligned with business objectives & define a roadmap to accomplish the same Identify, compare, select, and implement technology solutions to meet current and future needs Develop, track, and control the development of annual operating and capital budgets for purchasing, staffing and operations Accountable for the operational activities to ensure an operational excellence culture Manage and optimize overall expenditure to satisfy internal financial targets Create overall process/data/system/people standards and practices and ensure adoption Consolidate technology platforms and create plans for each cutting across markets Define, Track, analyse and monitor business performance metrics in PDM/Quality areas Oversee all system design and changes in system architecture, keep abreast of new trends and best practices in the PDM/Quality platform landscape and how they integrated with SAP Take the initiative in thought leadership, innovation, and creativity Work closely with BizTX business partners, Global TwO markets, external Vendors & Optimus team to align on roadmap, delivery & support Develop close and trusted relationships with Business & Vendor partners. Work to understand their goals, strategic plans and challenges and influence to ensure the Twinings Ovaltine requirements are always top of mind Collaborate to develop annual budgets for projects Act as the key product leader as part of the TwO BizTX leadership team Happy to get ‘their hands dirty’ as needed, dealing with tactical, routine process/data/technology issues as required Act as a role model of Twinings values and Technology Behaviour Partner with TwO markets to create ‘shared budget / resource model’ and get buy in from Executive leadership on roadmap Lead the team with GEARS approach (Grow, Engage, Attract, Retain & Support) As a Potential BizTX partner for other Functions Develop close and trusted relationships with Global Business Function Leadership & team. Work to understand their goals, strategic plans and challenges and how Technology can support them to deliver these. Build a sound understanding of how Global functions operate., Understand trends, challenges, risks and opportunities Identify digitally enabled innovation opportunities that may benefit Global functions, liaising with strategic external partners and industry groups to develop new ideas for consideration. Undertake business analysis and prepare recommendations and business plans as needed. Screening and evaluating new solution opportunities to address internal and external customer needs. Develop and implement successful solution roadmaps, overseeing the end-to-end process of identifying solutions, implementation and launch of solutions and help to maximize the positive impact on the business. Collaborate with Global functions leadership to develop annual budgets for technology projects. Ensure that Global functions have an aligned target architecture and data strategy. Review technology projects to ensure that they meet stated objectives, scope, quality and budget. Understand and raise technology related risks through relevant risk management processes. Ensure governance processes are understood and followed by Operating Units and Enabling Function senior stakeholders. Skills, Knowledge and Expertise Ability to High levels of ambiguity to build strategy & execute the same Ability to Influence Diverse, Global & Cross Functional stakeholders to achieve right outcomes for business Ability to hire, build and groom leaders/ team members to be effective and growing continuously Ability to bring structured approach to problem solving involving cross functional stakeholders, with clear options, choices and decisions Possess absolute commitment to service quality, continuous improvement, and relationship Demonstrate commitment, self-accountability, and effective prioritisation Strong people and leadership skills with hands on approach and management style Exhibit gravitas and credibility to lead and influence at a senior level Ability to motivate and achieve results through utilising available resources at all levels of position Ability to look at the organisation broadly and make decisions that support the business rather than a functional or geographical area Possess commercial awareness of the business and competitive marketplace Ability to manage operational conflicts effectively and in a positive manner Enthusiastic, participative, and adaptable style capable of gaining the commitment and support of others and building strong, productive team relationships Poise and ability to act calmly and competently in high-pressure, high-stress situations Well-developed communication skills including clear style of presentation in oral and written work Effectively manage shifting work priorities, demands and timelines with flexible approach to working hours & location Excellent analytical skills, the ability to manage multiple projects/initiatives under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives Thirst for knowledge, questions, seeks to understand, and continue to learn Build a strong talent pipeline and succession plan for all key Technology and Service roles Preferably good understanding of ITIL methodology Preferably good understanding of Lean/ Six Sigma process methodology Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs flat Coverage. Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Life Term Policy. WFH Asset Reimbursement Access to LinkedIn Learning Access to ABF Networking. connect, collaborate, and grow across the ABF Group. Show more Show less

Application Deadline: 31 August 2025 Department: Social Impact & Sustainability Location: India Description Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The Ethical Sourcing Executive – India, part of the Global Social Impact and Sustainability (SI & S) team, is responsible for understanding conditions in Twinings’ supply chain in India and other Asian regions (mainly tea and herbs). This role involves assessing supply chain processes, monitoring social and environmental risks, and supporting improvement initiatives to promote sustainability and ethical sourcing. This is an exciting opportunity to contribute to Twinings' ESG strategy and Sourced with Care programme (SwC), driving positive and sustainable impacts in the supply chain. The role goes beyond traditional social audits, focusing on assessing conditions in participatory and comprehensive manners, driving improvements, and supporting the implementation of remediation actions and projects to enhance the quality of life in sourcing communities, including gender, living conditions, livelihoods, health, nutrition and good working environment. Key Responsibilities Supply chain monitoring and improvements Engage with producers, farmers and factories and acting as first point of contact in the assigned region(s). Organise and conduct risk assessments in sourcing communities in the regions against the social and environmental criteria defined in the assessment tools (TCNA) by engaging with local communities and relevant stakeholders to identify their needs and priorities in a participatory manner. Conduct regular assessments to ensure compliance with ethical standards to identify and monitor potential risks within the supply chains. Evaluate supplier practices related to workers, agriculture and environmental impact, and ethical sourcing. Prepare concise assessment reports, including scoring and substantiated with evidence to provide clear information to Twinings and Producers. Collect evidence of progress from the sourcing sites on priority areas identified during TCNAs for internal reporting. Work with Twinings Senior Social Impact Manager, other team members and Producer companies to agree improvement plan, next actions and keep the internal stakeholders updated. Follow up on the progress of suppliers’ improvements against the action plan in a timely manner. Provide advice and onsite or online training, as and when required, to support producers and farmers groups in implementing the action plan and improving social and environmental performances. Stay updated on industry trends and best practices in ethical sourcing and sustainability. Projects Develop and implement remediation and need based risk mitigation strategies to address identified issues/risks in coordination with internal and external stakeholders. Support the day-to-day implementation and monitoring of development/remediation projects/investments in the region. Identify training needs on ethical sourcing practices, good agriculture practices, and other relevant topics. Support in developing training materials, ToR and rollout of training programmes for sites/producers directly or in collaboration with expert agencies. Assist global projects or advise on issues across the supply chain (for example on GBVH, health and wellbeing, living conditions and livelihoods, carbon footprint etc.). Stakeholders’ engagement Work with the Senior SI&S Manager to develop networks with key stakeholders inside and outside the industry and engage in constructive dialogue, to progress the SI&S agenda and drive change in the supply chain. Participating, as required, in relevant industry bodies, acting as Twinings representative. Keep up to date on current industry, ESG initiatives and best practices. Work closely with internal teams/business units, suppliers, and external stakeholders to promote responsible sourcing. Communicate the company's responsible/ethical sourcing policies and expectations to suppliers. Communication and reporting / M&E Identify all key potential social and environmental risks and ensure that their magnitude and significance are well understood by internal stakeholders. Prepare and present reports on supply chain assessments, risks, and improvement initiatives. Regularly update supply chain maps, SI & S database and software. Working with partners and producers to track SwC and ESG KPIs in a timely, effective, and accurate manner, and help measure impact of the interventions. Reporting on sites ethical performances to internal stakeholders including Senior SI Manager (s), Global Director of SI & S, Senior leadership, procurement teams. Contribute to good quality content gathering and comms activities (case studies, pictures, videos, articles, etc.) Effectively use of the Twinings ESG database and other tools to track and analyse records of conditions on tea estates and agreed KPIs. Provide additional support to the SI & S team as needed for M & E and reporting activities. Team Support Liaise with Ethical Sourcing Executives in other regions, to learn from each other about conducting TCNA and create a support network. Support with general administrative tasks as well as team systems and processes as assigned time to time. Support employee engagement initiatives, as needed (internal presentation, newsletter articles, employees field visit, etc). Skills, Knowledge and Expertise Minimum of 3 years’ experience in relevant fields, with a strong understanding of global agricultural supply chain dynamics (preferably tea & herbs). Prior experience of working with international suppliers or within supply chain operations is essential. Strong understanding of ethical/responsible sourcing principles, sustainability and ESG practices. Previous experience of conducting community-based participatory research or needs assessments is essential. Passion for engaging with local communities and driving social and environmental change in the agriculture supply chain. Understanding of human rights, good agricultural practices, gender issues and ethical sourcing practices. Strong interpersonal skills and strong communication skills – verbal and written (in English). Ability to establish and manage effective relationships with internal and external industry stakeholders. Ability to travel up to 60% of the time (domestic and international), sometimes with basic facilities. Up to date knowledge and good command of MS Office (word, excel and power point are must) and other ESG reporting and supply chain software. Excellent analytical and problem-solving skills. Enthusiastic individual, ability to work independently, be able to organise own work schedule as well as being a team player. Proficiency in regional languages such as Tamil is an added advantage. Knowledge of other languages—such as Assamese, Nepali, Sadri, Malayalam and Hindi—is preferred (one or more). Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 7 September 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. ROLE PURPOSE The role will play a vital role supporting both continuous improvement and effective solution implementation of S/4 Hana and SAP Analytics Cloud (SAC). This role serves as the bridge between business needs and technology solutions, ensuring SAP tools and processes fuel informed financial decision-making. The areas of focus for this role will be: Financial Accounting & Period End (Capex, Overheads, & Product Costing) Capex Management Process & Pay (Accounts Payable, Invoice Matching, Payment Management, Invoice Approval) Financial Planning – Manufacturing, PPV, Product Costs and Rates Master Data structures supporting the above Key Responsibilities Stabilizing & Driving Adoption of S4 HANA & SAC: Proactively assess and address process inefficiencies in the S4 HANA and SAC Commercial Planning solution to stabilise and improve transactional finance processes and commercial planning functions. Putting in action plans to help drive adoption. Monitor, understand and report on monthly key performance indicators (KPIs) to track adoption progress and ensure the systems are being fully utilized across global business units. Identifying areas for improvement. Provide training, process guidance and communication to drive the adoption of S4 HANA and SAC processes. Work with the Finance Hub to identify inefficiencies to ensure global processes are embedded and support is provided as required. Continuous Improvement of S4 HANA & SAC: Gather feedback from business units to identify opportunities for improvements in both S4 HANA and SAC, focusing on enhancing transactional finance processes and commercial financial planning. Translating these into actionable items for the developers. Liaise with business teams and developers to implement global system enhancements based on feedback from business units and ensuring that solutions developed align with business needs. Communicate, train and support the embedding of system improvements globally. Document detailed business requirements to support continuous improvement. Supports the testing phase by ensuring that solutions meet the documented business requirements through activities like user acceptance testing (UAT) for global developments. Collaborate with the business to ensure new developments is both global in nature and provide benefits (financial or non-financial) to the organisation. Monitoring & Reporting on KPIs: Regularly track and report on KPIs to monitor the effectiveness of finance processes and commercial planning in S4 HANA and SAC. Use performance data to provide actionable insights based on data to drive adoption and identify areas for continuous improvement. Support the creation of dashboards and reporting frameworks within SAC to help business units measure their success with the technology. Support for Business Units Yet to Adopt the Technology: Lead business units through seamless adoption for those that have not yet adopted S4 HANA and SAC by supporting the design and implementation of transactional finance processes and commercial planning within these units. Collaborate with the project team to ensure that the design of processes in S4 HANA and SAC aligns with the global standard and business requirements. Provide training, support and communication to business units adopting the new technology. Ensuring a clear understanding of the benefits it brings to transactional finance and commercial planning Cross-Functional Collaboration: Collaborate with project teams, both internally and externally, to ensure successful implementation and adoption of finance systems and processes. Build strong working relationships with business analysts, solution architects and developers to ensure remove any cross-work stream gaps. Skills, Knowledge and Expertise Minimum of 5 years experience in Finance, experience within manufacturing financial planning, forecasting, and budgeting knowledge would be preferred. Understanding of end-to-end finance processes from transactional through to planning & reporting Operational experience in designing & delivering change / continuous business process improvements. Experience of working with a Shared Service Centre Experience in implementing ERP systems (desirable) Experience working with SAP S4 HANA (required), SAP Analytics Cloud (SAC) (desirable), or other business intelligence/finance reporting tools. Strong organisational skills and pro-active Ability to work in a fast-changing environment & good at dealing with ambiguity. Excellent relationship building skills and proven stakeholder management skills. Strong presentation, facilitation, and communication skills. Ability to lead regular meetings ensuring goals are met and tasks are being completed. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across multiple regions. Demonstrable technical ability both in finance and IT Strong understanding of global finance master data structures (e.g., Chart of Accounts, Cost Centres, Profit Centres). LEADERSHIP MINDSET – OUR NON-NEGOTIABLES We are… Lifelong learners – we learn, always: Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve. Safe, not soft – we lead with courage and care: We foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards. Accountable to our word – we do what we say: Our promises are not just intentions – they’re commitments. We act with integrity, even when no one is watching. Empowered voices – we speak up and listen deeply: Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward. Intentional and structured – We move with purpose: We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power. Agile and decisive – we act fast and smart: We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold. WOW makers – we create magic, together: We push boundaries, dream big, and co-create extraordinary experiences through digital innovation. Better than yesterday – progress is personal: grow every day. I reflect, improve, and raise my bar – because excellence begins with me. Underpinned by… The Exponential Mindset - How we think shapes how we work: We operate with an exponential mindset – bold, curious, and 10X-driven.

Application Deadline: 6 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. ROLE PURPOSE The Product Delivery Lead is responsible for leading product development initiatives on our SAP S/4HANA platform and associated applications, managing end-to-end product lifecycles, and ensuring that all products and tools support business objectives, regulatory requirements, and user needs. This person will collaborate closely with the relevant functional area stakeholders, technology partners, and senior management to develop, improve, and expand products and processes that enhance business efficiency, compliance, and revenue growth. Scope: The role might require travel within South Africa and some travel abroad. Reporting to: Director Enterprise Applications Key Responsibilities Define and communicate a clear product vision, strategy, and roadmap for the applicable functional area that aligns with business goals and delivers value and growth. Oversee the formulation and prioritization of product initiatives, ensuring alignment with business priorities and informed by commercial, financial, and operational analysis, market trends, value realization, and input from stakeholders. Act as the owner of the Global Template for the applicable functional area(s), maintaining the highest standards in the design and delivery of new demand and capabilities. Oversee the functional design and delivery of all Enhancements, Projects, Programmes and Support for the respective domain area. Act as the primary liaison between business functions, technology, operations, and executive teams to ensure alignment on goals, timelines, and resource allocation. Oversee the end-to-end product lifecycle: ideation, design, development, testing, launch, adoption, and support. Ensure that product roadmaps and initiatives are aligned with company budgets and strategies, prioritising high-value outcomes. Establish and monitor key product and business metrics to identify improvement areas and support data-informed decision-making. Lead, mentor, and manage a team of business analysts, functional experts, and other relevant team members. Cultivate a culture of innovation, collaboration, accountability, and continuous improvement. Skills, Knowledge and Expertise End-to-end understanding of business and technical disciplines enabling solution design. Demonstrated ability to deliver end-to-end SAP solutions across disciplines. Familiarity with SAP delivery methodologies. Capable communicator across technical and non-technical audiences, including senior leadership. Adept in managing diverse, global teams within complex and challenging environments. Relationship builder – internal and external. Effective communication, presentation, and stakeholder engagement. Dynamic, resolute, and effective in producing cross-departmental outcomes. SAP S/4HANA certifications in the applicable functional area(s); additional module certifications. Functional Area: Make To Deliver (MTD) & Logistics Execution (LE) SAP S/4HANA LE and Manufacturing modules with solution design and delivery experience. Proficiency in: BRF+, Batch Management, Materials Management, Plant Maintenance, Quality Management, Shipping, Warehouse Management, Detailed Scheduling. SAP integration (e.g. IDOCs/APIs with 3PLs and related SAP modules). Multiple full lifecycle implementations required. Nice to have CPG experience. Behaviours Committed to the company’s vision. Exudes credibility and initiative. Values ongoing development and promotes a mindset geared toward growth. Capable of managing ambiguity and competing priorities. Challenges norms with a forward-thinking mindset. Skilled, motivated, and culturally aware. LEADERSHIP MINDSET – OUR NON-NEGOTIABLES We are… Lifelong learners – we learn, always: Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve. Safe, not soft – we lead with courage and care: We foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards. Accountable to our word – we do what we say: Our promises are not just intentions – they’re commitments. We act with integrity, even when no one is watching. Empowered voices – we speak up and listen deeply: Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward. Intentional and structured – We move with purpose: We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power. Agile and decisive – we act fast and smart: We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold. WOW makers – we create magic, together: We push boundaries, dream big, and co-create extraordinary experiences through digital innovation. Better than yesterday – progress is personal: grow every day. I reflect, improve, and raise my bar – because excellence begins with me. Underpinned by… The Exponential Mindset - How we think shapes how we work: We operate with an exponential mindset – bold, curious, and 10X-driven.

