About NuvertOS: At NuvertOS, we are revolutionizing healthcare technology by providing cutting-edge solutions for healthcare institutions. We understand the critical role technology plays in streamlining healthcare operations, and we are committed to developing innovative Health-Tech supply chain logistics that bridge the gap between information and real-world application. Our vision is to build a dynamic Health-Tech ecosystem that enhances efficiency, improves patient care, and drives impactful change at every stage of the healthcare journey. As we expand, we are looking for driven and ambitious professionals who are eager to be a part of this transformation. If youre passionate about services, technology, and making a real difference in healthcare, join us in shaping the future of Health-Tech! JOB LOCATION: Noida, Uttar Pradesh JOB TYPE: Full Time ROLES & RESPONSIBILITIES: Handle incoming and outgoing customer calls professionally and efficiently. Resolve client queries related to NuvertOS HMS software and services. Provide guidance and troubleshooting support to customers. Maintain accurate records of customer interactions and issues. Collaborate with internal teams to ensure quick resolution of customer concerns. Follow up with customers to ensure satisfaction and issue resolution. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: Education: Any degree or equivalent qualification. Experience: Prior experience in customer support is a plus but not mandatory. SKILLS: Excellent verbal and written communication skills. Strong problem-solving and active listening abilities. Ability to handle customer concerns with patience and professionalism. Basic computer skills and familiarity with CRM software is a plus. Availability: Full-time role with flexible working hours. CONTACT INFORMATION: +91 9220606368, Email: ipshitaroy@nuvertos.com

About NuvertOS: At NuvertOS, we are revolutionizing healthcare technology by providing cutting-edge solutions for healthcare institutions. We understand the critical role technology plays in streamlining healthcare operations, and we are committed to developing innovative Health-Tech supply chain logistics that bridge the gap between information and real-world application. Our vision is to build a dynamic Health-Tech ecosystem that enhances efficiency, improves patient care, and drives impactful change at every stage of the healthcare journey. We are seeking a QA Engineer with both Manual and Automation testing . You will be responsible for finding and reporting bugs and glitches. Creates test plans for both new and existing software. JOB LOCATION: Noida JOB TYPE: Full Time EXPERIENCE: 2 years + Key Responsibilities: Responsible for planning, deployment and managing the quality assurance and testing for the project. Create and manage the Manual /Automated test framework (where applicable) such as preparing the test environment and maintaining functional testing scripts in accordance with the changing requirements. Work with the development team for user stories elaboration, test automation/ manual, bug fixes. Ensure that the Application Software meets the requirements of performance and load tests (as part of the System Performance Tests), validate the output, and expected outcomes and feedback on improvements required. Develop and execute test plans, test cases, test data, test scenarios, and other testing related documentation based on the requirements and technical specifications. Identify areas for improvement in the quality system. Identify process and application issues and provide suggestions to improve. Accurately report and track testing related defects and issues, by writing effective and thorough bug reports, and verify bug fixes. Evaluate product code according to specifications. Help troubleshoot issues. Researching issues in software through testing. Implementing it as per the structure of the project. Interacting with customers/clients to solve the various issues they face and updating on the situation. Managing the changes and executing regression tests. Coming up with exact solutions for problems related to object identity and error handling Creating, enhancing, debugging, and running the test cases. Collating and monitoring the defect management process. Required Skills & Qualifications: Bachelor's Degree or above in Information Technology, Computer Science, or any related fields. 2+ years of Automation / Manual testing experience Proven experience as a Quality Assurance Tester or similar role Experience in Software Testing (Manual / Automated), System Test, Integration Test or User Acceptance Test. Ability to work individually and in a team as and when required. Experience in project management and QA methodology Familiarity with Agile frameworks and regression testing Analytical mind and problem-solving aptitude Experience in Agile methodologies Comprehensive knowledge and understanding of QA methodologies, SDLC, RDBMS and MS Office Able to write SQL Queries Working well even under pressure. Meeting deadlines. What We Offer: Opportunity to work on real business problems with data-driven decisions. Supportive and learning-focused environment. Access to mentors and potential to grow into senior-level QA roles. Competitive Salary. How to Apply: Send your resume ipshitaroy@nuvertos.com or call at 9220606368.