Job
Description
We are seeking a skilled and passionate Sales To Operations Executive to handle both sales and operational aspects of B2C (Business to Consumer) travel. The ideal candidate will have a deep understanding of the travel industry, with a focus on delivering a seamless experience to individual clients. You will be responsible for handling inquiries, providing personalized travel solutions, and managing the full lifecycle of bookings from initial consultation to post-trip follow-up. Key Responsibilities: Engage with clients to understand their travel preferences, needs, and expectations, and provide tailored travel solutions. Design and sell custom travel packages, including flights, accommodations, excursions, transfers, and other services for luxury travellers. Provide expert advice on destinations, travel routes, and travel-related services, ensuring clients receive the best options based on their preferences and budget. Manage the entire booking process, from initial inquiries through to final confirmations and post-trip follow-ups. Coordinate with hotels, transportation providers, and other vendors to secure the best rates and services for clients. Ensure timely communication with clients throughout the booking and travel process, providing exceptional customer service and addressing any concerns or changes to itineraries. Collaborate with the operations team to ensure smooth execution of travel arrangements, ensuring all bookings are processed accurately and efficiently. Troubleshoot and resolve any issues that arise during the travel process, ensuring a seamless and positive experience for the client. Keep up to date with the latest travel trends, destinations, and offers to recommend the most relevant and exciting experiences to clients. Meet sales targets and KPIs while maintaining high levels of customer satisfaction. Key Requirements: Minimum 6 months of experience in the travel industry, with a focus on B2C sales and operations. Strong knowledge of popular luxury travel destinations, including both domestic and international options. Proven ability to design and sell customized travel packages that cater to individual client needs. Excellent communication and interpersonal skills, with a strong customer service focus. Ability to work independently, manage multiple clients, and handle the full cycle of travel bookings. Proficiency in MS Office Suite and travel booking tools or platforms. Ability to multitask, prioritize, and work under pressure to meet deadlines. Strong attention to detail and accuracy in managing bookings and client requests. Fluent in English; additional language skills are a plus. Preferred Skills: Experience with luxury travel sales and handling high-net-worth clientele. Ability to stay updated with the latest travel trends, hotel openings, and tourism regulations. A passion for travel and the ability to share your knowledge and excitement with clients. Why Join Us? Competitive salary and attractive commission structure. A dynamic, growth-oriented work environment. Opportunities for career development in the luxury travel sector. Work with a supportive and passionate team that values excellence in customer service. Access to exclusive travel offers and experiences. About Company Luxury Vacations and Holidays Pvt Ltd is a premier travel agency based in Delhi, India, specializing in creating extraordinary luxury travel experiences. Our expert team of travel professionals is dedicated to curating personalized itineraries that cater to every need and desire. Whether it's a romantic getaway, a memorable family vacation, or an exciting solo adventure, we provide bespoke packages that guarantee indulgence in exotic destinations and luxurious accommodations.At Luxury Vacations and Holidays, we pride ourselves on delivering exceptional service, ensuring every detail exceeds our clients' expectations. We focus on offering unforgettable experiences, leaving lifelong memories for our travelers. Join our team and be part of a company committed to redefining luxury travel. Company Address 2nd Floor, NWA-2, Club Rd, West Punjabi Bagh, Punjabi Bagh, Delhi, 110026 Job Type: Full-time Pay: ₹400,000.00 - ₹900,000.00 per year Benefits: Internet reimbursement Application Question(s): Do you have experience in B2C Sales? Experience: Sales: 1 year (Preferred) Work Location: In person
