Truecom Network Pvt Ltd

3 Job openings at Truecom Network Pvt Ltd
Customer Support Executive (CSE) noida, uttar pradesh 5 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive Job Type: Full-time Job Location: Sec-7, Noida Job Summary: We are seeking a dedicated and customer-focused professional to join our team as a Customer Support Executive. The role involves handling client queries, resolving issues efficiently, and ensuring a high level of customer satisfaction. The ideal candidate will possess strong communication skills, a problem-solving mindset, and the ability to coordinate across teams while maintaining professionalism at all times. Key Responsibilities: o Handle customer queries and complaints via phone, email, chat, and social media. o Provide accurate and timely information regarding company products and services. o Ensure quick and effective resolution of customer issues, coordinating with internal teams where required. o Follow up with customers to confirm resolution and satisfaction. o Escalate complex or unresolved issues to the appropriate team/management. o Maintain accurate records of customer interactions, feedback, and resolutions. o Share insights and feedback with management to improve customer experience. o Maintain a professional and positive attitude in all customer and team interactions. o Adhere to company policies, processes, and service standards. o Perform additional tasks as assigned by management. o Knowledge of IT products will be an added advantage. Requirements: o Bachelor’s degree in any field. o 2–5 years of experience in customer service or client servicing roles (preferred). o Strong verbal and written communication skills. o Ability to multitask, prioritize, and manage time effectively. o Ability to handle difficult customers with patience and professionalism. o Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with customer service/CRM tools. o Flexibility to work in shifts, including weekends and holidays, if required Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Customer Support Executive (CSE) noida 2 - 5 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Job Title: Customer Support Executive Job Type: Full-time Job Location: Sec-7, Noida Job Summary: We are seeking a dedicated and customer-focused professional to join our team as a Customer Support Executive. The role involves handling client queries, resolving issues efficiently, and ensuring a high level of customer satisfaction. The ideal candidate will possess strong communication skills, a problem-solving mindset, and the ability to coordinate across teams while maintaining professionalism at all times. Key Responsibilities: o Handle customer queries and complaints via phone, email, chat, and social media. o Provide accurate and timely information regarding company products and services. o Ensure quick and effective resolution of customer issues, coordinating with internal teams where required. o Follow up with customers to confirm resolution and satisfaction. o Escalate complex or unresolved issues to the appropriate team/management. o Maintain accurate records of customer interactions, feedback, and resolutions. o Share insights and feedback with management to improve customer experience. o Maintain a professional and positive attitude in all customer and team interactions. o Adhere to company policies, processes, and service standards. o Perform additional tasks as assigned by management. o Knowledge of IT products will be an added advantage. Requirements: o Bachelor’s degree in any field. o 2–5 years of experience in customer service or client servicing roles (preferred). o Strong verbal and written communication skills. o Ability to multitask, prioritize, and manage time effectively. o Ability to handle difficult customers with patience and professionalism. o Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with customer service/CRM tools. o Flexibility to work in shifts, including weekends and holidays, if required Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Work Location: In person

Inventory Executive noida, uttar pradesh 5 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

Role Overview We are hiring an Inventory Executive to manage stock records, ensure inventory accuracy, and coordinate with procurement and warehouse teams for smooth operations. Key Responsibilities Manage end-to-end inventory and stock records. Perform stock verification, cycle counts, and reconciliation. Handle GRN, stock transfers, adjustments, and returns. Track slow-moving/obsolete stock and suggest corrective actions. Prepare daily/weekly MIS inventory reports. Ensure compliance with SOPs and support audits. Requirements Bachelor’s degree (any discipline). 2–5 years of experience in inventory/warehouse roles. Good knowledge of Excel and inventory processes. Strong attention to detail and coordination skills. Ability to work in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid time off Provident Fund Work Location: In person