Trust Box Global

1 Job openings at Trust Box Global
Team Leader - Operations ahmedabad,gujarat 1 - 5 years INR Not disclosed On-site Full Time

As a Team Leader at our company located in Ashram Road, Ahmedabad, your role will involve leading a team of 20 agents in the BPO/KPO industry with at least 1 year of experience. Your responsibilities will include: - Handling a team size of 20 agents efficiently - Demonstrating knowledge about AHT (Average Handling Time), Shrinkage, and attrition Qualifications required for this role: - Prior experience in BPO/KPO industry - Familiarity with AHT, Shrinkage, and attrition metrics The company offers the following benefits: - Cell phone reimbursement - Health insurance - Life insurance - Paid sick time - Paid time off - Provident Fund The work schedule for this position includes day shift and morning shift. The work location is in person at our office in Ashram Road, Ahmedabad. For further inquiries or to apply for this position, please contact the employer at +91 9081250100.,