Telugu Voice process in Whitefield

• Taking/Handling Inbound Customer calls, Outbound calls, Emails
• Listening to and understanding the customer’s requirements
• Provide product / service details & benefits to Customers
• Providing end to end solutions to the customer
• Asking the correct questions – probing and prompting the customer wherever required
• Timely and accurate capturing all the information given by the customer
• Timely follow up with as per Escalation matrix till closure
• Staying current with knowledge of products/ processes & services
• Ensure full adherence to all the quality parameters and SOP
• Cooperate with other Team members, SMEs and Team Leaders.

Benefits:

• Provident Fund

Application Question(s):

• Are you located near Whitefield?

Education:

• Bachelor's (Required)

Language:

• Telugu (Required)
• English (Required)

Location:

• Whitefield, Bengaluru, Karnataka (Required)

Work Location: In person