Application Deadline: 6 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. ROLE PURPOSE The Product Delivery Lead is responsible for leading product development initiatives on our SAP S/4HANA platform and associated applications, managing end-to-end product lifecycles, and ensuring that all products and tools support business objectives, regulatory requirements, and user needs. This person will collaborate closely with the relevant functional area stakeholders, technology partners, and senior management to develop, improve, and expand products and processes that enhance business efficiency, compliance, and revenue growth. Scope: The role might require travel within South Africa and some travel abroad. Reporting to: Director Enterprise Applications Key Responsibilities Define and communicate a clear product vision, strategy, and roadmap for the applicable functional area that aligns with business goals and delivers value and growth. Oversee the formulation and prioritization of product initiatives, ensuring alignment with business priorities and informed by commercial, financial, and operational analysis, market trends, value realization, and input from stakeholders. Act as the owner of the Global Template for the applicable functional area(s), maintaining the highest standards in the design and delivery of new demand and capabilities. Oversee the functional design and delivery of all Enhancements, Projects, Programmes and Support for the respective domain area. Act as the primary liaison between business functions, technology, operations, and executive teams to ensure alignment on goals, timelines, and resource allocation. Oversee the end-to-end product lifecycle: ideation, design, development, testing, launch, adoption, and support. Ensure that product roadmaps and initiatives are aligned with company budgets and strategies, prioritising high-value outcomes. Establish and monitor key product and business metrics to identify improvement areas and support data-informed decision-making. Lead, mentor, and manage a team of business analysts, functional experts, and other relevant team members. Cultivate a culture of innovation, collaboration, accountability, and continuous improvement. Skills, Knowledge and Expertise End-to-end understanding of business and technical disciplines enabling solution design. Demonstrated ability to deliver end-to-end SAP solutions across disciplines. Familiarity with SAP delivery methodologies. Capable communicator across technical and non-technical audiences, including senior leadership. Adept in managing diverse, global teams within complex and challenging environments. Relationship builder – internal and external. Effective communication, presentation, and stakeholder engagement. Dynamic, resolute, and effective in producing cross-departmental outcomes. SAP S/4HANA certifications in the applicable functional area(s); additional module certifications. Functional Area: Extended Warehouse Management (EWM) & Transportation Mgmt. (TM) Proficient in SAP S/4HANA EWM and TM. Demonstrated solution design and delivery in: Pick/Pack/Ship, HU Management, Inventory Mgmt., Transportation Planning, Charge Calculations, Order Shipment Integration. Extensive integration experience required. Deep understanding of SAP process and technical integration across modules. Behaviours Committed to the company’s vision. Exudes credibility and initiative. Values ongoing development and promotes a mindset geared toward growth. Capable of managing ambiguity and competing priorities. Challenges norms with a forward-thinking mindset. Skilled, motivated, and culturally aware. LEADERSHIP MINDSET – OUR NON-NEGOTIABLES We are… Lifelong learners – we learn, always: Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve. Safe, not soft – we lead with courage and care: We foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards. Accountable to our word – we do what we say: Our promises are not just intentions – they’re commitments. We act with integrity, even when no one is watching. Empowered voices – we speak up and listen deeply: Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward. Intentional and structured – We move with purpose: We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power. Agile and decisive – we act fast and smart: We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold. WOW makers – we create magic, together: We push boundaries, dream big, and co-create extraordinary experiences through digital innovation. Better than yesterday – progress is personal: grow every day. I reflect, improve, and raise my bar – because excellence begins with me. Underpinned by… The Exponential Mindset - How we think shapes how we work: We operate with an exponential mindset – bold, curious, and 10X-driven.

Application Deadline: 6 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. ROLE PURPOSE The Product Delivery Lead is responsible for leading product development initiatives on our SAP S/4HANA platform and associated applications, managing end-to-end product lifecycles, and ensuring that all products and tools support business objectives, regulatory requirements, and user needs. This person will collaborate closely with the relevant functional area stakeholders, technology partners, and senior management to develop, improve, and expand products and processes that enhance business efficiency, compliance, and revenue growth. Scope: The role might require travel within South Africa and some travel abroad. Reporting to: Director Enterprise Applications Key Responsibilities Define and communicate a clear product vision, strategy, and roadmap for the applicable functional area that aligns with business goals and delivers value and growth. Oversee the formulation and prioritization of product initiatives, ensuring alignment with business priorities and informed by commercial, financial, and operational analysis, market trends, value realization, and input from stakeholders. Act as the owner of the Global Template for the applicable functional area(s), maintaining the highest standards in the design and delivery of new demand and capabilities. Oversee the functional design and delivery of all Enhancements, Projects, Programmes and Support for the respective domain area. Act as the primary liaison between business functions, technology, operations, and executive teams to ensure alignment on goals, timelines, and resource allocation. Oversee the end-to-end product lifecycle: ideation, design, development, testing, launch, adoption, and support. Ensure that product roadmaps and initiatives are aligned with company budgets and strategies, prioritising high-value outcomes. Establish and monitor key product and business metrics to identify improvement areas and support data-informed decision-making. Lead, mentor, and manage a team of business analysts, functional experts, and other relevant team members. Cultivate a culture of innovation, collaboration, accountability, and continuous improvement. Skills, Knowledge and Expertise End-to-end understanding of business and technical disciplines enabling solution design. Demonstrated ability to deliver end-to-end SAP solutions across disciplines. Familiarity with SAP delivery methodologies. Capable communicator across technical and non-technical audiences, including senior leadership. Adept in managing diverse, global teams within complex and challenging environments. Relationship builder – internal and external. Effective communication, presentation, and stakeholder engagement. Dynamic, resolute, and effective in producing cross-departmental outcomes. SAP S/4HANA certifications in the applicable functional area(s); additional module certifications. Functional Area: Source To Pay (STP) & Forecast to Stock (FTS) Deep practical experience in IBP with SAP Ariba and S/4HANA STP being an added advantage. Need to manage STP functional experts. Configuration experience in Demand Planning, S&OP with Procurement, Response & Supply, Control Tower, Spend Analysis, and Business Network. Demonstrated solution design and delivery of end-to-end STP and FTS process landscapes. Multiple full lifecycle implementations in FMCG / CPG required Behaviours Committed to the company’s vision. Exudes credibility and initiative. Values ongoing development and promotes a mindset geared toward growth. Capable of managing ambiguity and competing priorities. Challenges norms with a forward-thinking mindset. Skilled, motivated, and culturally aware. LEADERSHIP MINDSET – OUR NON-NEGOTIABLES We are… Lifelong learners – we learn, always: Curiosity is our superpower. We grow through reflection, feedback, and a hunger to improve. Safe, not soft – we lead with courage and care: We foster psychological safety without lowering the bar. We challenge, support, and hold each other to high standards. Accountable to our word – we do what we say: Our promises are not just intentions – they’re commitments. We act with integrity, even when no one is watching. Empowered voices – we speak up and listen deeply: Everyone has a voice here. We value diverse perspectives and honest conversations that move us forward. Intentional and structured – We move with purpose: We think clearly, plan deliberately, and execute with discipline. Structure gives our ideas power. Agile and decisive – we act fast and smart: We adapt quickly, make clear decisions, and move forward with confidence, knowing progress favours the bold. WOW makers – we create magic, together: We push boundaries, dream big, and co-create extraordinary experiences through digital innovation. Better than yesterday – progress is personal: grow every day. I reflect, improve, and raise my bar – because excellence begins with me. Underpinned by… The Exponential Mindset - How we think shapes how we work: We operate with an exponential mindset – bold, curious, and 10X-driven.

