As a Customer Support Representative, you will be responsible for responding promptly to customer inquiries through live chat, identifying and resolving customer issues efficiently and professionally. You will provide accurate information about products and services, document customer interactions, and maintain customer records. In cases where issues remain unresolved, you will escalate them to the appropriate teams. Maintaining a positive and professional demeanor with customers is crucial for this role. You will be expected to manage multiple chat conversations simultaneously and follow up with customers to ensure that their issues are resolved satisfactorily. This is a full-time, permanent position suitable for fresher candidates. The job offers paid time off and follows a Monday to Friday schedule with US shift timings. Weekend availability is required, and the work location is in person. If you are interested in this opportunity, please reach out to the employer at +91 7596083087. The expected start date for this position is 04/08/2025.,
maintains a company's IT systems by installing and configuring hardware and software, troubleshooting technical issues, monitoring system performance, and providing user support and training. Key duties include managing IT infrastructure, coordinating projects and vendor relations, ensuring data security and backups, and documenting IT processes and configurations Job Types: Full-time, Fresher Pay: ₹8,000.75 - ₹15,000.16 per month Benefits: Paid sick time Paid time off Work Location: In person Expected Start Date: 08/09/2025
maintains a company's IT systems by installing and configuring hardware and software, troubleshooting technical issues, monitoring system performance, and providing user support and training. Key duties include managing IT infrastructure, coordinating projects and vendor relations, ensuring data security and backups, and documenting IT processes and configurations Job Types: Full-time, Fresher Pay: ₹8,000.75 - ₹15,000.16 per month Benefits: Paid sick time Paid time off Work Location: In person Expected Start Date: 08/09/2025
Job Description: As a Customer Support Representative, you will be responsible for responding promptly to customer inquiries through live chat. Your main focus will be on identifying and resolving customer issues efficiently and professionally. It is essential that you provide accurate information about products and services, document customer interactions, and maintain customer records. In cases where issues remain unresolved, you will escalate them to the appropriate teams. You will manage multiple chat conversations simultaneously and follow up with customers to ensure their issues are resolved satisfactorily. Key Responsibilities: - Respond promptly to customer inquiries through live chat - Identify and resolve customer issues efficiently and professionally - Provide accurate information about products and services - Document customer interactions and maintain customer records - Escalate unresolved issues to the appropriate teams - Manage multiple chat conversations simultaneously - Follow up with customers to ensure their issues are resolved satisfactorily Qualifications Required: - Suitable for fresher candidates - Ability to maintain a positive and professional demeanor with customers - Willingness to work in US shift timings and on weekends - Strong communication skills, especially in written form - Previous customer service experience is a plus,