We are hiring a accountant with strong knowledge of Tally and GST filing. The candidate should be able to handle day-to-day accounting tasks, invoices, and bank reconciliation. Minimum 2–3 years of experience is preferred.
Create visually engaging designs for digital and print media, including social media posts, banners, brochures, and branding materials. Collaborate with the marketing team to ensure brand consistency and deliver creative solutions within deadlines.
Advise students in individual or group counselling sessions to address their academic, personal and social needs Help students to devise attainable goals and develop useful skills or habits Administer assessments to gauge students' capabilities, personality traits and interests Evaluate students on their competencies, interests and ambitions to identify suitable academic and professional pathways Assist in preparatory activities, such as academic scheduling and course selection Inform students about their academic and professional options, including but not limited to courses, majors and programmes that may facilitate their goals Consult with parents, teachers and administrators to identify potential learning or behavioural issues that may impede students' goals Collaborate with parents, teachers and administrators to develop plans for realising students' educational and professional goals Inform students and their families about resources that may help with realising academic and career goals, such as tutoring, mentoring and career exploration Maintain confidential records about the students they assist, including assessment results, transcripts and session notes
Respond to customer inquiries and provide information or assistance as needed Handle customer complaints and work towards resolving them in a timely and satisfactory manner Maintain a high level of professionalism in all customer interactions Collaborate with internal teams to address customer needs and improve customer satisfaction Identify opportunities to enhance customer experience and suggest improvements to processes Maintain accurate records of customer interactions and transactions Stay up-to-date on company policies, products, and services Proactively reach out to customers to ensure their satisfaction and address any potential issues Strong problem-solving abilities Empathy and patience when dealing with customer complaints Ability to remain calm and composed under pressure Attention to detail and accuracy in documentation Ability to work effectively in a team environment and collaborate with internal stakeholders
Establish and maintain positive relationships with existing clients. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies. Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey. Your tasks Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media. Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs. Monitor customer feedback regularly and identify areas of improvement in our products and services. Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.
nteracting with students to identify solutions and set achievable goals Listening to students and their worries and observing their behaviours in a non-judgemental manner Mediating conflicts and finding resolutions between students, teachers and students and parents and teachers Conducting individual career guidance and skills assessment sessions Assisting students in finding the right career choice when applying for suitable colleges Providing students with study materials to help prepare them for college admissions or vocational programmes Reporting potential violence or abuse against students through the proper channels
Responsibilities of a student counsellor: Interacting with students to identify solutions and set achievable goals Listening to students and their worries and observing their behaviours in a non-judgemental manner Mediating conflicts and finding resolutions between students, teachers and students and parents and teachers Conducting individual career guidance and skills assessment sessions Assisting students in finding the right career choice when applying for suitable colleges Providing students with study materials to help prepare them for college admissions or vocational programmes Reporting potential violence or abuse against students through the proper channels
Plan and coordinate administrative procedures and systems and devise ways to streamline processesRecruit and train personnel and allocate responsibilities and office spaceAssess staff performance and provide coaching and guidance to ensure maximum efficiencyEnsure the smooth and adequate flow of information within the company to facilitate other business operationsManage schedules and deadlinesMonitor inventory of office supplies and the purchasing of new material with attention to budgetary constraintsMonitor costs and expenses to assist in budget preparationOversee facilities services, maintenance activities and tradespersons (e.g electricians)Organize and supervise other office activities (recycling, renovations, event planning etc.)Ensure operations adhere to policies and regulations
Consult with students to understand their educational goals and preferences. Provide detailed information about various international educational institutions and programs. Assist students with application processes and ensure timely submission of documents. Offer guidance on visa applications and travel arrangements. Conduct seminars and webinars to inform students about studying abroad. Maintain updated knowledge of admission requirements and new developments in the education sector abroad. Coordinate with educational institutions to facilitate student admissions. Provide support to students post-admission, including accommodation and orientation information.
Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs. Knowing your competition and strategizing accordingly.
Account Executive (AE) manages client relationships, acting as the main link between clients and their company, focusing on sales growth, retention, and satisfaction by understanding needs, developing strategies, closing deals, and ensuring project success through collaboration with internal teams like marketing and support. Key duties include prospecting, presenting solutions, negotiating contracts, tracking performance, and providing excellent post-sales support, making them crucial for achieving revenue targets. Client Relationship Management: Build and maintain strong relationships, serving as the primary contact for all client needs and concerns. Sales & Growth: Identify new opportunities, prospect for clients, present products/services, negotiate, and close deals to meet sales quotas. Strategy & Planning: Understand client goals to devise effective plans, create sales strategies, and identify growth potential within accounts. Internal Collaboration: Work with marketing, creative, and support teams to deliver seamless campaigns and solutions. Account Management: Oversee campaign progress, manage budgets, track performance, and provide regular reports to management and clients. Market Awareness: Stay updated on industry trends and competitor activities to spot new opportunities.