Application Deadline: 30 September 2025 Department: Human Resources Location: India Description Great People Work Here. BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. As a key member of the BizTX Senior Leadership Team, this role plays a pivotal part in bringing BizTX’s vision to life. It does so by fostering an inclusive culture of empowerment, high performance, and digital innovation, placing our people at the heart of everything we do, across all 160 BizTX employees globally. This is a multifaceted leadership role with several core responsibilities: Leading the People & Performance function, including in-country HR partnering, organisational change management, learning, communications, and talent acquisition. These serve as both an enabling function for BizTX and a source of expertise for projects across the technology roadmap. Driving the people change and transformation journey across BizTX, supporting the integration of legacy technology teams (both centrally and within Business Units), alongside the team dedicated to our business transformation programme, Optimus. Shaping and embedding the leadership transformation agenda, helping to define and enable the desired culture across BizTX. Representing BizTX as a subject matter expert for people & performance, acting as a strategic partner on the project team for the digital transformation of HR. Key Responsibilities Leading the People & Performance (P&P) Function Own and drive the P&P strategy by leading the P&P transformation roadmap. Inspire the P&P function ensuring ensure all projects are designed and scoped to deliver WOW across BizTX. Champion operational excellence by embedding measurable KPIs that elevate the employee experience across global BizTX, and end users through technology transformation projects. Act as both a coach and mentor to enable individual and team growth, helping the team to be the best version of themselves with a strong sense of team. Elevate people manager capability through tailored support and coaching, embedding excellence across the full spectrum of people management Lead with robust financial governance the P&P, talent acquisition and learning budgets across BizTX. Driving the people change and transformation journey: Partner with leadership to shape future-ready organisational design, aligning capabilities within an exponentially evolving technology landscape. Build a high-performance talent engine, sourcing the right talent at the right time, creating a brand forward, WOW experience that positions BizTX as a destination employer. Embed our people centric approach ‘Better Humaning for High Performance’ into every layer of leadership and culture, where individuals thrive and deliver magic. Co-create an exponential culture with leadership, that inspires bold thinking, high trust, and exceptional results. Lead the D&I agenda with impact, focus on Women in Leadership and build frameworks that unlock authentic, inclusive leadership across BizTX. Champion the employee experience, design interventions that amplify satisfaction, retention, and alignment with our TwiningsOvo Values Own the reward strategy, ensure competitive, compliant, and compelling remuneration across BizTX, leading annual reviews and reward processes. Be the critical lens and conscience, offering expert HR advice, challenge constructively, and mitigate risk with integrity. Lead change management through a centrally governed, locally delivered model, to ensure flawless ‘go lives’ for Optimus across APAC1 and beyond. Track the progress of change initiatives and make the required adjustments to ensure successful adoption. Shape the learning strategy, leverage AI to deliver intuitive, accessible learning with high adoption and impact. Drive communications excellence, ensuring the strategy delivers WOW through cutting edge tools and technology, that connects BizTX and the wider TwO organisation. Shaping and embedding the leadership transformation agenda: In collaboration with the General Manager, BizTX, build a leadership culture of trust, healthy conflict, accountability, and exceptional results. Strengthen team dynamics using profiling tools to foster psychological safety and connectivity across the Extended Leadership Team Bring the talent agenda to life, collaborating with the SLT to drive diverse succession planning and tangible development actions. Representing BizTX as a subject matter expert for people & performance Lead and deliver the implementation of the new HR information system (HRIS) across BizTX. To be a critical part of the HRIS steering group, ensuring technical capability is sourced and brought on board to stand up the core project team. Act as the subject matter expert for the project team, through representing the BizTX operating model amongst the broader People & Performance/ HR Directors globally. Provide organisational change management expertise to this transformation project to enable successful adoption of all end users. Skills, Knowledge and Expertise Minimum of 10 years experience in a People & Performance/ HR Director with passion and knowledge for changing and developing organisations Experience of delivering results and creating a WOW employee experience Excellent commercial & business awareness Experience of organisational design, change and change management Proven experience of driving talent management and capability development The ideal candidate will be adept at managing multiple priorities under pressure, delivering high-quality outcomes with discipline and focus. Success in this role requires strong partnership skills with senior stakeholders, combined with an approachable leadership style that builds trust and engagement across all levels and cultures. A CIPD or relevant postgraduate qualification in HR or Business Management is preferred. Experience or certification in psychometrics is also advantageous. Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 6 October 2025 Department: Social Impact & Sustainability Location: India Description Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The Ethical Sourcing Executive – Indonesia (India based), part of the Global Social Impact and Sustainability (SI & S) team, is responsible for understanding conditions in Twinings’ supply chain in Indonesia and other Asian regions (mainly tea and herbs). This role involves assessing supply chain processes, monitoring social and environmental risks, and supporting improvement initiatives to promote sustainability and ethical sourcing. This is an exciting opportunity to contribute to Twinings' ESG strategy and Sourced with Care programme (SwC), driving positive and sustainable impacts in the supply chain. The role goes beyond traditional social audits, focusing on assessing conditions in participatory and comprehensive manners, driving improvements, and supporting the implementation of remediation actions and projects to enhance the quality of life in sourcing communities, including gender, living conditions, livelihoods, health, nutrition and good working environment. We're only able to consider Bahasha Indonesia spoken candidates, who have experience within agricultural supply chain. Key Responsibilities Supply chain monitoring and improvements Engage with producers, farmers and factories and acting as first point of contact in the assigned region(s). Organise and conduct risk assessments in sourcing communities in the regions against the social and environmental criteria defined in the assessment tools (TCNA) by engaging with local communities and relevant stakeholders to identify their needs and priorities in a participatory manner. Conduct regular assessments to ensure compliance with ethical standards to identify and monitor potential risks within the supply chains. Evaluate supplier practices related to workers, agriculture and environmental impact, and ethical sourcing. Prepare concise assessment reports, including scoring and substantiated with evidence to provide clear information to Twinings and Producers. Collect evidence of progress from the sourcing sites on priority areas identified during TCNAs for internal reporting. Work with Twinings Senior Social Impact Manager, other team members and Producer companies to agree improvement plan, next actions and keep the internal stakeholders updated. Follow up on the progress of suppliers’ improvements against the action plan in a timely manner. Provide advice and onsite or online training, as and when required, to support producers and farmers groups in implementing the action plan and improving social and environmental performances. Stay updated on industry trends and best practices in ethical sourcing and sustainability. Projects Develop and implement remediation and need based risk mitigation strategies to address identified issues/risks in coordination with internal and external stakeholders. Support the day-to-day implementation and monitoring of development/remediation projects/investments in the region. Identify training needs on ethical sourcing practices, good agriculture practices, and other relevant topics. Support in developing training materials, ToR and rollout of training programmes for sites/producers directly or in collaboration with expert agencies. Assist global projects or advise on issues across the supply chain (for example on GBVH, health and wellbeing, living conditions and livelihoods, carbon footprint etc.). Stakeholders’ engagement Work with the Senior SI&S Manager to develop networks with key stakeholders inside and outside the industry and engage in constructive dialogue, to progress the SI&S agenda and drive change in the supply chain. Participating, as required, in relevant industry bodies, acting as Twinings representative. Keep up to date on current industry, ESG initiatives and best practices. Work closely with internal teams/business units, suppliers, and external stakeholders to promote responsible sourcing. Communicate the company's responsible/ethical sourcing policies and expectations to suppliers. Communication and reporting / M&E Identify all key potential social and environmental risks and ensure that their magnitude and significance are well understood by internal stakeholders. Prepare and present reports on supply chain assessments, risks, and improvement initiatives. Regularly update supply chain maps, SI & S database and software. Working with partners and producers to track SwC and ESG KPIs in a timely, effective, and accurate manner, and help measure impact of the interventions. Reporting on sites ethical