Desktop Support Engineer ITC Infotech India Limited

1.0 - 3.0 years

1 - 2 Lacs

Kolkata, West Bengal, India

On-site

Desktop Support Engineer Troubleshooting VOIP related issue Unable to make callCall connects with no sound VOIP phone does not turn On Echo during voice call Knowledge of LAN and WAN Systems First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Understand Active directory Understand protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications

Posted 1 week ago

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Desktop Support ITC Infotech India Limited

2.0 - 4.0 years

1 - 3 Lacs

Pune, Maharashtra, India

On-site

2+ years of relevant experience in Desktop Support End User , Troubleshooting VOIP related issues Knowledge of LAN and WAN Systems Protocols LAN/WAN, TCP/IP, DNS, DHCP, FTP, VPN, Cisco Router, Switch and Hubs Configure/troubleshoot standalone and Network Printers, Scanners, Network Cards, Memory and other peripheral devices Network end point testing Antivirus End point protection Should be able to configure and trouble-shoot business standard applications First level Support to end users Escalation and resolution follow-up with other parties like vendors Microsoft Office Suite 2003/2007/2013 Configuration and support of MS-Outlook,O365 and other emailing systems Support Skype/Teams Windows XP/7/10 and Apple Macintosh Operating systems Active directory

Posted 1 week ago

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