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Telesales Team Leader

GRG POLY DYNAMICS PRIVATE LIMITED

2 Lacs

Chennai

Posted:1 week ago

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Job Description

  • Team Management & Leadership: Lead by example, supervise daily operations, and build a positive, goal-driven team culture. • Target & KPI Tracking: Monitor individual and team sales targets, call volumes, conversion rates, and daily metrics. • Coaching & Training: Conduct regular training sessions, role-plays, and product knowledge updates to improve sales techniques. • Performance Evaluation: Analyze weekly and monthly reports, track key performance indicators (KPIs), and provide constructive feedback. • CRM & Data Management: Ensure accurate use of Customer Relationship Management (CRM) tools, lead distribution, and pipeline logging. • Escalation & Quality Control: Handle difficult customer escalations, audit call quality, and maintain compliance with industry standards.

Pay: ₹17,000.00 - ₹18,000.00 per month

Work Location: In person

Skills Required

Telesales Team Leader Daily Operations Sales Coaching Product Knowledge Monthly Reports CRM Data Management Customer Relationship Management Quality Control Call Quality

Free courses, interview questions and practice for each skill.

Job Type

Part Time

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GRG POLY DYNAMICS PRIVATE LIMITED

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