performances to internal stakeholders including Senior SI Manager (s), Global Director of SI & S, Senior leadership, procurement teams. Contribute to good quality content gathering and comms activities (case studies, pictures, videos, articles, etc.) Effectively use of the Twinings ESG database and other tools to track and analyse records of conditions on tea estates and agreed KPIs. Provide additional support to the SI & S team as needed for M & E and reporting activities. Team Support Liaise with Ethical Sourcing Executives in other regions, to learn from each other about conducting TCNA and create a support network. Support with general administrative tasks as well as team systems and processes as assigned time to time. Support employee engagement initiatives, as needed (internal presentation, newsletter articles, employees field visit, etc). Skills, Knowledge and Expertise Minimum of 3 years’ experience in relevant fields, with a strong understanding of global agricultural supply chain dynamics (preferably tea & herbs). Prior experience of working with international suppliers or within supply chain operations is essential. Strong understanding of ethical/responsible sourcing principles, sustainability and ESG practices. Previous experience of conducting community-based participatory research or needs assessments is essential. Passion for engaging with local communities and driving social and environmental change in the agriculture supply chain. Understanding of human rights, good agricultural practices, gender issues and ethical sourcing practices. Strong interpersonal skills and strong communication skills – verbal and written (in English). Ability to establish and manage effective relationships with internal and external industry stakeholders. Ability to travel up to 60% of the time (domestic and international), sometimes with basic facilities. Up to date knowledge and good command of MS Office (word, excel and power point are must) and other ESG reporting and supply chain software. Excellent analytical and problem-solving skills. Enthusiastic individual, ability to work independently, be able to organise own work schedule as well as being a team player. Proficiency in regional languages such as Tamil is an added advantage. Knowledge of other languages—such as Assamese, Nepali, Sadri, Malayalam and Hindi—is preferred (one or more). Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group. We're only able to consider Bahasha Indonesia spoken candidates, who have experience within agricultural supply chain.

Application Deadline: 26 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. The Data Engineer performs a vital role in building reliable, repeatable data pipelines and aids in modelling data correctly for building end user dashboards/reports. Acting as an expert in end-to-end data movement and modelling, they use their experience of building expandable, repeatable and forward-looking technical artifacts to propose & implement Data solutions. Key Responsibilities The Data Engineer will be responsible for the delivery of Data Collection and Transformation workstream within both larger, strategic projects as well as smaller, tactical initiatives. Inputs into the Data Modelling workstream, building towards the Information Model as per the overall Data Strategy. Create and own the Source to Target document and the ETL technical definition document. Be responsible and work with the team to ensure uptime of systems and compliance is adhered to. This can include helping with upgrades, infrastructure tuning, research and MVP on unknown technologies. Work closely with the Data Architect, Data Visualization engineer and the D&A Product Owner to maintain Source to Target mappings, ETL technical definition documents and Report Technical Definition document. Assist D&A Product Owner in Requirements phase to ensure proposed solutions/outputs are aligned to overall Data Strategy. Drive ideation and prove solutions & technologies with well thought out Proof of Concepts with clear objectives and timelines. Conversant with Agile methodologies like Sprints and Scrums. Provide training for internal resources on concepts around data storage, modelling and data access. Provide BAU (Business as usual) support, to analysis and fix issues as they arise and are resolved in a timely manner, which could result in working non-core hours when required. Skills, Knowledge and Expertise Expertise (5+ years) with an Enterprise level ETL tools like Talend, Informatica, Azure Cloud Factory, Matillion etc. Expertise working with Analytics databases like Snowflake, MS Synapse, Databricks etc. Data Modelling experience. Must understand how to structure a data warehouse, modelling techniques and performance optimizations. Database skills, including SQL Scripting, Stored Procedures, Java Based Procedures etc. PowerBI/Power Query skills, including the ability to create Semantic models/Dataset. Experience working in a cloud based environment, MS Azure. Understanding of Data Lakes, including partitioning, bucketing and salting of data in Data Lakes. Understanding of various data lake storage formats, including Parquet, ORC, Avro etc. Intermediate understanding of Big Data technologies like Spark, Databricks etc., including Data Lake and Data Warehousing methodologies. Intermediate skills with a programming language, preferably Python. Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 20 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. Note: This is a 12-month fixed-term contract role, with the possibility of logical extension. Key Responsibilities Financial Management, Planning & Reporting Monitor, control, and report overhead costs for three IT cost centres to Business Transformation & Technology, particularly the GM, Director of Technology, and IT team. Complete new SAP S4H/SAC infrastructure and processes to accommodate a restructured BiZTX reporting architecture for new functional owners Responsibility for preparing project quarterly forecasts and annual budgets and for senior stakeholders. ​ Partner with the cost owners and provide financial insight into their costs and opportunities, leveraging efficiencies across the global structure​. Responsibility for reviewing postings, invoices and POs and calculating accruals. ​ Production of monthly dashboards together with variance explanations. ​ Consideration and monitoring of the impact of the projects and global opex costs on the Groups current transfer pricing model for service charges and appropriate enhancement in conjunction with the ABF International tax department. ​ Support and assist ABF tax department with project costs, providing calculations and explanation of treatment and allocations​ Support senior stakeholders in setting targets to manage the cost of their teams, provide recommendations against the budget and financial viability for the year to go. Support senior stakeholders in deciding and defining Annual Centre of Excellence, providing support to enable stability during the transition from project to BAU​ Partner with local markets to ensure that the appropriate accounting treatment is carried out for projects and local BiZTX resources​, by ensuring accurate allocation across projects/opex Recharge associated project costs to the relevant business units in accordance with the transfer pricing model​. HQ Overheads: Budgeting, Forecasting & Actual Reporting Manage budgeting and forecasting for HQ overheads; liaise regularly with Group FC and FP&A to align global OPEX/CAPEX. Preparation of numbers and deck for Finance annual budget review and supporting Senior Managers in delivering. ​ Consolidate departmental overheads and produce variance analysis for senior management; prepare finance review decks as part of Quarterly Budget Reviews. Reconcile forecasts and actuals within PAL (overhead cube/P&L); coordinate with HQ operations to gather capital creditor, accruals, and prepayment schedules. Explanation of all key variances forecast to forecast and actual vs budgets and forecasts. ​ Liaise with HQ operations management to provide capital creditor, accruals and prepayment schedules periodically. Approvals in vendor on-boarding process to ensure SOD compliance Finance Partnering & Engagement Act as a strategic finance partner to cost owners, delivering insight, cost-efficiency analysis, and recommendations aligned with budgets. Support senior stakeholders in setting team objectives, budgeting, and ensuring continuity in reporting as the project transitions to BAU. Partner with local markets to ensure correct accounting treatment of BiZTX projects/OPEX and accurate cost allocations. Lead and mentor the Finance Assistant—ensuring smooth daily operations and structured professional development. Financial Insight & Automation Drive automation in SAP S4H and SAC reporting, integrating both SAP and non‑SAP entities for real-time insight. Embed policies (spend, POs, accruals) into automated systems to streamline governance and oversight. Automate transfer pricing recharge processes, ensuring alignment with policy compliance and audit requirements. Ensure all system-generated reporting supports audit readiness, providing rationale and documentation for audit and tax teams. Skills, Knowledge and Expertise Qualified ACCA/ACA/CIMA, minimum of 5 years’ PQE experience in Finance, experience within commercial financial planning, forecasting, and budgeting knowledge would be preferred. Interest and curiosity working in Technology, leveraging automation and driving value from SAP infrastructure. Experience of working of extensive CAPEX and OPEX programs, planning, financial treatment, and accounting standards (IFRS), specifically for intangible assets Development and delivery of business cases working together with BiZTX, TwO BU’s and Group HQ functions Understanding of end-to-end finance processes from transactional through to planning & reporting Operational experience in designing & delivering change / continuous business process improvements. Experience of working with a Shared Service Centre Experience in implementing ERP systems (desirable) Experience working with SAP S4 HANA (required), SAP Analytics Cloud (SAC) (desirable), or other business intelligence/finance reporting tools. Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 20 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. The purpose of this role is to act as the primary conduit between User Services and Businesses. Service Manager will work closely with the Head of User Services and Business IT teams to ensure the Quality of Operational Services being delivered by Business Users. Key Responsibilities As a Service Manager, you will be accountable for all Services delivered to our ABF Businesses. You will provide leadership and management of the virtual team, ensuring Services, are aligned and focussed on the right business outcomes, under a BTS Strategy plan. Focus on adding value through the development of services in addition to existing services through regular analysis of customer satisfaction and performance data. Be the voice of the Businesses within the BTS Division and represent BTS within ABF Businesses. Own the relationship between User Services and ABF Businesses globally - becoming the main point of contact for the business teams for general BTS operational queries Establish and maintain a strong, collaborative relationship with the Business IT teams that supports the delivery of BTS Services. Measure and monitor service performance, including SLA measures. Monitor all key performance indicators, including customer satisfaction and perceptions of service, and take action to prevent and address under-performance in addition to owning and delivering on any Service Improvement Plans. Develop internal networks with, and be an effective virtual team-member of, key internal departments. Engage with the BTS Product managers to fully grasp the current service model and future capabilities that can support the ABF Business goals. Be able articulate these within the Business IT teams to build engagement and support Collaborate and coordinate with Business Partners when working on topics that impact multiple BUs Deputise for Head of User Services as needed Provide Operational Support / Holiday Cover for other Service Managers. Participate in the Duty Manager On Call rota. Contribute to and develop Service Management Strategy and Roadmap. Skills, Knowledge and Expertise Experience of working in a Service Management environment either with global house IT Teams or as part of a Managed Service Provider. Knowledge of working with ITSM toolset to support customer experience initiatives. Energy, drive and commitment to deliver Experience of looking after a multidimensional IT / Business agenda of various day-to-day IT matters Effective leadership skills, able to inspire, motivate and coach people and delegate effectively Significant experience of defining, executing and delivering operational transformational service strategies, resulting in operational excellence and best in class services Used to acting on own initiative and assuming responsibility for projects or issues Able to manage concurrent initiatives and conflicting demands Effective collaborator with ability to collaboratively deliver results Effective communication and presentation skills in a variety of formats to different stakeholder seniority levels and audience types Experience of preparing and presenting business cases Demonstrated capability in leading cross-functional teams without formal authority Some technical knowledge of Servicenow, Automation, Microsoft Platforms (Aure, Power Platform etc), Server, Storage, Backup, Virtualisation and Cloud technologies Experience of working in a global multi geographical and multi-cultural user base. Experience in presenting to and developing relationships with Senior Business Stakeholders. Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Department: Social Impact & Sustainability Location: India Description Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The Ethical Sourcing Executive – Indonesia (India based), part of the Global Social Impact and Sustainability (SI & S) team, is responsible for understanding conditions in Twinings’ supply chain in Indonesia and other Asian regions (mainly tea and herbs). This role involves assessing supply chain processes, monitoring social and environmental risks, and supporting improvement initiatives to promote sustainability and ethical sourcing. This is an exciting opportunity to contribute to Twinings' ESG strategy and Sourced with Care programme (SwC), driving positive and sustainable impacts in the supply chain. The role goes beyond traditional social audits, focusing on assessing conditions in participatory and comprehensive manners, driving improvements, and supporting the implementation of remediation actions and projects to enhance the quality of life in sourcing communities, including gender, living conditions, livelihoods, health, nutrition and good working environment. We're only able to consider Bahasha Indonesia spoken candidates, who have experience within agricultural supply chain. Key Responsibilities Supply chain monitoring and improvements Engage with producers, farmers and factories and acting as first point of contact in the assigned region(s). Organise and conduct risk assessments in sourcing communities in the regions against the social and environmental criteria defined in the assessment tools (TCNA) by engaging with local communities and relevant stakeholders to identify their needs and priorities in a participatory manner. Conduct regular assessments to ensure compliance with ethical standards to identify and monitor potential risks within the supply chains. Evaluate supplier practices related to workers, agriculture and environmental impact, and ethical sourcing. Prepare concise assessment reports, including scoring and substantiated with evidence to provide clear information to Twinings and Producers. Collect evidence of progress from the sourcing sites on priority areas identified during TCNAs for internal reporting. Work with Twinings Senior Social Impact Manager, other team members and Producer companies to agree improvement plan, next actions and keep the internal stakeholders updated. Follow up on the progress of suppliers’ improvements against the action plan in a timely manner. Provide advice and onsite or online training, as and when required, to support producers and farmers groups in implementing the action plan and improving social and environmental performances. Stay updated on industry trends and best practices in ethical sourcing and sustainability. Projects Develop and implement remediation and need based risk mitigation strategies to address identified issues/risks in coordination with internal and external stakeholders. Support the day-to-day implementation and monitoring of development/remediation projects/investments in the region. Identify training needs on ethical sourcing practices, good agriculture practices, and other relevant topics. Support in developing training materials, ToR and rollout of training programmes for sites/producers directly or in collaboration with expert agencies. Assist global projects or advise on issues across the supply chain (for example on GBVH, health and wellbeing, living conditions and livelihoods, carbon footprint etc.). Stakeholders’ engagement Work with the Senior SI&S Manager to develop networks with key stakeholders inside and outside the industry and engage in constructive dialogue, to progress the SI&S agenda and drive change in the supply chain. Participating, as required, in relevant industry bodies, acting as Twinings representative. Keep up to date on current industry, ESG initiatives and best practices. Work closely with internal teams/business units, suppliers, and external stakeholders to promote responsible sourcing. Communicate the company's responsible/ethical sourcing policies and expectations to suppliers. Communication and reporting / M&E Identify all key potential social and environmental risks and ensure that their magnitude and significance are well understood by internal stakeholders. Prepare and present reports on supply chain assessments, risks, and improvement initiatives. Regularly update supply chain maps, SI & S database and software. Working with partners and producers to track SwC and ESG KPIs in a timely, effective, and accurate manner, and help measure impact of the interventions. Reporting on sites ethical performances to internal stakeholders including Senior SI Manager (s), Global Director of SI & S, Senior leadership, procurement teams. Contribute to good quality content gathering and comms activities (case studies, pictures, videos, articles, etc.) Effectively use of the Twinings ESG database and other tools to track and analyse records of conditions on tea estates and agreed KPIs. Provide additional support to the SI & S team as needed for M & E and reporting activities. Team Support Liaise with Ethical Sourcing Executives in other regions, to learn from each other about conducting TCNA and create a support network. Support with general administrative tasks as well as team systems and processes as assigned time to time. Support employee engagement initiatives, as needed (internal presentation, newsletter articles, employees field visit, etc). Skills, Knowledge and Expertise Minimum of 3 years’ experience in relevant fields, with a strong understanding of global agricultural supply chain dynamics (preferably tea & herbs). Prior experience of working with international suppliers or within supply chain operations is essential. Strong understanding of ethical/responsible sourcing principles, sustainability and ESG practices. Previous experience of conducting community-based participatory research or needs assessments is essential. Passion for engaging with local communities and driving social and environmental change in the agriculture supply chain. Understanding of human rights, good agricultural practices, gender issues and ethical sourcing practices. Strong interpersonal skills and strong communication skills – verbal and written (in English). Ability to establish and manage effective relationships with internal and external industry stakeholders. Ability to travel up to 60% of the time (domestic and international), sometimes with basic facilities. Up to date knowledge and good command of MS Office (word, excel and power point are must) and other ESG reporting and supply chain software. Excellent analytical and problem-solving skills. Enthusiastic individual, ability to work independently, be able to organise own work schedule as well as being a team player. Proficiency in regional languages such as Tamil is an added advantage. Knowledge of other languages—such as Assamese, Nepali, Sadri, Malayalam and Hindi—is preferred (one or more). Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group. We're only able to consider Bahasha Indonesia spoken candidates, who have experience within agricultural supply chain.

