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IT Field Support Engineer Risosu Consulting

2.0 - 6.0 years

0 Lacs

ludhiana, punjab

On-site

The role involves handling daily Incident, Service, and Problem Management tasks. You will be responsible for hardware troubleshooting of various devices such as Desktops, Laptops, POS systems, Printers, Scanners, CCTV cameras, Weighing Scales, Barcode Printers, footfall count machines, L0 Network routers/Switches, etc. Additionally, you will be required to troubleshoot SQL and other applications at the 1st level and escalate further with coordination with other Resolver Groups. You will be expected to execute onsite project deliverables, provide daily reports, and updates. It is crucial to ensure process adherence as per departmental and company guidelines. Effective End User and Customer H...

Posted 3 months ago

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