Trainee Engineer IOS-Technical Support

As an IOS Developer at CometChat, you will be responsible for various tasks and will play a crucial role in providing a seamless user experience. Here is a breakdown of your key responsibilities and qualifications: **Role Overview:** You will be working closely with the team to develop a deep understanding of the product and technology. Your commitment to collaborative problem-solving and building quality products will be essential for success. As part of a highly collaborative effort, being a strong team player with a dedication to perfection is a must. **Key Responsibilities:** - Answer and solve customer queries via live chat, email, and calls - Learn and understand the product codebase thoroughly - Assist customers in implementing a chat solution by guiding them through the integration process - Troubleshoot and identify the root cause of customer codebase errors - Reply to support requests via chat and email, addressing technical and non-technical queries - Participate in and lead customer calls to address code-based errors and issues - Work on minor bug fixes and write clean, efficient codes for iOS - Develop new features and user interfaces according to product specifications - Stay updated with new mobile technologies, trends, applications, and protocols - Collaborate with the team to define, design, and implement new features **Qualifications Required:** - 0-1 years of experience in iOS development through internship/training - Basic knowledge of Swift programming language - Familiarity with iOS frameworks like Core Data, Core Animation, etc. - Understanding of RESTful APIs to connect iOS applications with back-end services is a plus - Knowledge of Apple's design principles and interface guidelines - Preferred understanding of low-level C-based libraries **Additional Details:** CometChat is a rapidly growing company with a global presence and a strong focus on innovation and collaboration. The company values customer satisfaction, relentless innovation, curiosity, and having fun while working towards a common goal. As part of the team, you will have the opportunity to contribute to the company's success and be a part of a high-growth team. If you are looking to be a part of a dynamic and innovative team, CometChat welcomes you to join and make a difference in the world of in-app communication platforms. (Note: The additional details about the company have been summarized in this section for better understanding of CometChat's culture and values.),