Application Deadline: 20 October 2025 Department: Tea Supply Chain Location: India Description Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. We are seeking a skilled Automation Engineer responsible for maintaining and improving technological installations and infrastructure across automation, electronics, electrical engineering, and IT domains. Key Responsibilities Perform troubleshooting, preventive, and corrective maintenance for automation and electrical systems Implement and document diagnostic and modification work as per maintenance schedules Maintain and update system documentation and PLC program archives. Execute program changes in PLC controllers and maintain production applications. Support continuous improvement by implementing technical solutions and modifications. Collaborate with operators, engineers, and IT teams to resolve production and technical issues. Provide technical training to operators on automation systems. Coordinate with external service providers and equipment suppliers. Skills, Knowledge and Expertise 3 to 5 years of experience in maintenance or technical projects in automation and control, preferably within the FMCG industry. B.Tech / B.E. in Electronics, Electrical, or Automation Engineering (or equivalent). Strong technical knowledge in automation, control systems, electrical engineering, and electronics. Experience with PLC programming and maintenance software. Good understanding of IT systems relevant to automation. Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 20 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to WOW our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it. Note: This is a 12-month fixed-term contract role, with the possibility of logical extension. Key Responsibilities Financial Management, Planning & Reporting Monitor, control, and report overhead costs for three IT cost centres to Business Transformation & Technology, particularly the GM, Director of Technology, and IT team. Complete new SAP S4H/SAC infrastructure and processes to accommodate a restructured BiZTX reporting architecture for new functional owners Responsibility for preparing project quarterly forecasts and annual budgets and for senior stakeholders. ? Partner with the cost owners and provide financial insight into their costs and opportunities, leveraging efficiencies across the global structure?. Responsibility for reviewing postings, invoices and POs and calculating accruals. ? Production of monthly dashboards together with variance explanations. ? Consideration and monitoring of the impact of the projects and global opex costs on the Groups current transfer pricing model for service charges and appropriate enhancement in conjunction with the ABF International tax department. ? Support and assist ABF tax department with project costs, providing calculations and explanation of treatment and allocations? Support senior stakeholders in setting targets to manage the cost of their teams, provide recommendations against the budget and financial viability for the year to go. Support senior stakeholders in deciding and defining Annual Centre of Excellence, providing support to enable stability during the transition from project to BAU? Partner with local markets to ensure that the appropriate accounting treatment is carried out for projects and local BiZTX resources?, by ensuring accurate allocation across projects/opex Recharge associated project costs to the relevant business units in accordance with the transfer pricing model?. HQ Overheads: Budgeting, Forecasting & Actual Reporting Manage budgeting and forecasting for HQ overheads; liaise regularly with Group FC and FP&A to align global OPEX/CAPEX. Preparation of numbers and deck for Finance annual budget review and supporting Senior Managers in delivering. ? Consolidate departmental overheads and produce variance analysis for senior management; prepare finance review decks as part of Quarterly Budget Reviews. Reconcile forecasts and actuals within PAL (overhead cube/P&L); coordinate with HQ operations to gather capital creditor, accruals, and prepayment schedules. Explanation of all key variances forecast to forecast and actual vs budgets and forecasts. ? Liaise with HQ operations management to provide capital creditor, accruals and prepayment schedules periodically. Approvals in vendor on-boarding process to ensure SOD compliance Finance Partnering & Engagement Act as a strategic finance partner to cost owners, delivering insight, cost-efficiency analysis, and recommendations aligned with budgets. Support senior stakeholders in setting team objectives, budgeting, and ensuring continuity in reporting as the project transitions to BAU. Partner with local markets to ensure correct accounting treatment of BiZTX projects/OPEX and accurate cost allocations. Lead and mentor the Finance Assistantensuring smooth daily operations and structured professional development. Financial Insight & Automation Drive automation in SAP S4H and SAC reporting, integrating both SAP and non?SAP entities for real-time insight. Embed policies (spend, POs, accruals) into automated systems to streamline governance and oversight. Automate transfer pricing recharge processes, ensuring alignment with policy compliance and audit requirements. Ensure all system-generated reporting supports audit readiness, providing rationale and documentation for audit and tax teams. Skills, Knowledge and Expertise Qualified ACCA/ACA/CIMA, minimum of 5 years PQE experience in Finance, experience within commercial financial planning, forecasting, and budgeting knowledge would be preferred. Interest and curiosity working in Technology, leveraging automation and driving value from SAP infrastructure. Experience of working of extensive CAPEX and OPEX programs, planning, financial treatment, and accounting standards (IFRS), specifically for intangible assets Development and delivery of business cases working together with BiZTX, TwO BU's and Group HQ functions Understanding of end-to-end finance processes from transactional through to planning & reporting Operational experience in designing & delivering change / continuous business process improvements. Experience of working with a Shared Service Centre Experience in implementing ERP systems (desirable) Experience working with SAP S4 HANA (required), SAP Analytics Cloud (SAC) (desirable), or other business intelligence/finance reporting tools. Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.?

