Job descriptionWe are looking for an experienced and well-organized Service Coordinator to provide the necessary support to the field service team as well Lovibond customers. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.Roles and Responsibilities:Using SAP software to enter data into databases and generate quotations and PO ProcessingUsing Customer Relationship Management (CRM) software to manage clientUnderstanding all services currently offered by the organisationResponding to customer enquiries over the phone, in person and via email.Understanding Customer spares needs and quotations generationPurchase orders processing and Payment follow-upsDiscussing with clients to evaluate needs and recommend appropriate services.Developing and maintaining customer relationships.Performing regular followups with clients to ensure ongoing satisfaction.Resolving client issues over the phone and via email.Creating regular reports on service levels and requirements.Maintaining customer visits database and ReportsEvaluating overall service level and implementing continuous improvement tactics.Desired Candidate profile:Must have excellent Hindi/English verbal and written communication skillsProficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint)Any Bachelor Degree/DiplomaExperience :Min 1 Year/ FresherAnnual CTC: 2.0 - 3.0LPreferable Qualification Electronic subjectPreferable with tendering works experiencePreferable nearby Location candidatesSense of urgency and customer service orientationAbility to organize and prioritize work and meet deadlines

Role & responsibilities a) Increase sales of water & Colour measuring instruments, Chemistries, accessories, services and consumables at respective zones or territories.i) Generating Enquiries/leads & converting them into orders.ii) Achieve Annual business objectives set by the company from time to time by ensuring all guidelines & policies.iii) Based on analysis and research of water & Colour measurement Instruments & chemistries markets for respective zone/territory, prioritise and develop sales plans and forecasts in line with Company strategy & Objective for their respective zone/territoryiv) Work closely in developing close relationships with appropriate Industries/Government bodies/Institutes and Bodies that influence sales in the Indian market for water products.v) Assist all activities for converting leads to sell i.e. presentations/Demonstrations/technical discussions/Installationvi) Respond to enquiries, and provide quotations in a timely and effective way with the help of the team/Distributorvii) Contact potential customers/distributors and arrange sales meetings for product promotionviii) Listen and understand customer/distributor requirements, and sell suitable instruments/accessories/consumables/services to meet their needsix) Follow up sales to ensure satisfaction, and to maintain good relationships with customers/distributorsx) Take responsibility for delivering appropriate training programmes for customers/ distributors in their respective zones/territories.xi) Update on competition activitiesxii) Update on own & customers/Distributors Products knowledge from time to timexiii) Develop improved technical application support for customers/distributorsxiv) Develop distribution network for respective zone/territory as per company requirement & policy.xv) Contribute to development of strategy, marketing and product development activities in consultation with reporting Manger & Company Management for respective zone/territory.xvi) Follow the complete sales cycles with standard process with proper communications with all internal & external persons involved in the process.

We are looking for an experienced and well-organized Service Coordinator to provide the necessary support to the field service team as well Lovibond customers. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.Roles and Responsibilities:Using SAP software to enter data into databases and generate quotations and PO ProcessingUsing Customer Relationship Management (CRM) software to manage clientUnderstanding all services currently offered by the organisation Responding to customer enquiries over the phone, in person and via email.Understanding Customer spares needs and quotations generation Purchase orders processing and Payment follow-upsDiscussing with clients to evaluate needs and recommend appropriate services.Developing and maintaining customer relationships.Performing regular followups with clients to ensure ongoing satisfaction.Resolving client issues over the phone and via email. Creating regular reports on service levels and requirements.Maintaining customer visits database and Reports Evaluating overall service level and implementing continuous improvement tactics.Desired Candidate profile:Must have excellent Hindi/English verbal and written communication skills Proficiency with MS Office Suite (Outlook, Excel, Word, PowerPoint)Any Bachelor Degree/Diploma Experience :Min 1 Year/ FresherAnnual CTC: 2.0 - 3.0LPreferable Qualification Electronic subject Preferable with tendering works experiencePreferable nearby Location candidates Sense of urgency and customer service orientation Ability to organize and prioritize work and meet deadlinesRole & responsibilities

Role & responsibilities Key Roles & Responsibilities for Associate Sales Manager (ASE) Water & Coloura) Increase sales of water & Colour measuring instruments, Chemistries, accessories, services and consumables at respective zones or territories. i) Generating Enquiries/leads & converting them into orders.ii) Achieve Annual business objectives set by the company from time to time by ensuring all guidelines & policies.iii) Based on analysis and research of water & Colour measurement Instruments & chemistries markets for respective zone/territory, prioritise and develop sales plans and forecasts in line with Company strategy & Objective for their respective zone/territoryiv) Work closely in developing close relationships with appropriate Industries/Government bodies/Institutes and Bodies that influence sales in the Indian market for water products.v) Assist all activities for converting leads to sell i.e. presentations/Demonstrations/technical discussions/Installationvi) Respond to enquiries, and provide quotations in a timely and effective way with the help of the team/Distributorvii) Contact potential customers/distributors and arrange sales meetings for product promotionviii) Listen and understand customer/distributor requirements, and sell suitable instruments/accessories/consumables/services to meet their needsix) Follow up sales to ensure satisfaction, and to maintain good relationships with customers/distributorsx) Take responsibility for delivering appropriate training programmes for customers/ distributors in their respective zones/territories.xi) Update on competition activitiesxii) Update on own & customers/Distributors Products knowledge from time to timexiii) Develop improved technical application support for customers/distributors xiv) Develop distribution network for respective zone/territory as per company requirement & policy.xv) Contribute to development of strategy, marketing and product development activities in consultation with reporting Manger & Company Management for respective zone/territory.xvi) Follow the complete sales cycles with standard process with proper communications with all internal & external persons involved in the process.