Overview: We’re seeking a meticulous and editorially skilled Senior Specialist – Exam Development to support the development and quality assurance of high-stakes certification exam content. In this role, you will ensure that all test items and related content meet The IIA’s editorial, stylistic, and psychometric standards. You will collaborate closely with subject matter experts (SMEs), psychometricians, and content committees to shape and refine assessment materials, maintain item banks, and support item lifecycle management. The ideal candidate will have strong editing skills, a keen eye for detail, and experience working within an assessment or educational publishing environment. Key Responsibilities: • Oversee the development, editing, and quality assurance of exam items, study guides, candidate handbooks, and related assessment materials. • Collaborate with cross-functional stakeholders, including subject matter experts (SMEs), psychometricians, test developers, test operations, and both internal and external partners. • Manage the item bank across its full lifecycle, ensuring item quality, security, accessibility, and ongoing usability through regular audits and maintenance. • Supervise the publication of exam content, ensuring adherence to accessibility standards, security protocols, and delivery requirements. • Lead and mentor a team of test developers, editors, and publishing professionals to ensure efficient, high-quality workflows and timely deliverables. • Drive continuous improvement initiatives by standardizing processes, enhancing documentation, and leveraging automation to support operational excellence. • Coordinate and support exam committee meetings in Asia, as needed, including content review facilitation. • Ensure strict content confidentiality through comprehensive security protocols, and maintain compliance with all legal, ethical, and accreditation requirements. • Cultivate strong relationships with internal and external stakeholders to align goals, manage expectations, and ensure seamless collaboration. Qualifications and Skills: Educational Background: • Bachelor’s degree required; a postgraduate degree is preferred. Professional Experience: • Minimum of 5 years of experience in exam/assessment content management, certifications, or related fields. • Hands on experience with content development workflow, item banking systems and quality assurance. • Familiarity with exam security protocols and global testing standards. Technical Skills: • Proficiency in item bank management software and Learning Management Systems (LMS). • Excellent command of MS Office Suite with experience in advance Excel. Interpersonal Skills: • Strong organizational and multitasking abilities. • Good written and verbal communication skills. • Skilled in fostering collaboration and managing stakeholder relationships. Exemplifies The IIA Values: People First, Integrity, Collaboration, Accountability, Innovation To apply: Please submit a cover letter and your resume to IndiaRecruiting@theiia.org
As the Manager of Administration & Results Processing, your role will involve overseeing assessment data processing, results management, and analytics to ensure data accuracy, exam integrity, and excellent candidate experience. Your responsibilities will include: - Coordinating post-exam processing, scoring workflows, data validation, and quality assurance. - Leading data analysts and collaborating with psychometricians for standard setting and item analysis. - Generating and reviewing candidate scorecards, diagnostic reports, and performance summaries. - Ensuring timely, secure, and accurate release of exam results for all certification programs. - Handling escalations related to test incidents, irregularities, and candidate concerns. - Driving process improvements in exam administration and results reporting workflows. - Maintaining documentation of procedures and ensuring compliance with internal standards and data privacy policies. - Leading operational efficiency through workflow transformation, standardization, and automation. Qualifications and Skills required for this role: Educational Background: - Bachelor's degree required; a postgraduate degree is preferred. Professional Experience: - 5 years of experience in assessment development, results processing, and assessment operations. - Familiarity with testing platforms, item banks, and results validation workflows. - Experience coordinating with data analysts, psychometricians, and working with assessment data. Technical Skills: - Proficiency in MS Office Suite. - Experience with exam administration systems and reporting tools. - Familiarity with statistical or data analysis and visualization tools such as Power BI, Microsoft List, SQL, Excel, or Python is a plus. Interpersonal Skills: - Strong organizational and problem-solving skills. - Excellent written and verbal communication. - Customer-focused with the ability to manage multiple stakeholders and resolve operational issues effectively. If you embody the values of People First, Integrity, Collaboration, Accountability, and Innovation, you are the ideal candidate for this role. As the Manager of Administration & Results Processing, your role will involve overseeing assessment data processing, results management, and analytics to ensure data accuracy, exam integrity, and excellent candidate experience. Your responsibilities will include: - Coordinating post-exam processing, scoring workflows, data validation, and quality assurance. - Leading data analysts and collaborating with psychometricians for standard setting and item analysis. - Generating and reviewing candidate scorecards, diagnostic reports, and performance summaries. - Ensuring timely, secure, and accurate release of exam results for all certification programs. - Handling escalations related to test incidents, irregularities, and candidate concerns. - Driving process improvements in exam administration and results reporting workflows. - Maintaining documentation of procedures and ensuring compliance with internal standards and data privacy policies. - Leading operational efficiency through workflow transformation, standardization, and automation. Qualifications and Skills required for this role: Educational Background: - Bachelor's degree required; a postgraduate degree is preferred. Professional Experience: - 5 years of experience in assessment development, results processing, and assessment operations. - Familiarity with testing platforms, item banks, and results validation workflows. - Experience coordinating with data analysts, psychometricians, and working with assessment data. Technical Skills: - Proficiency in MS Office Suite. - Experience with exam administration systems and reporting tools. - Familiarity with statistical or data analysis and visualization tools such as Power BI, Microsoft List, SQL, Excel, or Python is a plus. Interpersonal Skills: - Strong organizational and problem-solving skills. - Excellent written and verbal communication. - Customer-focused with the ability to manage multiple stakeholders and resolve operational issues effectively. If you embody the values of People First, Integrity, Collaboration, Accountability, and Innovation, you are the ideal candidate for this role.