Application Deadline: 31 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. The purpose of this role is to act as the primary conduit between User Services and Businesses. Service Manager will work closely with the Head of User Services and Business IT teams to ensure the Quality of Operational Services being delivered by Business Users. Key Responsibilities As a Service Manager, you will be accountable for all Services delivered to our ABF Businesses. You will provide leadership and management of the virtual team, ensuring Services, are aligned and focussed on the right business outcomes, under a BTS Strategy plan. Focus on adding value through the development of services in addition to existing services through regular analysis of customer satisfaction and performance data. Be the voice of the Businesses within the BTS Division and represent BTS within ABF Businesses. Own the relationship between User Services and ABF Businesses globally - becoming the main point of contact for the business teams for general BTS operational queries Establish and maintain a strong, collaborative relationship with the Business IT teams that supports the delivery of BTS Services. Measure and monitor service performance, including SLA measures. Monitor all key performance indicators, including customer satisfaction and perceptions of service, and take action to prevent and address under-performance in addition to owning and delivering on any Service Improvement Plans. Develop internal networks with, and be an effective virtual team-member of, key internal departments. Engage with the BTS Product managers to fully grasp the current service model and future capabilities that can support the ABF Business goals. Be able articulate these within the Business IT teams to build engagement and support Collaborate and coordinate with Business Partners when working on topics that impact multiple BUs Deputise for Head of User Services as needed Provide Operational Support / Holiday Cover for other Service Managers. Participate in the Duty Manager On Call rota. Contribute to and develop Service Management Strategy and Roadmap. Skills, Knowledge and Expertise Experience of working in a Service Management environment either with global house IT Teams or as part of a Managed Service Provider. Knowledge of working with ITSM toolset to support customer experience initiatives. Energy, drive and commitment to deliver Experience of looking after a multidimensional IT / Business agenda of various day-to-day IT matters Effective leadership skills, able to inspire, motivate and coach people and delegate effectively Significant experience of defining, executing and delivering operational transformational service strategies, resulting in operational excellence and best in class services Used to acting on own initiative and assuming responsibility for projects or issues Able to manage concurrent initiatives and conflicting demands Effective collaborator with ability to collaboratively deliver results Effective communication and presentation skills in a variety of formats to different stakeholder seniority levels and audience types Experience of preparing and presenting business cases Demonstrated capability in leading cross-functional teams without formal authority Some technical knowledge of Servicenow, Automation, Microsoft Platforms (Aure, Power Platform etc), Server, Storage, Backup, Virtualisation and Cloud technologies Experience of working in a global multi geographical and multi-cultural user base. Experience in presenting to and developing relationships with Senior Business Stakeholders. Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 31 October 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It's an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we're on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We're not here to simply provide IT services. We're technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to WOW our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what's next. The future at Twinings Ovaltine is full of possibility and we'd love you to be a part of it. The purpose of this role is to act as the primary conduit between User Services and Businesses. Service Manager will work closely with the Head of User Services and Business IT teams to ensure the Quality of Operational Services being delivered by Business Users. Key Responsibilities As a Service Manager, you will be accountable for all Services delivered to our ABF Businesses. You will provide leadership and management of the virtual team, ensuring Services, are aligned and focussed on the right business outcomes, under a BTS Strategy plan. Focus on adding value through the development of services in addition to existing services through regular analysis of customer satisfaction and performance data. Be the voice of the Businesses within the BTS Division and represent BTS within ABF Businesses. Own the relationship between User Services and ABF Businesses globally - becoming the main point of contact for the business teams for general BTS operational queries Establish and maintain a strong, collaborative relationship with the Business IT teams that supports the delivery of BTS Services. Measure and monitor service performance, including SLA measures. Monitor all key performance indicators, including customer satisfaction and perceptions of service, and take action to prevent and address under-performance in addition to owning and delivering on any Service Improvement Plans. Develop internal networks with, and be an effective virtual team-member of, key internal departments. Engage with the BTS Product managers to fully grasp the current service model and future capabilities that can support the ABF Business goals. Be able articulate these within the Business IT teams to build engagement and support Collaborate and coordinate with Business Partners when working on topics that impact multiple BUs Deputise for Head of User Services as needed Provide Operational Support / Holiday Cover for other Service Managers. Participate in the Duty Manager On Call rota. Contribute to and develop Service Management Strategy and Roadmap. Skills, Knowledge and Expertise Experience of working in a Service Management environment either with global house IT Teams or as part of a Managed Service Provider. Knowledge of working with ITSM toolset to support customer experience initiatives. Energy, drive and commitment to deliver Experience of looking after a multidimensional IT / Business agenda of various day-to-day IT matters Effective leadership skills, able to inspire, motivate and coach people and delegate effectively Significant experience of defining, executing and delivering operational transformational service strategies, resulting in operational excellence and best in class services Used to acting on own initiative and assuming responsibility for projects or issues Able to manage concurrent initiatives and conflicting demands Effective collaborator with ability to collaboratively deliver results Effective communication and presentation skills in a variety of formats to different stakeholder seniority levels and audience types Experience of preparing and presenting business cases Demonstrated capability in leading cross-functional teams without formal authority Some technical knowledge of Servicenow, Automation, Microsoft Platforms (Aure, Power Platform etc), Server, Storage, Backup, Virtualisation and Cloud technologies Experience of working in a global multi geographical and multi-cultural user base. Experience in presenting to and developing relationships with Senior Business Stakeholders. Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 15 November 2025 Department: BizTX Location: India Description Great People Work Here BizTX: Co-Creating WOW Through Digital Innovation It’s an exciting time to be part of BizTX at Twinings Ovaltine. At the heart of this iconic brand, we’re on a mission to drive exponential growth and productivity through cutting-edge technology to transform the business globally. We’re not here to simply provide IT services. We’re technology leaders and strategic partners, co-creating innovative solutions that help the business run, grow, and transform. Everything we do is guided by our commitment to ‘WOW’ our consumers, customers and colleagues. WOW experiences, WOW solutions, and WOW impact. Our people think differently. We have an exponential mindset that helps us push boundaries and shape what’s next. The future at Twinings Ovaltine is full of possibility and we’d love you to be a part of it. To provide essential, hands-on support for our India operations—ensuring our teams, leaders, and local initiatives run smoothly and efficiently. This role is designed for someone who wants to make a real impact, shape how the role evolves and drive innovative ways to support. Key Responsibilities Local Operations & Office Support Coordinate onboarding kits, office supplies, IT setup, and health & safety representation. Organise local events, team get-togethers, and wellbeing initiatives. Manage vendor onboarding, local payments, and credit card/expense processes. Onboarding & Community Building Welcome new joiners, manage induction activities, and help build a positive, inclusive workplace culture. Support contractor onboarding/offboarding and group mailbox management. Light-Touch Leadership Team Support Assist with diary coordination, travel bookings, and expense claims for senior leaders as needed. Maintain action logs for key meetings and help drive follow-up. Communication & Collaboration Share information with local and global teams, support internal communications, and help coordinate cross-team projects. Continuous Improvement Identify opportunities to streamline processes, improve efficiency, and contribute to a culture of innovation. Skills, Knowledge and Expertise 3-4 years previous experience in operations, coordination, office management, or a similar support role. Exposure to project management, event planning, or process improvement is a plus. Resourceful and innovative: Always looking for new ways to get the job done, embracing technology and AI to drive efficiency, and taking ownership to deliver results. Strong organisational and communication skills. Ability to manage multiple priorities and adapt to changing needs. Proficiency in MS Office, expense systems, and calendar tools. Local knowledge and networking capability. Fluent English Benefits Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy, Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower. Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.

Application Deadline: 5 November 2025 Department: Human Resources Location: India Description Great People Work Here. Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The HR Executive and Admin will play a key role in supporting the full spectrum of HR Operations, administration and compliance activities. The role ensures effective HR administration, statutory compliance, employee database management, stakeholder coordination contributing towards fostering a positive and inclusive organizational culture. Key Responsibilities HR Administration Maintain and update employee records, personal files and HR databases. Prepare employment letters (Offers, appointment, confirmation, transfers etc) Manage employee onboarding and induction Monthly Submission of medical insurance ( GMC / GPA / GTL / OPD) data to the vendor and coordination in getting the claim settlement done Handle HR documentation and ensure confidentiality of information. Preparation of VISA letters for stakeholders Coordination with Background verification agency for conducting the background checks of the new entrants. HRIS / Database Management Maintain HR Systems and ensure data accuracy. Generate the HR reports as and when required for management review (headcount / attrition / leave etc) Streamline HR records to improve the accessibility and efficiency. Compliance Management Liaise with Pay Square and external agency for resolving queries related to Statutory filings (Provident fund transfer, KYC updating, UAN of new entrants in PF etc). Maintain up-to-date records and registers as per statutory norms. Supporting in internal and external audits related to HR and administrative functions. Stakeholder Management Coordination with cross-functional teams for smooth execution of HR and admin processes. Addressing the general queries related to leave, payslips generation, medical insurance and other areas falling under the purview of human resources and raising tickets / escalating to HR Manager as and when required. Organizational Culture & Employee Engagement Lead employee celebration and event to build team engagement and recognition to strengthen company culture and values. Support planning and execution of employee welfare, recognition and team building activities. Assist in ad-hoc projects as directed by the HR Manager of Kolkata Supply Centre in line with Company Objectives. Support in implementation of complex well- being projects like Employee Assistance Programs, Engage Survey etc. Support in organizing the annual family day and any other welfare-well being agenda for employees of Twinings India. Any other duties as and when required within the scope of the job. Skills, Knowledge and Expertise 4-5 years’ experience in HR operations Familiarity with statutory compliance and Indian labour laws Previous experience of working with an international business will be an added advantage Good interpersonal skills Good communication and organisation skills Attention to detail Ability to multi-task and work to deadlines Proficient in excel / power point Culturally sensitive Collaborative mindset and positive attitude Benefits Monthly phone bill maximum reimbursement limit is Rs.3000. Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000. Medical Insurance 5 lakhs Flat Coverage. PF and Gratuity. Long Service Policy. Life Term Policy Access to LinkedIn Learning Access to ABF Networking, connect, collaborate, and grow across the ABF Group.