Roles & Responsibilities Play a pivotal role in the underwriting process, assessing the 4C’s (Credit, Capacity, Capital, and Collateral) documentation to determine loan eligibility in accordance with Fannie/Freddie and specific client protocols. For Credit assessment, scrutinized Credit Reports for Borrower identification, SSN validation, Credit Score, Public Records, recent Inquiries, Address Consistency within the last 24 months, and Additional SSN verification. Reviewed liabilities, checking for any mortgage delinquencies within the past 12 months. Evaluated Capacity to repay, analyzing Salaried, Self-Employment, and Other income sources. Salaried income computed from Paystubs, W-2, and Employment verification; Self-Employment income derived from Tax Returns (1040); Other income assessed through supporting documents. Assessed Capital, gauging the Borrower's overall financial robustness by verifying asset statements and calculating assets. Reviewed Collateral by examining appraisal reports to finalize the decision-making process. Expected/Key Results Consistently ensure exceptional CSAT scores and other customer satisfaction indicators Maintain strict adherence to regulatory compliance standards and strive to attain exemplary quality scores. Consistently meet and exceed process-specific metrics while ensuring compliance with SOPs Adhere to schedules diligently to meet operational timelines effectively Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Commuter assistance Health insurance Leave encashment Life insurance Provident Fund Schedule: Monday to Friday Night shift US shift Work Location: In person