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TELUS International logo

Telus Digital|| Customer Service Representative!

0 - 3 years

3 - 4 Lacs

Delhi NCR, Noida

Posted:1 month ago| Platform: Naukri logo

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Skills Required

customer service BPO Call Center Operations Hiring Voice Process Inbound Voice Support Customer Support CSE Customer Care Fresher International Voice Customer Handling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles And Responsibilities- 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Whatsapp your resume to Neeraj@8285244315 for more details. Required Candidate Profile- 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers/Experienced can apply(0-3 yrs). 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7. UG/Graduate/PG can apply(UG fresher not eligible). Whatsapp your resume to Neeraj@8285244315 for more details. Perks and Benefits Salary Range- 3.5 LPA to 4.2 LPA + Variables based on performance Medicare Facility(free online consultation with Doc) Working Model : 24*7 (work from Office) Location : Noida Sector 135 Free pick up and drop facility will be provided within 35 Kms range.

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TELUS International
TELUS International
www.telusinternational.com

Telecommunications / Customer Experience

Edmonton

50,000+ Employees

94 Jobs

    Key People

  • Jeff Puritt

    CEO

  • Derek D. Dyer

    CFO

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