Telugu voice process in Whitefield (Bangalore)

As a Customer Care Executive (Sales + Inbound) at our office located in Whitefield, Bengaluru, you will be responsible for handling inbound calls and providing exceptional customer service to our clients. Your primary role will involve effectively addressing customer queries, resolving issues, and promoting our products or services. Key Responsibilities: - Respond to incoming customer inquiries via phone and email - Identify and assess customers" needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer accounts, and file documents - Follow communication procedures, guidelines, and policies - Take the extra mile to engage customers Qualifications Required: - Graduates only can apply - Proficiency in English along with Telugu, Kannada, Hindi, or Malayalam and Tamil - Ability to work in a day shift from 9.00 AM to 6.00 PM - Willingness to undergo a face-to-face interview consisting of 2 rounds - Age limit: 32 years - Immediate joiners preferred In addition to your role, our company offers the following benefits: - Cell phone reimbursement - Health insurance - Provident Fund - Performance bonus - Yearly bonus Please ensure you meet the following criteria before applying: - Are you located in Bangalore near Whitefield - Are you a complete graduate without active backlogs or arrears Education: Bachelor's degree is required Location: Bangalore City, Karnataka Shift availability: Day Shift Work Location: In person Join us in our mission to deliver exceptional customer service. If you meet the qualifications and are eager to contribute to our team, we look forward to speaking with you. Contact us at +91 7019815945.,